Mweb

🇺🇸 United States
Internet Solutions Digital (Pty) Ltd.  | 
16
ASO score
Text
2/100
Reviews
0/100
Graphic
60/100
Other
0/100
rating
App Rating
1.2
rating
Votes
147
rating
App Age
3y 4m
rating
Last Update
Nov 26, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
1.23
4.45
-72%
Number of Ratings (Voted)
147
394.3K
-100%
App Age
3y 3m
6y 3m
-47%
In-app Purchases Price
$0
$39
Update Frequency
48d
46d
+4%
Title Length
4
25
-84%
Subtitle Length
0
27
Description Length
687
2 602
-74%
Number of Screenshots
819
1028
-20 %
Size
39MB
158MB
-75 %

Category Ranking in United States

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Top Dec 04, 2025 Dec 11, 2025
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Top Dec 04, 2025 Dec 11, 2025
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Top Dec 04, 2025 Dec 11, 2025
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Ranking Keywords in United States

Keywords App Rank
Illustration
Analyze this and other apps using Asolytics tools

Text ASO

Title (
Characters: 4 of 30
)
Mweb
Subtitle (
Characters: 0 of 30
)
Description (
Characters: 687 of 4000
)
The Mweb App makes it easy for you to get assistance with the built-in Live Chat, run a health check on your connection with our network scanning tool, make payments, manage your services and accounts… and much more! • Need help? Use our built-in Live Chat • Make payments for your services • Manage your account details • Change your OTP cell number • Manage your services (Upgrade/Downgrade/Cancel) • Track your order • Get location-based outage notifications • Test your network quality and get tips to improve your connection • Log your moving homes request • Buy a Booster for your Fixed Wireless or Voice (VoIP) service • Mweb Voice (VoIP): Port your telephone number }
Read more

Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
1.2
147 voters

Some Latest Reviews

Tshepiso2000
02 Dec, 2025
1
The app is so buggy, not easy to use and the customer support chat functionality is practically nonexistent because no one will get back to you when you log a ticket
Judy Croome
16 Nov, 2025
1
I have had enough of constant fibre connectivity problems with mweb as my isp They don’t answer their live chats, there are no telephone numbers or email address to contact them and their poor quality user unfriendly app is so limited you cannot get answers or even help yourself (I want to correct my display name and have wasted 3 hours trying to find a way) I have been with mweb for so long I can’t even remember (20/25 years?) but I have now had enough and am going to start looking for an alternate ISP Good bye and no thanks Mweb
Louise du Plessis
15 Oct, 2025
1
I joined Mweb and received my router but couldn’t use it because they must do an installation. Well I’m still waiting. I didn’t get a day of service from them yet they changed me. I requested a manager to call me back twice I’m still waiting, then I canceled my order and still it is not cancelled. It there people working at Mweb or are they just here to collect money for no service. Worst service ever 😡
0808MB
18 Aug, 2025
1
For a tech-first company with great quality products, the customer service via the app as well as the chat function can be drastically improved. Waited online in the chat for over an hour and then it just crashed 🚫
MarkLyne
04 Aug, 2025
1
The scanner feature always freezes. The chat is just blank, I can’t start a chat at all. Basically, the app is currently no help for technical issues. Even on the help.mweb site they never answer my chats. The only way I can get help unfortunately is to call and sit in a long cue. I’d personally recommend getting a different provider if you can.
Masterbashe
06 Jun, 2025
1
Tell me why I have to login Everytime using this app, chat feature is useless because no one ever responds, i wouldn’t say they cheap either but the service is cheap. You will beg them to cancel the subscripnot, they will keep billing you
Masterbashe
17 May, 2025
1
Tell me why I have to login Everytime using this app, chat feature is useless because no one ever responds, i wouldn’t say they cheap either but the service is cheap. You will beg them to cancel the subscription but they will not, they will keep billing you
junaid hamd
13 May, 2025
1
Horrid , leaving them immediately. Don’t waste your money on this company , this company made be regret my choice so much .
Tebo rang
09 May, 2025
1
I don’t know why they even have this app, you can never get through to agents, you can’t pay your account, just a waste nje, not to mention when you call them you will be holding 2 hrs and more till your airtime runs out

Other

Additional Information
Rating:
1.23
Voted: 147
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Utilities
Size: 39MB
App Age: 3 years 4 months
Release Date: Aug 16, 2022
Last Update: Nov 26, 2025
Version: 2.0.8
Version history
2.0.8
Nov 26, 2025
Manage all your Mweb services and accounts efficiently from just one App.
2.0.7
Nov 12, 2025
bug fixes and improvements
Version history