Sydney Health

🇺🇸 United States
Anthem & Affiliates  | 
40
ASO score
Text
25/100
Reviews
100/100
Graphic
40/100
Other
0/100
rating
App Rating
4.5
rating
Votes
4.77M
rating
App Age
6y 4m
rating
Last Update
Dec 27, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
4.2M
2.4M
+75%
Rating
4.63
4.28
+8%
Number of Ratings (Voted)
2.2M
2.6M
-14%
App Age
6y 4m
8y 2m
-22%
In-app Purchases Price
$0
$45
Update Frequency
28d
170d
-84%
Title Length
13
26
-50%
Short Description Length
49
63
-22%
Description Length
2 263
2 718
-17%
Number of Screenshots
704
1380
-49 %
Has Video?
No
0% has videos
Size
0MB
0MB

Category Ranking in United States

All
New
Trending Up
Trending Down
Top Jan 05, 2026 Jan 12, 2026
4
4
Top Jan 05, 2026 Jan 12, 2026
No results were found!
Top Jan 05, 2026 Jan 12, 2026
No results were found!
Top Jan 05, 2026 Jan 12, 2026
No results were found!

Downloads

Downloads Graph
Downloads icon
Total
4.2M
Last month icon
Last month
97.9K

Text ASO

Title (
Characters: 13 of 50
)
Sydney Health
Short Description (
Characters: 49 of 80
)
Anthem/Wellpoint and other health insurance plans
Description (
Characters: 2263 of 4000
)
Use the SydneySM Health app to find care, share your digital ID card, and check your claims. You can understand your benefits, improve your health, and save money. Easily manage your benefits at your fingertips whenever you need them with your personalized health and wellness information all in one place. • Digital ID card – Your digital ID works like a paper ID, enabling you to always have access to your current ID and easily share it with your care team in person or by email. • Chat – Use our 24/7 chat to find what you are looking for, or find more in-depth answers by chatting with a Member Services representative. • Plan details – Understand your share of the costs, including your deductible and copay. Find out what’s covered and check your claims. • Find care – Search for care when and where you need it. Locate doctors, labs, hospitals, and other healthcare professionals in your plan’s network. See your estimated costs before you receive care. • View claims – Easily track your claims including the status and your costs. • Virtual care – Routine care, prescription refills, and urgent care right from your app, whenever it works for you. • Refill your prescriptions – You can set up automatic refills and reminders for your medications. Download Sydney Health to your device today. In addition to using a telehealth service, you can receive in-person or virtual care from your own doctor or another healthcare professional in your plan’s network. If you receive care from a doctor or healthcare professional not in your plan’s network, your share of the costs may be higher. You may also receive a bill for any charges not covered by your health plan. Sydney Health is not a medical device and is not intended to diagnose, treat, or cure any medical condition. Sydney Health is Sydney Health is offered through an arrangement with Carelon Digital Platforms, Inc., a separate company offering mobile application services on behalf of your health plan. Other virtual care services are offered through an arrangement with LiveHealth Online. Sydney Health is a service mark of Carelon Digital Platforms, Inc., © 2025. Sydney Health options are based on each member’s plan, so some features may not be available to all members.}
Read more

Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.5
4 768 015 voters

Some Latest Reviews

Kevin A Bell
11 Jan, 2026
1
Your third party code sender is hours short of responding. The app dictates what we don't need. Not user-friendly at all. Their multiple choices are mostly too generic and have nothing to do with what we most likely need. I am locked out simply because it's not sending the codes within an hour. (yes literally). at least give the option to simply use a password or a pin. It is secure enough. I will inform Physicians' offices to use a different app.
Alex Macy
10 Jan, 2026
2
I went to update my app. it now says it's not compatible with my device?
N A
10 Jan, 2026
1
nothing works. im sorry I signed up for this insurance. HORRIBLE
Casey Maher
10 Jan, 2026
1
No matter what I try to do it encounters a problem or has technical difficulties. Nothing works. what is the point?
John Collett
10 Jan, 2026
5
it is comforting to have help keep up with my health.
Laura Bowman
09 Jan, 2026
5
I just love Sydney health. It's very easy to use and very helpful.
Marlene Haworth
09 Jan, 2026
4
Easy w use. I only give 4 stars cuz no 1 n nothing is perfect. There is always room 4 improvement.
Lynn Allen
09 Jan, 2026
1
Waste of time you can spend hours trying to get something resolved in the app and end up having to call the support anyway because the chat people can't seem to do anything. The app itself always gives me the something went wrong message if I can even find what I'm looking for.
Tina Barnick
08 Jan, 2026
5
nice little app, for looking up stuff and finding about stuff too.

Other

Additional Information
Rating:
4.52
Voted: 4.77M
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Medical
Size: -
Installs: 4.16M
App Age: 6 years 4 months
Release Date: Aug 30, 2019
Last Update: Dec 27, 2025
Version: 9.8.1
Version history
9.8.1
Dec 27, 2025
This release includes general improvements and bug fixes to provide you with a better experience.<br><br>Don’t forget to rate us! Your feedback helps us make it better.<br><br>Please email questions about the Sydney app to Sydney@anthem.com
9.8.0
Dec 13, 2025
Along with our general bug fixes and improvements, we have updated several features within the application to help with ease of use.<br><br>Don’t forget to rate us! Your feedback helps us make it better.<br><br>If you have questions about the app, please email Sydney@anthem.com
Version history