Klara – Patient communication

🇺🇸 United States
Klara Technologies Inc.  | 
60
ASO score
Text
71/100
Reviews
50/100
Graphic
60/100
Other
0/100
rating
App Rating
4.9
rating
Votes
12.59K
rating
App Age
9y 9m
rating
Last Update
Oct 23, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.66
4.68
-0.4%
Number of Ratings (Voted)
12.6K
817.6K
-98%
App Age
9y 8m
8y 8m
+12%
In-app Purchases Price
$0
$48
Update Frequency
50d
22d
+125%
Title Length
29
26
+12%
Subtitle Length
29
28
+4%
Description Length
1 619
3 245
-50%
Number of Screenshots
420
1485
-72 %
Size
40MB
351MB
-89 %

Category Ranking in United States

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Top Dec 22, 2025 Dec 29, 2025
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Top Dec 22, 2025 Dec 29, 2025
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Ranking Keywords in United States

Keywords App Rank
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Text ASO

Title (
Characters: 29 of 30
)
Klara – Patient communication
Subtitle (
Characters: 29 of 30
)
Easy messaging & telemedicine
Description (
Characters: 1619 of 4000
)
Thousands of healthcare teams across more than 40 specialties connect with and care for their patients using Klara’s secure messaging and telemedicine solution because it’s convenient and accessible to patients with no login, password, or download required—ever. With Klara, practices grow by providing patients with the convenient experience they demand while making their operations more efficient. Customer support is available in-app or by email at support@klara.com. FOR PROVIDERS (Patients, see below) With Klara, you can: 1. Provide your patients with excellent care no matter where they are through secure messaging and video visits 2. Communicate directly with patients, team members, and external providers 3. Whatever you’re sending — messages, documents, photos, or eForms — it’s all secure and HIPAA-compliant 4. Respond to texts, voicemails, website messages in one central place 5. Assign messages to your colleagues for quick responses 6. Send eForms for patients to fill out digitally 7. Automate routine patient outreach to patients before and after their appointments, including reminders, pre-visit instructions, post-visit follow-up, etc. 8. And more! You need a Klara account to use this app. Sign up for a free demo on our website. FOR PATIENTS Download the Klara app to connect with your doctor and other healthcare providers over secure messaging and video visits. You can also access Klara by going to patient.klara.com and entering your mobile phone number. Your healthcare provider must use Klara for you to use this app. If they’re not already using Klara, ask them to sign up today!}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.9
12 588 voters

Some Latest Reviews

J792
12 Dec, 2025
1
I don’t know why I bothered to set up Face ID with this app. Every single time I open it, it does Face ID and then proceeds to ask me for all of my information again even though I told it to remember me for 30 days. It doesn’t remember for 30 minutes.
Wa7ad 2adame
12 Dec, 2025
1
This is the most inefficient app I’ve used to get an appointment with a medical services provider. I have been trying to get an appointment since yesterday to no avail.
Halcyon787
09 Dec, 2025
1
Most annoying app in existence to log into. Every time you ask to “Stay logged in for 30 days” the stupid app does not remember whatsoever and forces you to go through 6 different methods of DFA before being able to check one message from a provider.
alsal7
09 Dec, 2025
1
Obviously not tested by a user. Can’t send a message because the send button is blocked be the icon for chatting with Klara Support. Useless app.
purrtastickitty
09 Dec, 2025
2
The purple support chat button is literally in the way so it’s hard for me to send any messages without having to open the support chat… it’s the same on the webpage
Jblahhhhhhhhhh
08 Dec, 2025
1
This app is one of the most glitchy apps on this platform. Which is pretty sad since doctors use it to communicate directly with their patients. Today I’ve had a message from my doctor waiting for an hour. I’ve tried to login no less than 50 times and each time it has me enter my phone number, then code, then phone number then code over and over and over again. I go to their website and click trouble logging in. The only thing that pops up is a pdf from 2024 that talks about needing to verify your phone number and code are correct. Thats it. Absolute trash.
gazblow
02 Dec, 2025
1
For every text with the drs office, I had to log in again. I must have provided my phone number 10 times. Hope you’re not selling my number to the highest bidder
Urban Mom
01 Dec, 2025
1
This is one of the most poorly designed patient portals I’ve ever used. You have to continuously log in, a tedious and lengthy process since Face ID never works and the app is just a link to a safari browser where you have to log in again . 😂😂 It’s a complete time waster.
234matrix
17 Nov, 2025
1
This app is super frustrating. Every time I open the app I have to re-sign in even if you select remember this device for 30 days it doesn’t even remember it within 30 minutes.

Other

Additional Information
Rating:
4.88
Voted: 12.59K
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Health & Fitness, Medical
Size: 40MB
App Age: 9 years 9 months
Release Date: Apr 11, 2016
Last Update: Oct 23, 2025
Version: 1.31.0
Version history
1.31.0
Oct 23, 2025
Update for compatibility with upcoming changes in Klara.
1.30.0
Oct 06, 2025
- Minor bug fix
Version history