Dubai First

🇺🇸 United States
First Abu Dhabi Bank  | 
32
ASO score
Text
25/100
Reviews
60/100
Graphic
40/100
Other
0/100
rating
App Rating
4.6
rating
Votes
1M
rating
App Age
6y 1m
rating
Last Update
Nov 24, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
289.9K
6.5M
-96%
Rating
4.64
4.3
+8%
Number of Ratings (Voted)
785.6K
9.6M
-92%
App Age
6y 0m
6y 7m
-9%
In-app Purchases Price
$0
$139
Update Frequency
45d
90d
-50%
Title Length
11
26
-58%
Short Description Length
28
65
-57%
Description Length
2 033
2 735
-26%
Number of Screenshots
696
903
-23 %
Has Video?
No
0% has videos
Size
0MB
0MB

Category Ranking in United States

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Downloads

Downloads Graph
Downloads icon
Total
289.4K
Last month icon
Last month
1.4K

Text ASO

Title (
Characters: 11 of 50
)
Dubai First
Short Description (
Characters: 28 of 80
)
Enabling digital experiences
Description (
Characters: 1897 of 4000
)
SEAMLESS DIGITAL ONBOARDING JOURNEY Dubai First offers a mobile-first experience, now with a seamless digital onboarding journey. No in-person meetings. No paperwork. Just your mobile and Emirates ID. Download the app and apply in less than two minutes. Apply today through the app and get exciting welcome offers. For the latest offers, visit dubaifirst.com. MOBILE BANKING FOR SEAMLESS EXPERIENCE Track spending, view rewards, access monthly statements, and enjoy many other features available only in the App. Digital Onboarding Journey Dubai First offers a mobile-first experience, now with a seamless digital onboarding journey. No in-person meetings. No paperwork. Just your mobile and Emirates ID. Download the app and apply in less than two minutes. Card Management • Instant updates on your transactions. • View your digital card • Review of purchases by category. • Easy check of available spending limit. • Monthly statements in the App. Rewards At A Glance • Real-time update of Cashback earnings • Up-to-date information on your rewards. • Instant redemption of Cashback. Card Services • Card bill payment directly from the App. • Application for supplementary card • Instant conversion of transactions into instalments. • Instant booking of Balance Transfer and Quick Cash. • Payment plans progress overview In-App Control & Security • In-app card activation • Instant PIN setup/ change • Freeze and unfreeze card function • Login with biometrics for extra security. To enjoy Dubai First Mobile App, you must be an existing Dubai First customer. Apply for your Dubai First Card today. WARNING If you make only the minimum repayment/payment each period, you will pay more in interest/profit/fees and it will take you longer to pay off your outstanding balance. }
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.6
1 002 627 voters

Some Latest Reviews

Umakanth K
27 Nov, 2025
1
I would like to express my strong dissatisfaction with the Dubai First Card service. I was clearly informed that the card would be free for the first year; however, an annual fee was still charged to my account. This experience reflects poor transparency and misleading information from the agents. Additionally, the customer care support has been unhelpful and unsatisfactory. I request that this matter be reviewed and addressed appropriately. Customers should be safeguarded from such misleading
Jibinvp Tec
20 Nov, 2025
2
customer care was very bad. I phone bundle offer they are not giving correct directions after credit card active staff not picking up phone. last time iam waiting 45 minutes to get customer care call.
Bablu Pyare
13 Nov, 2025
1
Most pathetic credit card service . they need 5 working days to reduce credit limits.
shehab garhey
12 Nov, 2025
1
wrong information from agents to make the card, I have been told many fake offers to apply for the card and after I received it, it was all lies, calling customer service they ask me to provide proof, or my complaint wouldnt be considered or investigated, It only means they know about this fraud.
Vinoth Kumar Rajendran
09 Nov, 2025
1
Extremely disappointed with Dubai First's customer service. Their sales team is very proactive when selling credit cards, but once you're approved and facing issues, getting support is nearly impossible. The credit limit increase process is particularly frustrating. There's no functionality in the app to upload the required documents, and when you try submitting them via email, you either get no response or very delayed replies. I ended up with a card that has such a low credit limit that it's p
Reymond Baltazar
05 Nov, 2025
1
Update the application View oaymwnt schedule not working longtime
Shehzad Ahmed
27 Oct, 2025
1
the app does not show the left over balance amount of the supplementary card .it's annoying to keep a track of the funds spend and also does not allow how much funds has been used from the fixed amount set for the supplementary card .
Deepak Sharma
27 Oct, 2025
1
I want to rate the Bank services, which is 0 star for me. Their employees Yasmeen Viz and Dev Bishnoi done the false selling of Credit Card saying that it is lifetime free, but when my first statement arrives, it comes with Service charges of 399 + Vat. Yasmeen did't even answered the calls after selling the card and Dev Bishnoi accused me that you have to be cautious while taking the services. Even after numerous complaints no body resolved my case and it is still pending for more than 6 months
Mohamed Fouad
13 Oct, 2025
1
simply horrible experience. charges beyond logic. zero customer service.

Other

Additional Information
Rating:
4.59
Voted: 1M
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Finance
Size: -
Installs: 289.45K
App Age: 6 years 1 month
Release Date: Dec 01, 2019
Last Update: Nov 24, 2025
Version: DF-17.40.0.0
Version history
DF-17.40.0.0
Nov 24, 2025
App improvements for better customer experience.
DF-17.37.1.0
Oct 22, 2025
App improvements for better customer experience.
Version history