Ventra

🇺🇸 United States
Chicago Transit Authority  | 
16
ASO score
Text
21/100
Reviews
0/100
Graphic
28/100
Other
0/100
rating
App Rating
3
rating
Votes
518.66K
rating
App Age
10y 1m
rating
Last Update
Nov 14, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
1.9M
16.1M
-88%
Rating
3.19
4.27
-25%
Number of Ratings (Voted)
178.4K
15.1M
-99%
App Age
10y 1m
8y 7m
+17%
In-app Purchases Price
$0
$46
Update Frequency
128d
227d
-44%
Title Length
6
25
-76%
Short Description Length
79
71
+11%
Description Length
926
3 043
-70%
Number of Screenshots
352
1386
-75 %
Has Video?
No
0% has videos
Size
0MB
0MB

Category Ranking in United States

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Top Dec 17, 2025 Dec 24, 2025
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Top Dec 17, 2025 Dec 24, 2025
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Downloads

Downloads Graph
Downloads icon
Total
1.9M
Last month icon
Last month
14.9K

Text ASO

Title (
Characters: 6 of 50
)
Ventra
Short Description (
Characters: 79 of 80
)
Ride CTA, Metra & Pace: Manage your fares, buy Metra tickets, get arrivals.
Description (
Characters: 926 of 4000
)
Use transit in and around all of Chicago: It's easy to manage and pay your fare on CTA, Metra and Pace buses and trains with the Ventra app. Find all the features you're used to on the Ventra website and more, including mobile ticketing for Metra trains! With the Ventra app, you can: • Check your balance and available passes in your Ventra Card's transit account. • Instantly load value or passes to your Ventra Card's transit account. • Switch autoload for transit value or passes on and off. • Buy and use Metra mobile tickets to ride any Metra train. • Use transit value you've loaded to buy a Metra ticket. • Get real-time account notifications so you know when it's time to load more fare or buy more tickets. • Get real-time arrival/departure information from CTA, Metra and Pace all in one app—by picking a stop, using favorites or looking at service near where you're standing.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
3
518 663 voters

Some Latest Reviews

Sergio Vazquez II
20 Dec, 2025
1
WORST. APP. EVER. Spent over 20 minutes just trying to login. try to login. try to log in again. doesn't recognize. try to log in. check my email. log in again. nope. check email again. try to log in. no success. create a new account. sorry, account already exists. try to log in. reset password. still locked. create new account. set new password. try to login with the old account. can't login. reset password.... WORST. APP. EVER.
David Sanchez
19 Dec, 2025
5
es muy buena la tengo instalada en mi celular y me ayuda mucho pues ya no necesito estar cargando la tarjeta gracias ventra
Nick Carlino
18 Dec, 2025
1
haven't even gotten been able to get past the login screen
Dana Williams
17 Dec, 2025
3
when you get an email saying that you are using an outdated version and you even uninstall and reinstall the app, you can no longer use all of the app features after the date it gives you. I had to purchase a new card and not register it.
Elizabeth Murphy
16 Dec, 2025
1
I hate this app with the heat of 1,000 suns. This is the worst thing CTA has ever implemented. It's actually a surprise when it works like it's supposed to. And forget about customer support! It's like frustrating people trying to get from point A to point B is its sole purpose.
steven rotter
16 Dec, 2025
1
works, doesn't work! payment declines one day, accepted the next day. Just a wonky app that may or may not work when you need it to when a conductor is hovering over you wanting to see your ticket.
Jamale Hernandez
16 Dec, 2025
1
taking my 5$ & my one day not showing on my account is beyond annoying. you guys are quick to take my money , but no bus pass , you guys need to fix your app
Karmic Beats 2
14 Dec, 2025
1
Not useful for bus and train tracking. There is no way to enter bus or train routes and select stops like all the other apps. Instead you have to scroll around on a map and nearby stops are displayed in the list. The stops for trains and buses are not shown on the map . Horrid design!
Kim
13 Dec, 2025
5
Is there an update? I received an email saying the app needs to be updated but when I go to the Google Play store there is no update.

Other

Additional Information
Rating:
2.97
Voted: 518.66K
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Maps & Navigation
Size: -
Installs: 1.88M
App Age: 10 years 1 month
Release Date: Nov 18, 2015
Last Update: Nov 14, 2025
Version: 2.2.13
Version history
2.2.13
Nov 14, 2025
2.2.12
Jul 29, 2025
Bug Fixes
Version history