Royal Mail

🇺🇸 United States
Royal Mail Group  | 
41
ASO score
Text
47/100
Reviews
15/100
Graphic
60/100
Other
0/100
rating
App Rating
4
rating
Votes
412.67K
rating
App Age
8y
rating
Last Update
Nov 13, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.28
4.45
-4%
Number of Ratings (Voted)
412.6K
496.8K
-17%
App Age
8y 0m
8y 4m
-4%
In-app Purchases Price
$0
$46
Update Frequency
36d
42d
-14%
Title Length
10
24
-58%
Subtitle Length
28
26
+8%
Description Length
2 408
2 480
-3%
Number of Screenshots
108
1071
-90 %
Size
87MB
276MB
-69 %

Category Ranking in United States

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Top Dec 06, 2025 Dec 13, 2025
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Top Dec 06, 2025 Dec 13, 2025
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Top Dec 06, 2025 Dec 13, 2025
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Top Dec 06, 2025 Dec 13, 2025
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Ranking Keywords in United States

Keywords App Rank
Illustration
Analyze this and other apps using Asolytics tools

Text ASO

Title (
Characters: 10 of 30
)
Royal Mail
Subtitle (
Characters: 28 of 30
)
Tracking, redelivery, prices
Description (
Characters: 2408 of 4000
)
Track an Item: • Simply enter your Royal Mail tracking ID or scan the barcode and we’ll notify you on the progress of your delivery. Send an Item: • Quickly and easily buy postage in just a few steps. You can either print your own labels or we can print it for you, just take the QR code on the app to one of our Delivery Office Customer Service Points and have your label printed for free. Book a Collection: • Send and return your parcel from home or work? Book a Parcel Collect so you won’t have to go out, because your postie can collect your items from you. And if you can’t print out a label, don’t worry, we’ll bring one with us. Services Near You: • We can help you find your nearest drop-off location - Postbox, Parcel Postbox (available 24/7), Royal Mail Delivery Office or Post Office branch including collection times and opening hours. Book a Redelivery: • Missed a delivery? Using the Royal Mail App, you can easily book a Redelivery to your address, your neighbour’s address or a local Post Office – and you pick the delivery day! Change Your Delivery Options to Suit You: • You can now change where your parcel is delivered, to a Safeplace or neighbour after it has been sent. Set up a Redirection •Our Redirection service will ensure you won't miss important documents and will help prevent your personal details falling into the wrong hands. Many More Great Features: • Find the size and format of your parcel using our Augmented Reality Parcel Sizer; • See a photograph of the signature if someone has signed for it, or the Safeplace an item has been delivered to; • Get proof of postage sent straight to your phone – get that extra peace of mind when dropping off at any of our locations including Parcel Postboxes; • Save items you are tracking and add an alias name making them easier to identify; • Save postage receipts – simply take a photo of your receipt and store it to the app; • Pay a fee – if you’ve received a grey Fee to pay card you can now pay this on the App • Postcode and address finder – if you’re not sure of a full address, or want to check a postcode, just enter part of the address and we’ll fill in the blanks. • Click & Drop – the Royal Mail App and Click & Drop work hand in hand, making your interactions more seamless with one login. • Alexa integration – if you have an Alexa, you can track your item using a nickname you have previously assigned to an item. }
Read more

Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4
412 666 voters

Some Latest Reviews

goldie090
05 Dec, 2025
5
Really surprised by the efficiency of pick up and delivery. Definitely use again.
Doug Coull
05 Dec, 2025
1
More often than it I get the error message that something has gone wrong - waste of my time.
Not from here ;-)
05 Dec, 2025
5
Great for UK packages. Not sure where international post get there Royal Mail tracking codes from.
Tapdancechick
05 Dec, 2025
3
Recently the app is very slow to open. It’s like watching paint dry! The home screen begins to open line by line until the logo fully appears. Once that is done the app works very well but waiting for it to start up is irritating.
Frenchie64
05 Dec, 2025
1
App used to be ok (better than their delivery service anyway) but every time I try to use it now, 99% of time, I get an ”oops” saying there’s a server error.
you weeeee
05 Dec, 2025
1
Sent a parcel Monday still hasn’t been scanned at first destination. Sent one with evri to USA on Friday that’s been delivered already. Royal snail piss poor service. Waiting on loads of parcels which haven’t even updated on tracking. Shouldn’t be allowed to sell tracked 24 or 48 because them services mean nothing
Adie65
05 Dec, 2025
3
App seems fine and easy to use. Problem it gives me, is that when looking to track an item, I enter the id, the app find it. It returns the detail. Problem is that it does not give me a scroll bar to allow me to scroll. As the app doesn’t seem to support landscape versus portrait, this is not good. Note. Just put the same app on my iPhone and the tracking works fine on there. Grrrrr.
Scarlettlikesnoodles
05 Dec, 2025
5
Deliver my camera before I start chewing drywall because why is it on holiday in Basingstoke (it’s been 2 days and I’m impatient no actual issues)
Customer 007UK
04 Dec, 2025
5
I would like to provide feedback regarding the usability of your website, specifically the parcel tracking section. While occasional delivery mistakes happen and I understand that, the main problem I encountered was the difficulty navigating your website. The tracking tool is not clearly presented, instead of the simple input field for the tracking number, the user is directed to multiple help articles. This creates unnecessary confusion and makes it extremely hard to find the actual tracking function. My item was delivered to wrong address. Luckily postman took a picture of GPS coordinates which I manually put into google maps. I still didn’t find the solution from your articles trying simply locate the parcel. For such a large and established organisation, straightforward tracking and misdelivery bar on the homepage would greatly improve user experience and reduce frustration for customers. Thank you for considering this feedback. I understand amount of work before Christmas.

Other

Additional Information
Rating:
4.04
Voted: 412.67K
App Store Link:
Website: -
Email: -
Privacy Policy:
Categories: Lifestyle
Size: 86MB
App Age: 8 years
Release Date: Dec 02, 2017
Last Update: Nov 13, 2025
Version: 17.4.4
Version history
17.4.4
Nov 13, 2025
In this release, we’re making changes to Track an item and other minor improvements
17.3.3
Oct 09, 2025
This release contains improvements to tracking and introduces RM Shop to Services Near You
Version history