EMBER Smart Heating Control

🇺🇸 United States
EPH Controls  | 
34
ASO score
Text
33/100
Reviews
60/100
Graphic
28/100
Other
0/100
rating
App Rating
3.1
rating
Votes
39.95K
rating
App Age
9y 8m
rating
Last Update
Oct 26, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
92.7K
15.9M
-99%
Rating
2.83
4.26
-34%
Number of Ratings (Voted)
12.5K
23.1M
-100%
App Age
9y 8m
5y 9m
+67%
In-app Purchases Price
$0
$71
Update Frequency
48d
100d
-52%
Title Length
27
25
+8%
Short Description Length
71
62
+15%
Description Length
2 764
2 366
+17%
Number of Screenshots
352
794
-56 %
Has Video?
No
0% has videos
Size
0MB
0MB

Category Ranking in United States

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Downloads

Downloads Graph
Downloads icon
Total
91.8K
Last month icon
Last month
2.4K

Text ASO

Title (
Characters: 27 of 50
)
EMBER Smart Heating Control
Short Description (
Characters: 71 of 80
)
With EMBER you can control your hot water and heating anywhere, anytime
Description (
Characters: 2764 of 4000
)
One App, Four Systems! EMBER Smart Heating Control has been updated to control a new range of EPH Controls products with the EMBER logo including the smart Radiator System RS and smart Underfloor System US. Ask your installer for EPH EMBER today. With improved and intuitive navigation you will have easier access to your homes heating system and improved control of multiple zones and multiple homes from the palm of your hand. EMBER Smart Heating can control 4 types of heating systems: EMBER PS – Programmer System. Version 1: This system is comprised of our wireless enabled R-Series programmers, thermostats using the GW01 gateway Version 2: This system is comprised of our wireless enabled R-Series version 2 programmers and thermostats using the GW04 gateway. EMBER RS – Radiator System. This system is comprised of our new RF16 controller, eTRV and eTRV-HW using the GW04 gateway. EMBER TS – Thermostat System. Version 1: This system is comprised of our WiFi ready CP4-OT and CP4-HW-OT thermostats using the GW03 gateway. Version 2: This system is comprised of our version 2 WiFi ready CP4v2, CP4D and CP4-HW thermostats using the GW04 gateway EMBER US –Underfloor System. This system is comprised of our new Underfloor heating controller UFH10-RF and thermostats using the GW04 gateway. New Features Grouping It is now possible to group zones to allow control of multiple areas at once, the user can set up to 10 groups and add their zones to these groups for easier control of the whole house. Setback (PS and US only) It is possible to set a heating zone to operate in a setback mode. This will allow the user to set a value from 1-10°C. When the system is timed off it will turn the temperature down by this value and activate if it falls below the lower level. Quick Boost It is now possible to set the Quick Boost temperature for heating zones with an expanded range. Eco Monitor The Eco monitor is now available on the TS and all version 2 products in the EMBER range. It can be activated in the Home Info section of the menu. It will show temperature logs for each zone and overall usage of the system in hours. Advance Function (PS and US only) Advance function can now be activated from the Zone Control screen. Improved Setup process For enhanced security and convenience, this version allows the installer to set up a customer home with their own credentials. When the home owner logs in, the installer will be removed from the home and the home owner will be assigned Super Admin status. Upgraded User Management The user management function has been improved with an extra security layer and more detailed user information. Schedule Overview A complete overview of your programming schedule is now available on the Schedule screen.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
3.1
39 946 voters

Some Latest Reviews

Jonathan Wright
07 Dec, 2025
3
App is easy to navigate and set up zones etc but it is erratic. The boost function repeatedly doesn't work and have to close the app and repeat several times until it works. Same with setting individual radiator temps manually. Could be great but it needs work.
Darragh Alder
03 Dec, 2025
1
The Ember "Smart" Heating has become a constant source of annoyance. Any time you try to use the boost feature the app becomes unresponsive and stays on the loading loop. I have to end up force closing the app every time I use it just to get anything working again. It feels unreliable slow and completely unresponsive when you need it most. Instead of making heating easier it turns a simple task into a daily chore. I cannot recommend it in its current state.
Gareth
29 Nov, 2025
3
Not great. The app is limited in options. The worst part is the boost. Everytime I want to boost a zone, I must force stop the app and reopen. Surely the updates by now should have addressed this issue, but sadly no.
Lorraine Cross
28 Nov, 2025
1
Unfortunately the app does not work for me. I have to restart my phone to perform anything and it will only work once and stops again. I have spoken to tech support a number of times and Samsung a number of times and am weary from being bounced back and forth with no resolve. Please Help!
Joe Levy Sheehan
28 Nov, 2025
2
I can only get this app to work if I cost it down and restart it every time
William Ryan
23 Nov, 2025
1
The features used in the app are pretty reasonable, unfortunately that's where it ends. I have complained to Ember a couple of times but they seem to think rebooting it every time you use it is an acceptable fix. This is not a complex system, it should be easy for an average developer to make it perfect.
Sean Crumlish
22 Nov, 2025
2
Great when it works but unfortunately not often enough. App has to be shut down and reopened to accept any new instruction. If you want to boost heating, it will just spin until you shut it down and reopen. Surely this should be easy enough to fix.
Ener Ex
21 Nov, 2025
3
I've bumped up a star since latest update. HOWEVER STILL : 1) Like others I've found (and so has my partner on a different handset) that a lot of times "Apply Boost" does nothing but show the spin icon and eventually time out. To get it to work I usually have to "force quit" and relaunch the app. 2) While the app now records APP activity in the log (for every app user), it fails to record activity initiated from the thermostat! It would also be nice to export the log - perhaps as CSV data.
S Ryan
20 Nov, 2025
1
tried to connect several time, help provided says try again

Other

Additional Information
Rating:
3.13
Voted: 39.95K
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Lifestyle
Size: -
Installs: 91.79K
App Age: 9 years 8 months
Release Date: Apr 18, 2016
Last Update: Oct 26, 2025
Version: 2.5.0
Version history
2.5.0
Oct 26, 2025
Fix known issues.
2.4.2
Nov 08, 2024
Fix known issues.
Version history