Sydney Health

🇺🇸 United States
Anthem & Affiliates  | 
40
ASO score
Text
25/100
Reviews
100/100
Graphic
40/100
Other
0/100
rating
App Rating
4.5
rating
Votes
4.74M
rating
App Age
6y 4m
rating
Last Update
Dec 27, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
4.2M
2.3M
+78%
Rating
4.63
4.21
+10%
Number of Ratings (Voted)
2.2M
2.5M
-13%
App Age
6y 4m
7y 9m
-19%
In-app Purchases Price
$0
$42
Update Frequency
27d
150d
-82%
Title Length
13
26
-50%
Short Description Length
49
65
-25%
Description Length
2 263
2 688
-16%
Number of Screenshots
704
1333
-47 %
Has Video?
No
0% has videos
Size
0MB
0MB

Category Ranking in United States

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Top Dec 24, 2025 Dec 31, 2025
4
4
Top Dec 24, 2025 Dec 31, 2025
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Top Dec 24, 2025 Dec 31, 2025
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Top Dec 24, 2025 Dec 31, 2025
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Downloads

Downloads Graph
Downloads icon
Total
4.2M
Last month icon
Last month
97.9K

Text ASO

Title (
Characters: 13 of 50
)
Sydney Health
Short Description (
Characters: 49 of 80
)
Anthem/Wellpoint and other health insurance plans
Description (
Characters: 2263 of 4000
)
Use the SydneySM Health app to find care, share your digital ID card, and check your claims. You can understand your benefits, improve your health, and save money. Easily manage your benefits at your fingertips whenever you need them with your personalized health and wellness information all in one place. • Digital ID card – Your digital ID works like a paper ID, enabling you to always have access to your current ID and easily share it with your care team in person or by email. • Chat – Use our 24/7 chat to find what you are looking for, or find more in-depth answers by chatting with a Member Services representative. • Plan details – Understand your share of the costs, including your deductible and copay. Find out what’s covered and check your claims. • Find care – Search for care when and where you need it. Locate doctors, labs, hospitals, and other healthcare professionals in your plan’s network. See your estimated costs before you receive care. • View claims – Easily track your claims including the status and your costs. • Virtual care – Routine care, prescription refills, and urgent care right from your app, whenever it works for you. • Refill your prescriptions – You can set up automatic refills and reminders for your medications. Download Sydney Health to your device today. In addition to using a telehealth service, you can receive in-person or virtual care from your own doctor or another healthcare professional in your plan’s network. If you receive care from a doctor or healthcare professional not in your plan’s network, your share of the costs may be higher. You may also receive a bill for any charges not covered by your health plan. Sydney Health is not a medical device and is not intended to diagnose, treat, or cure any medical condition. Sydney Health is Sydney Health is offered through an arrangement with Carelon Digital Platforms, Inc., a separate company offering mobile application services on behalf of your health plan. Other virtual care services are offered through an arrangement with LiveHealth Online. Sydney Health is a service mark of Carelon Digital Platforms, Inc., © 2025. Sydney Health options are based on each member’s plan, so some features may not be available to all members.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.5
4 740 475 voters

Some Latest Reviews

Paul Olivas
27 Dec, 2025
5
helps me a lot with most if not all my coverage and medical needs
Dave Weir
26 Dec, 2025
3
Still getting used to using the app, seems helpful so far.
Scott Macpherson
25 Dec, 2025
5
very handy... makes providing health insurance information simple.
Amanda F
25 Dec, 2025
1
It says app is no longer compatible with my phone. Not in the market for a new phone, so won't be using the app.
David Roberts
24 Dec, 2025
1
What an arrant waste of time and effort. Horrible app, probably a good indication of the service that may or may not be on offer if access ever possible. Abandoned all hope. Gave up.
Diane Askew
24 Dec, 2025
5
easy access to your explanation of benefits and id cards
Dobywulf
23 Dec, 2025
1
locked out of app account due to "compromised account information" and will not allow me to log in unless I verify that I had my devices checked. I just wanted to make sure my payments were set up and ready to go for new-year.
Justina Kaiser
21 Dec, 2025
3
Generally decent when it works, but logging in is a pain. despite using biometric sign in *and* using my password when directed, it still wants another phone verification and then doesn't send the code and instead gives an error. when I need my insurance information, I'm usually not in the mood or capacity to jump through hoops.
Todd Strickman
20 Dec, 2025
1
just never works well. down for maintenance or non intuitive interface.

Other

Additional Information
Rating:
4.52
Voted: 4.74M
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Medical
Size: -
Installs: 4.16M
App Age: 6 years 4 months
Release Date: Aug 30, 2019
Last Update: Dec 27, 2025
Version: 9.8.1
Version history
9.8.1
Dec 27, 2025
This release includes general improvements and bug fixes to provide you with a better experience.<br><br>Don’t forget to rate us! Your feedback helps us make it better.<br><br>Please email questions about the Sydney app to Sydney@anthem.com
9.8.0
Dec 13, 2025
Along with our general bug fixes and improvements, we have updated several features within the application to help with ease of use.<br><br>Don’t forget to rate us! Your feedback helps us make it better.<br><br>If you have questions about the app, please email Sydney@anthem.com
Version history