TELUS Health MyCare

🇺🇸 United States
Babylon Health  | 
12
ASO score
Text
25/100
Reviews
0/100
Graphic
4/100
Other
0/100
rating
App Rating
4.3
rating
Votes
1.13M
rating
App Age
6y 11m
rating
Last Update
Dec 01, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
1.5M
2.4M
-39%
Rating
4.28
4.2
+2%
Number of Ratings (Voted)
390K
2.5M
-84%
App Age
6y 11m
7y 6m
-8%
In-app Purchases Price
$0
$42
Update Frequency
57d
164d
-65%
Title Length
19
26
-27%
Short Description Length
66
66
Description Length
2 645
2 743
-4%
Number of Screenshots
586
1322
-56 %
Has Video?
No
0% has videos
Size
0MB
0MB

Category Ranking in United States

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Top Dec 29, 2025 Jan 05, 2026
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Top Dec 29, 2025 Jan 05, 2026
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Top Dec 29, 2025 Jan 05, 2026
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Top Dec 29, 2025 Jan 05, 2026
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Downloads

Downloads Graph
Downloads icon
Total
1.5M
Last month icon
Last month
11.7K

Text ASO

Title (
Characters: 19 of 50
)
TELUS Health MyCare
Short Description (
Characters: 66 of 80
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Easily see a healthcare provider from the TELUS Health MyCare app.
Description (
Characters: 2645 of 4000
)
TELUS Health MyCare™ lets you easily see a Healthcare Provider right from your phone. FEATURES Video Consultations: See a doctor or other healthcare provider (provincial restrictions apply) and have a video consultation from the comfort of your home or wherever works best for you. If needed, prescriptions and referrals for diagnostic tests/specialists can be provided. Easily access your TELUS Health MyCare appointment details through the app whenever you need them. Appointments are scheduled in English by default unless you are in Quebec where appointments can be either in French or English. If you would like to schedule an appointment in a different language, contact our Support Team. GET STARTED 1. Register for your free account. 2. Book an appointment time that suits you. 3. Start having a video consultation with a healthcare provider. SAFETY & SECURITY We take data security and privacy extremely seriously. All of TELUS Health MyCare’s clinical procedures meet industry and legal standards. We retain patient records in accordance with national best practice guidelines and all patient data is securely transmitted using industry-recognized encryption methods. LANGUAGE / LANGUE The app is available in English and French. If you wish to change the language of the app without changing your smartphone language, please follow the instructions below. For Android 13 or later OS To change the language of your app, go to your phone Settings, search for Languages and input, tap App languages then TELUS Health and select the language of your choice. For Android 12 or lower OS For these versions, the app language is dependent on the phone language. If you want to change the language of the application, please change the language of your phone in the general settings of your device. —------------------------- L’application est disponible en Français et en Anglais. Si vous souhaitez changer la langue de l’application sans changer la langue de votre téléphone, veuillez suivre les étapes suivantes : Version 13 ou ultérieure Pour changer la langue de l’application, allez dans les Paramètres de votre téléphone, entrez Langues et saisie dans l’outil de recherche, appuyez ensuite sur Langue des applis puis TELUS Santé et sélectionnez la langue de votre choix. Version 12 ou antérieure Pour ces versions, la langue de l’application est dépendante de la langue du téléphone. Si vous souhaitez changer la langue de l’application, veuillez changer la langue de votre téléphone dans les paramètres généraux de votre appareil mobile. For more information and a full list of FAQ’s, visit telus.com/mycaresupport}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.3
1 126 945 voters

Some Latest Reviews

Stephen Whittaker
04 Jan, 2026
1
This app used to provide actual appointment opportunities, but in the last several weeks, there has not been a single appointment free to book, checking multiple times daily.
Mage
02 Jan, 2026
1
I tried using this and after it had me take pics of my ID and submit my health card number their was absolutely no appointments with any Dr they have no doctors I fear I just got scammed into giving my id
Bryan Handley
31 Dec, 2025
1
I've installed the app, uninstalled and reinstalled. I still cannot make an appointment. I dislike apps that waste my time.
Matt Flynn
26 Dec, 2025
3
problem is when your prescription doesn't get sent to the pharmacy. you can't contact anyone and have to wait however long for another appointment.
Ethan
24 Dec, 2025
5
It's so difficult to see a doctor in Canada. This app makes it easy. Huge shoutout to whoever came up with this, it's actually incredible.
Jordan Prince
21 Dec, 2025
5
convenient and easy to use, a must have of you're too busy to make it to an actual doctor, they provide great virtual care and can send off your prescription to any pharmacy of your choice.
J. Zhong
20 Dec, 2025
2
Tried all cards, be it credit or debit, visa or mastercard, it kept on saying that my CVV is invalid. BTW the link for agreements is for Paypal US not Paypal Canada, I am sure you are looking for lawsuits. Otherwise good user interface.
DepartureBay Debutante
20 Dec, 2025
1
The app doesn't work. There are no appointments available.
E V
19 Dec, 2025
1
Can't even gain access. After attempting multiple times to upload picture ID, I kept receiving a prompt that it couldn't upload, claiming my connection failed. This is not true, and is extremely frustrating, as this is the program being forced on us at work for EAP. No notification, this app just suddenly appeared on my phone one day, Telus emails suddenly filling my spam folder... after four years of trying to make this app work, I give up. What an absolute waste of time.

Other

Additional Information
Rating:
4.33
Voted: 1.13M
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Medical
Size: -
Installs: 1.5M
App Age: 6 years 11 months
Release Date: Jan 28, 2019
Last Update: Dec 01, 2025
Version: 107.2.0
Version history
107.2.0
Dec 01, 2025
107.1.0
Nov 19, 2025
We have enhanced provider selection to show all available healthcare providers when booking appointments, and updated our platform to meet the latest app store requirements.
Version history