Dunkin'

🇺🇸 United States
Dunkin' Donuts  | 
53
ASO score
Text
37/100
Reviews
100/100
Graphic
60/100
Other
0/100
rating
App Rating
4.8
rating
Votes
1.25M
rating
App Age
10y 1m
rating
Last Update
Dec 02, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.81
4.62
+4%
Number of Ratings (Voted)
1.2M
69.7K
+1 688%
App Age
10y 1m
8y 3m
+22%
In-app Purchases Price
$0
$27
Update Frequency
69d
208d
-67%
Title Length
7
24
-71%
Subtitle Length
28
26
+8%
Description Length
1 302
2 673
-51%
Number of Screenshots
270
1341
-80 %
Size
326MB
110MB
+196 %

Category Ranking in United States

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New
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Top Dec 07, 2025 Dec 14, 2025
25
22
Top Dec 07, 2025 Dec 14, 2025
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Top Dec 07, 2025 Dec 14, 2025
25
22
Top Dec 07, 2025 Dec 14, 2025
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Ranking Keywords in United States

Keywords App Rank
chịch
in 15 in
Illustration
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Text ASO

Title (
Characters: 7 of 30
)
Dunkin'
Subtitle (
Characters: 28 of 30
)
Order ahead and earn rewards
Description (
Characters: 1302 of 4000
)
Order ahead & skip the wait! Ordering through the Dunkin’ app is fast, easy and contactless! All app users can place their order ahead through the Dunkin’ app and skip the wait in store. Try all our contactless pickup options – walk-in pickup, drive-thru and curbside pickup! Options will vary by store. Check app for details. Join Dunkin’ Rewards to earn FREE food and drinks! Runnin' has its rewards. Join our new rewards program, DUNKIN’ REWARDS, to earn your choice of free food and drinks, unlock Boosted Status to earn points faster and score members-only exclusive offers. Members earn 10 points per $1 spent on qualifying purchases in-store or when they order ahead. Pay Any Way Dunkin’ Rewards members earn points any way they pay – cash, credit/debit, Dunkin’ Card or Apple Pay. Dunkin' Rewards members can setup auto-reload so their Dunkin’ Card never runs out of funds. Customize Make it your own! There’s over 14,000 ways to customize your order when you order ahead on the app. Plus, Dunkin’ Rewards members can save their favorite orders and Dunkin’ locations, and schedule their mobile orders up to 24 hours in advance. Send a Gift Card Need a last-minute gift or a special pick-me-up? Dunkin’ Rewards members can send Dunkin’ Gift Cards via text or email from the app.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.8
1 246 046 voters

Some Latest Reviews

user who are not happy
04 Dec, 2025
1
I think DD app has the worst payment system. When i use apple pay, never works. The app asks me to reload the “balance”. Then when payment does not go through, they have your money on “pending” for so many day. If you want more customers to use dd and order through the app please fix this issue
ugfbgddnj
04 Dec, 2025
5
Very impressive on how quick and help you help out customers with app problems, really appreciate it.
FireGuy29
04 Dec, 2025
1
Great job changing the points needed towards rewards and NOT telling anyone. Starbucks gives better offers to its customer!! Way to SCREW YOUR CUSTOMERS!
Degold1
03 Dec, 2025
1
After I picked up my order I got an email saying my account was canceled??? And my rewards unavailable!!!!
Shane FD
02 Dec, 2025
1
Had an issue on the app over the weekend and I feel like a refund is justified for my order, their ai Chatbot has been down for maintenance for days now, mobile support is only m-f, and after multiple calls, sometimes exceeding 35 minutes waiting for someone to pick up, I cannot get through. The only option is to submit an online ticket with very specific categories, none of them even remotely touching my issue. I like Dunkin but if this is how they operate I think I’ll be visiting a lot less…
whit304
02 Dec, 2025
1
Every single time I try to login it won’t let me enter in my email address and if it does, it tells me that there’s no account associated with that email. Then if I go to create an account, it tells me there’s already an account associated with my email screw this app. I’m just gonna go to Starbucks.
bluntlor
02 Dec, 2025
3
I stg at least once a week the place order button doesnt work until after I tap it 20+ times, the button visibly appears but isnt interactive. It usually happens after scrolling on the interface. Also, the conditional checking the max number of favorite locations is wrong. It’s currently set to <5 not <=5. So please fix that as well.
summer89.
01 Dec, 2025
5
At the skibo location is always a hit! I have tried coffee at the other locations & still this location is always my #1 pick!!
paige2828
01 Dec, 2025
1
I’ve had the app and rewards for years. I loved when they had the birthday reward for a drink but they took that away, and started making points expire. Customer service was awful in helping with a points issue I had so I ended up losing 2300 points with customer service never helping but just stating the expiration policy 2x. Lastly, anytime I attempt to reload my Dunkin card on the app, it is never able to. I end up having to delete my credit card and re-adding it every time which still doesn’t even work all the time. Makes me end up going elsewhere more often now.

Other

Additional Information
Rating:
4.8
Voted: 1.25M
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Food & Drink
Size: 325MB
App Age: 10 years 1 month
Release Date: Nov 17, 2015
Last Update: Dec 02, 2025
Version: 11.18.1
Version history
11.18.1
Dec 02, 2025
We’ve made several updates & bug fixes in this release to improve your app experience. It’s holiday season at Dunkin’! Celebrate with the NEW Cookie Butter Cloud Latte or welcome the season with the return of our Peppermint Mocha & Toasted White Chocolate Signature Lattes. Sip on more holiday cheer with our NEW Berry Sangria Dunkin' Refresher. Make the most of every sip and sprinkle! Join Dunkin’ Rewards and unlock exclusive benefits, discounts, and surprises. We’d love to hear from you! Leave us feedback under ‘App Feedback’ in the ‘Get Help’ section of the app. Love the Dunkin’ app? Rate us in the App Store!
11.18.0
Nov 17, 2025
We’ve made several updates & bug fixes in this release to improve your app experience. It’s holiday season at Dunkin’! Celebrate with the NEW Cookie Butter Cloud Latte or welcome the season with the return of our Peppermint Mocha & Toasted White Chocolate Signature Lattes. Sip on more holiday cheer with our NEW Berry Sangria Dunkin' Refresher. Make the most of every sip and sprinkle! Join Dunkin’ Rewards and unlock exclusive benefits, discounts, and surprises. We’d love to hear from you! Leave us feedback under ‘App Feedback’ in the ‘Get Help’ section of the app. Love the Dunkin’ app? Rate us in the App Store!
Version history