WSD Mobile App

🇺🇸 United States
Water Supplies Department, the Government of the HKSAR  | 
20
ASO score
Text
11/100
Reviews
0/100
Graphic
60/100
Other
0/100
rating
App Rating
2.6
rating
Votes
137
rating
App Age
11y 11m
rating
Last Update
Apr 15, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
0
4.48
Number of Ratings (Voted)
0
399K
App Age
11y 11m
5y 11m
+102%
In-app Purchases Price
$0
$39
Update Frequency
251d
38d
+565%
Title Length
14
26
-46%
Subtitle Length
0
27
Description Length
480
2 574
-81%
Number of Screenshots
1164
982
+19 %
Size
5MB
165MB
-97 %

Category Ranking in United States

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Top Dec 15, 2025 Dec 22, 2025
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Top Dec 15, 2025 Dec 22, 2025
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Top Dec 15, 2025 Dec 22, 2025
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Top Dec 15, 2025 Dec 22, 2025
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Ranking Keywords in United States

Keywords App Rank
Illustration
Analyze this and other apps using Asolytics tools

Text ASO

Title (
Characters: 14 of 30
)
WSD Mobile App
Subtitle (
Characters: 0 of 30
)
Description (
Characters: 480 of 4000
)
"WSD Mobile App" provides updated water supplies information including water bill summary, bill reminder and water suspension notices(subscription on Large Housing Estates basis is newly added). Users are required to log on using their registered user IDs and passwords for Electronic Services of the Water Supplies Department to access the bill summary or bill reminder functions. "WSD Mobile App" 提供有關供水的最新資訊包括帳單摘要,催繳通知及暫停供水通告(新增按大型屋苑訂閱)。用戶需以水務署電子服務的使用者名稱及密碼登入才能使用帳單摘要或催繳通知功能。}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
2.6
137 voters

Some Latest Reviews

avishkar rishi
29 Jul, 2025
5
How do i terminate my water services because i am moving out?
*Anonymous*
24 Jul, 2025
1
Infuriating to use. Not only does it lag, navigation is annoying because the chatbot gets in the way - I accidentally clicked on it so many times in trying to navigate the app. Simple tasks like updating personal details takes way longer than it should. If it not because I am trying to close the chatbot, it is because I am unable to check on what I had typed in the text boxes. I also see that the last update was done in 2019. Please do something about it. Having an app that barely functions is simply unacceptable in this day and age.
ricottk
23 Jun, 2025
1
嗰app又舊又唔好用,website啲link又redirect錯晒,你地不妨參考一下港燈中電點做?
dakayux
22 Mar, 2025
1
This has to be one of the worst mobile apps I have ever seen. Everything about it is bad.
M. Hampton
16 Dec, 2024
1
Horrible app. Feels like an app from 2010. Also does not reflect accurate account status or correct bill amounts due. WSD website is just as bad…
miztaegg
02 Aug, 2024
1
This app still looks like from the year of 2010 pre-widescreen iPhone 4 era product.. even worse is there is always some kinda connection problem that are unable to check the water bills, just wow.
LC hk
26 Apr, 2023
1
Totally rubbish app and waste time to keep pressing the button and trying find if there is any hidden button to instruct the app to go next step. Totally wast time.
Dåvë
11 Feb, 2021
3
This is a very useful app but it lacks of live update, like after paying my bills in 7/11 ... in the app it still says due by date, would’ve given this 5* if that can be improved. Please also add the feature to submit meter reading through the app, would be very beneficial due to COVID-19.
don't copy
24 Nov, 2020
1
ios 13.5.1 Apple iphone 8 Wifi, mobile network it dosent work. Keep loading in the first page in the app.

Other

Additional Information
Rating:
2.62
Voted: 137
App Store Link:
Website: -
Email: -
Privacy Policy:
Categories: Utilities
Size: 5MB
App Age: 11 years 11 months
Release Date: Jan 09, 2014
Last Update: Apr 15, 2025
Version: 1.9.11
Version history
1.9.11
Apr 15, 2025
"iAM Smart" login function improvement
1.9.10
Jun 03, 2024
- Minor bug fix

More by Water Supplies Department, the Government of the HKSAR

Version history