TELUS Health Virtual Care

🇺🇸 United States
Akira Medical Ltd.  | 
22
ASO score
Text
33/100
Reviews
0/100
Graphic
28/100
Other
0/100
rating
App Rating
4.8
rating
Votes
481.35K
rating
App Age
9y 10m
rating
Last Update
Dec 01, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
309.4K
2.3M
-87%
Rating
4.87
4.2
+16%
Number of Ratings (Voted)
182.4K
2.5M
-93%
App Age
9y 10m
7y 9m
+26%
In-app Purchases Price
$0
$41
Update Frequency
26d
172d
-85%
Title Length
25
26
-4%
Short Description Length
30
63
-52%
Description Length
1 414
2 630
-46%
Number of Screenshots
352
1301
-73 %
Has Video?
No
0% has videos
Size
0MB
0MB

Category Ranking in United States

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Downloads

Downloads Graph
Downloads icon
Total
309K
Last month icon
Last month
3.9K

Text ASO

Title (
Characters: 25 of 50
)
TELUS Health Virtual Care
Short Description (
Characters: 30 of 80
)
24/7 care for you & family
Description (
Characters: 1414 of 4000
)
Experience personalized virtual care from Canadian healthcare professionals via encrypted text and video, anytime, anywhere in Canada, available through your employer or insurer. Memberships extend to immediate family members (partner and dependents under 26). Start a consultation with our care team for help with physical and mental health concerns, including: • Medical advice • Diagnosis • Refill and new prescriptions • Mental health support and assessment • Specialist referrals • Requests for lab tests and imaging DISCLAIMER TELUS Health Virtual Care is not meant for medical emergencies. For emergencies, call 911 or go to the nearest Emergency Room. Our care team does not prescribe controlled substances (e.g. narcotics, stimulants (including ADHD medication), opioids, benzodiazepines, cannabinoids or barbiturates). TELUS Health Virtual Care is not a replacement for your family doctor. Our healthcare professionals should not be your primary point of contact for chronic diseases such as cancer, or other complex care. ACCESSIBILITY Our service is also available in a web-based version. We recommend the use of the web-based version for users with accessibility considerations. https://virtualcare.telushealth.com/patient Developer Website http://telushealth.com/virtualcare App Support http://telushealth.com/virtualcare Privacy Policy https://virtualcare.telushealth.com/privacy}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.8
481 347 voters

Some Latest Reviews

james parsons
23 Dec, 2025
5
Incredible app and services provided by the individuals involved. The nurse practitioners / doctors / specialist / receptionist & the tech support has been basically perfect from the patients perspective. WELL DONE. Good job.
J. Zhong
20 Dec, 2025
1
Form fields for medications will clear when you scroll down. Also textfields eill change focus when you scroll. These are stupid bugs. Please test your code before release.
clarisse Bunya
16 Dec, 2025
5
Très professionnel, rapide et à l'écoute du patient
Megan Dark
16 Dec, 2025
2
Excellent appointment experience–when there are available appointments, which is not often!
John Rajman
13 Dec, 2025
5
A great resource with caring folks ready to help with your well-being at a time that good help is difficult to find.
Jaime Giraldo
12 Nov, 2025
1
à chaque fois que j'essaie de m'en servir la réponse est appeller le 811 ou le medicine de famille, totalement inutile
yahya mgani
23 Oct, 2025
1
L’application est désastreuse. Cela fait trois jours que j’essaie de me connecter, sans aucun succès. J’ai été transféré d’un service à l’autre à trois reprises, pour qu’on me raccroche au moment où j’arrivais enfin à la ligne. Impossible d’accéder à mon compte, ni depuis la plateforme Manuvie ni via cette application, alors que mes informations ont été vérifiées et validées par l’équipe Manuvie. C’est franchement inacceptable pour un service censé faciliter l'accès au soins de santé.
Raheel Janjua
19 Oct, 2025
1
2019 review:The wait times have become ridiculous. This app used to be really useful but now the whole triage process takes so much time and then the actual virtual queue takes multiple hours. This app is offered to me via my employer and I will be sharing my feedback with them. --- 2025 update: Still insane wait times to triage and then get in the queue. Also, very dishonest communication, every time I use the app they say we have a "larger volume of patients than usual today". How can that be?
Jean St-onge
02 Oct, 2025
1
j'ai mis une étoile parce que je ne pouvais pas en mettre ZÉRO

Other

Additional Information
Rating:
4.84
Voted: 481.35K
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Medical
Size: -
Installs: 308.98K
App Age: 9 years 10 months
Release Date: Mar 08, 2016
Last Update: Dec 01, 2025
Version: 2025.11.5
Version history
2025.11.5
Dec 01, 2025
This release contains general improvements to overall user experience and performance.
2025.11.2
Nov 24, 2025
This release contains general improvements to overall user experience and performance.
Version history