Alberta Blue Cross®—member app

🇺🇸 United States
Alberta Blue Cross  | 
42
ASO score
Text
49/100
Reviews
60/100
Graphic
28/100
Other
0/100
rating
App Rating
4.5
rating
Votes
210.39K
rating
App Age
11y 1m
rating
Last Update
Dec 02, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
145.1K
2.3M
-94%
Rating
4.64
4.21
+10%
Number of Ratings (Voted)
88.4K
2.5M
-96%
App Age
11y 1m
7y 9m
+42%
In-app Purchases Price
$0
$42
Update Frequency
53d
150d
-65%
Title Length
30
26
+15%
Short Description Length
23
65
-65%
Description Length
1 643
2 688
-39%
Number of Screenshots
440
1333
-67 %
Has Video?
No
0% has videos
Size
0MB
0MB

Category Ranking in United States

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Top Dec 24, 2025 Dec 31, 2025
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Top Dec 24, 2025 Dec 31, 2025
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Downloads

Downloads Graph
Downloads icon
Total
145.1K
Last month icon
Last month
2.2K

Text ASO

Title (
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Alberta Blue Cross®—member app
Short Description (
Characters: 23 of 80
)
Making benefits simple.
Description (
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)
Get paid faster and avoid delay with all you need to access your benefits in one place. With the Alberta Blue Cross® app 100 per cent of health claims can be submitted online, saving you time and money. Simply sign in using fingerprint or facial recognition to take full advantage of being an Alberta Blue Cross® member today. The app offers several convenient features such as • your ID card—making it nearly impossible to forget at home, • online claims submission—in most cases payment is available next business day, • real-time claims history—find out if a claim has been processed with direct deposit date, • cancel or modify a claim—quickly make changes without phoning or waiting on hold, • upload receipts—take a photo of your receipt and upload, • benefit lookup—whether it is for prescription drug, health or dental, you can look up eligibility, how much of a benefit has been used and see when your next full-maximum is available, • direct-bill provider lookup—through google maps, find providers near you who direct-bill, • Balance®—your online wellness platform, • direct deposit—sign up or update your banking information and stop waiting for cheques in the mail, • premium payment—avoid disruption by changing your payment dates or frequency and make your payments online, • personal information updates—prevent errors and easily update your email, address or phone number, and • documents and resources—view your account balance, letters, bills and tax receipts. With all of this and more, we hope you will give the Alberta Blue Cross app a try. Are you having any trouble? Please contact us at appfeedback@ab.bluecross.ca.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.5
210 386 voters

Some Latest Reviews

Ryan m
13 Dec, 2025
1
every time you go to upload a claim, surprise! the app dosent work. they make it so hard to claim anything. like they don't want you too.
Bryan P
27 Nov, 2025
2
The only thing that is simple about this app is seeing my card and plan number. Haven't been able to finish submitting any claims or claims anything on health spending. keeps giving me errors. it is not as simple as it claims to be.
Nelson Leong
16 Oct, 2025
3
Works ok - few small quibbles. The title of the app for whatever reason makes it hard to search for (Alberta, blue and cross all don't find it). Interface is a bit more menu diving than the SK version. Also you can't scroll up in the benefits guide (it closes the guide).
Aaron Wiome
28 Aug, 2025
2
cannot generate a total claim report in the app. I can enter a time frame and click the generate report button and it does nothing. It happens on my phone and tablet.
Pawandeep Singh
19 Aug, 2025
5
good experience u can find app icon as name Member app.
Davie Pack
23 Jul, 2025
1
not very user friendly. seem like they make it annoying to use on purpose so its a nuisance to submit a claim.
Sue Mannella
22 Jul, 2025
5
Super easy, fast and efficient way to process claims. Thank you 🤗
Vicente Sanchez
15 Jul, 2025
1
keeps on crashing every time I'm trying to make a claim.
Mel
26 Jun, 2025
2
this app logs you out if you try to upload a photo. or do anything else. resulting in having to completely restart the process of making a claim. I understand the safety concern of logging someone out if they leave the app, but at least remember where they were and do a little "continue where you left off?"

Other

Additional Information
Rating:
4.52
Voted: 210.39K
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Medical
Size: -
Installs: 145.09K
App Age: 11 years 1 month
Release Date: Dec 01, 2014
Last Update: Dec 02, 2025
Version: 9.12.0
Version history
9.12.0
Dec 02, 2025
We have heard your feedback and member app has been updated to include bug fixes and feature improve-ments so you can continue to enjoy an effortless benefits experience. Tell us if you like the latest version or what you would like to see next at appfeedback@ab.bluecross.ca.
9.10.1
Oct 29, 2025
Version history