Digital iD™ by Australia Post

🇺🇸 United States
Digital iD  | 
24
ASO score
Text
33/100
Reviews
0/100
Graphic
40/100
Other
0/100
rating
App Rating
4.3
rating
Votes
470.83K
rating
App Age
7y 11m
rating
Last Update
Sep 01, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
809.3K
92.1M
-99%
Rating
4.21
4.33
-3%
Number of Ratings (Voted)
181K
38M
-100%
App Age
7y 10m
8y 11m
-12%
In-app Purchases Price
$0
$88
Update Frequency
120d
144d
-17%
Title Length
29
26
+12%
Short Description Length
16
74
-78%
Description Length
1 250
3 058
-59%
Number of Screenshots
609
1523
-60 %
Has Video?
No
0% has videos
Size
0MB
0MB

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Downloads

Downloads Graph
Downloads icon
Total
804K
Last month icon
Last month
5.3K

Text ASO

Title (
Characters: 29 of 50
)
Digital iD™ by Australia Post
Short Description (
Characters: 16 of 80
)
ID on your phone
Description (
Characters: 1250 of 4000
)
Imagine using your phone to securely prove who you are when you need to. No need to carry your wallet with you to get into a participating bar. You, your phone and the tap of a button. That’s Digital iD™ by Australia Post. Use Digital iD™ to prove you’re over 18^, and for everyday tasks like collecting items from the Post Office. Use Digital iD™ online for redirecting mail, applying for a police check or opening a bank account with participating organisations, and more. Anyone living, studying or working in Australia can use it as proof of identity. If you’re 18 or older, you can get a free Keypass in Digital iD™ that you can use to enter licensed venues or purchase alcohol in select States and Territories^. Find out more at DigitaliD.com or contact us at help@digitalid.com with any comments or suggestions. ^Keypass in Digital iD™ is accepted as proof of age to enter participating licensed venues and to purchase alcohol in Vic, Tas, Qld, ACT and NT (excluding takeaway alcohol in NT). Please note that dark mode is not available at this time, please turn on greyscale as a vision enhancement in your settings to help with light-sensitivity issues. Due to legislation, you must be at least 15 years old to use the Digital iD™ app.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.3
470 832 voters

Some Latest Reviews

Ally Rugdee
17 Dec, 2025
1
absolutely useless app. I tried entering document details multiple times. For some reason it will not accept them and keeps locking on me.
Shelley Searle
12 Dec, 2025
1
This is the worst app I've ever had to use for verification and I've worked for a company who developed their own digital verification app. You can't accept the agreements as the accept button is below the navigation bar. You have to delete your account if you change phones since you can't re-verify to regain access to the existing profile and having to start the process over again causes your SMS codes to exceed and stops you from making any further progress. Ridiculous
Jupiter Optimus Maximus
12 Dec, 2025
2
refuse to rate it 5 because of inability to grant me digital id. Will try again and hopefully it actually works.
Alex
11 Dec, 2025
1
trash cant use it if your old account connected to a lost phone. Your account gets suspended. sloppy work from pdfs
Mr Lima
04 Dec, 2025
1
"We're experiencing server issues" it's been more than 12 hours and I can't create an account due to "server issues". when will this be fixed?
ML WA
30 Nov, 2025
1
App not working. Can't select the acceptance of T&Cs , I click on T&C link but theres no method to take me back to the checkboxes. BTW I do not know what is the purpose of this app !!
Retta Dawn
06 Nov, 2025
1
trying to log into the app on a new device is hopeless! doesn't give you any other option to log in, only to deactivate and delete everything to try start again. also the amount of times trying to log in with the sms code exceeded limit *facepalm- very frustrating 😑
Tarryn English
02 Nov, 2025
1
Disgusting client service. App crashes and tells you your account is suspended when it is a technical issue on AusPost end. So you check that it is updated and the app says "Service Unavailable". You pay for a police check which AusPost states on its website that it can be verified for ONE YEAR after application by scanning the QR CODE. Prospective employers scan it and it comes up with an error message "document no longer available for verification". Treat your customers with RESPECT AusPost.
Damon Jones
01 Nov, 2025
1
The latest UI makes it difficult to even start adding documents. App lacks core functionality for multiple devices or transferring devices. Overall pretty poor security posture and app.

Other

Additional Information
Rating:
4.26
Voted: 470.83K
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Business
Size: -
Installs: 804K
App Age: 7 years 11 months
Release Date: Feb 07, 2018
Last Update: Sep 01, 2025
Version: 2.2.17
Version history
2.2.17
Sep 01, 2025
2.2.16
Jun 18, 2025
Version history