GLS - Send and receive parcels

🇺🇸 United States
GLS Spain  | 
24
ASO score
Text
33/100
Reviews
0/100
Graphic
40/100
Other
0/100
rating
App Rating
2.7
rating
Votes
178.11K
rating
App Age
4y 4m
rating
Last Update
Nov 10, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
702.5K
480M
-100%
Rating
4.04
4.47
-10%
Number of Ratings (Voted)
134.4K
235M
-100%
App Age
4y 4m
6y 7m
-34%
In-app Purchases Price
$0
$86
Update Frequency
90d
198d
-54%
Title Length
30
24
+25%
Short Description Length
72
71
+1%
Description Length
4 008
3 109
+29%
Number of Screenshots
698
1314
-47 %
Has Video?
No
0% has videos
Size
0MB
0MB

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Downloads

Downloads Graph
Downloads icon
Total
666.7K
Last month icon
Last month
20K

Text ASO

Title (
Characters: 30 of 50
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GLS - Send and receive parcels
Short Description (
Characters: 72 of 80
)
Manage the tracking of your orders and make parcel and courier shipments
Description (
Characters: 4008 of 4000
)
The GLS app for Android allows you to track the shipments of your online purchases from our parcel and courier transport company. In addition, you can hire your own shipments directly from the app and request if you want to deliver it to a point of convenience or have us pick it up. Discover everything you can find in the GLS app in Iberia! - TRACK your parcels or courier shipments and select the collection option that suits you best. In addition, now we show you the approximate time slot of 3 hours in which we will make the delivery. To make tracking faster, assign an alias to your shipment to quickly view it when you have several shipments pending receipt. In addition, you will be able to track in real time the shipments assigned to your number with the stops left for the delivery staff to deliver the parcel*. - Easily MANAGE the options that your parcels have in tracking and give instructions so that the delivery staff adapts to your delivery preferences. Remember that you can also give instructions at pick-up services! - History with all your shipments so that you have the information of all your orders over time. - Locate your GLS agency or convenience point of our Parcel Shops network closest to you for the collection and delivery of your parcels. - CONTRACT your shipments directly from the app in a simple and intuitive way. Request the collection at the place that best suits you or select the option to take it to your available Parcel Shop point. Remember to wrap your package well and we will take care of the rest! - You can return your orders from My GLS. If you have made an online purchase and do not want to keep the product, request a return from the app. You have the option of delivering it to one of our convenience points in the Parcel Shops network, as well as requesting collection at the place you want. As a recipient of GLS parcels, you will be aware of the states of your shipment simply by accessing the app. If you register in My GLS, the GLS shipments that have your registration telephone number will automatically appear in your session and you will receive notifications informing you the evolution of the same, in addition to the emails related to the service contracted by the sender. We suggest you enter your phone number correctly in your online purchases to avoid possible errors in the recording of shipments. If you decide not to register, you can manually enter the tracking number and zip code to track the progress of your domestic and international shipments. Remember that in the tracking you can check the delivery options that your shipment has, among which is "Pick up at a convenience point", an option recommended for those people who cannot be found at the destination address and require a wide schedule of delivery. Delivery available. Likewise, it is a more sustainable and eco-friendly type of delivery. To make your shipments from the app itself, register your phone number and access the section "I want to make a shipment" by entering the size of your parcel. Select the option to deliver it to us that you want; convenience point delivery or home pick-up. We will show you the amount to be paid based on the characteristics of your shipment. Wrap the parcel well and take it to the point of origin convenience or wait for our delivery team to pick it up. Do not forget to rate your shipments in the tracking once they are delivered. Your opinion is important to make us improve in the provision of our services! Stay in touch with us through our RRSS, our web form and tell us what you think of the GLS application by leaving us a review. You can find us at: Our website: https://www.gls-spain.es/ Facebook: https://www.facebook.com/GLSSpain/ Instagram: https://www.instagram.com/gls_spain/ Twitter: https://twitter.com/GLS_Spain LinkedIn: https://www.linkedin.com/company/gls-spain/ *This service does not have geolocation of the delivery staff, so the exact delivery time cannot be confirmed.}
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Visual ASO

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Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
2.7
178 111 voters

Some Latest Reviews

Anun Fuertes
22 Dec, 2025
1
Tengo una incidencia y es imposible contactar con nadie ni saber dónde está el pedido. Así llevo varias horas.
Teresa
21 Dec, 2025
5
Recebo encomendas mais do que uma vez por mês e nunca tive problemas. Colaboradores prestáveis e atenciosos. (principalmente o Sr. João que me entrega inúmeras encomendas da zooplus por exemplo). Rapidez na entrega.
Jesus Benito
20 Dec, 2025
1
estoy super descontento con la atención en la agencia de torre del mar y sobre todo con la política de empresa que me comentan los empleados de GLS de torre del mar , les dije que me tenían que llegar dos paquetes juntos y me contestan muy mal diciendo que los paquetes la forma de trabajar es que les van entregando los paquetes de una cinta y van repartiendo para furgonetas que no se fijan en las etiquetas de destino y que un paquete puede ir en una furgoneta hoy y otro mañana en un desastre
Rafaela Carvalho
20 Dec, 2025
1
pior transportadora e entregadora de sempre. As encomendas nunca chegam a tempo, há sempre extravio ou perda de encomendas. Um pesadelo!
Álvaro Ponce-Antezana
19 Dec, 2025
1
Horrible si no quieres tener problemas, no confíes en esta empresa. Maquinas de IA, teléfonos que nadie contesta y nadie se responsabiliza. Un dolor de cabeza
Daniela Soares
19 Dec, 2025
1
Nunca mais quero que as minhas encomendas sejam pela gls. Desde segunda-feira, dia 15/12 que estou à espera da minha encomenda e nada . Hoje é 19/12 e nada, deixei a informação que se não tivesse em casa para deixarem no café nem sequer vieram, pedi para deixarem num ponto Pickup e sem me informarem mudaram o ponto e mesmo assim ainda não entregaram. A pior entregadora de sempre não querem trabalhar, fechem!
Vladimir Marasov
19 Dec, 2025
1
Pierden todos los paquetes. No hay manera de contactarlos, servicio de atención al cliente inexistente. Mienten descaradamene con entregas, Nefastos
Saul B.C.
19 Dec, 2025
1
con GLS todo es terriblemente complicado, contactar, poner una reclamación, enterarse de lo que está pasando...ninguna sorpresa, vamos. y la APP no ayuda en nada.
MARIBEL LOPEZ MORA
19 Dec, 2025
1
no se sabe bien donde esta el paquete. confusas las explicaciones

Other

Additional Information
Rating:
2.72
Voted: 178.11K
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Productivity
Size: -
Installs: 666.66K
App Age: 4 years 4 months
Release Date: Aug 25, 2021
Last Update: Nov 10, 2025
Version: 4.1.1
Version history
4.1.1
Nov 10, 2025
What’s new in My GLS:<br><br>- Performance improvements and bug fixes.<br><br>We&#39;re always working to improve your parcel delivery experience. Thanks for using My GLS!
4.1.0
Oct 23, 2025
We’re releasing a new version of My GLS! This update includes:<br><br>- A new field to enter loyalty cards from other companies when placing an online shipment.<br>- Performance improvements and bug fixes.<br><br>We’re continuously working to offer you the best parcel delivery service.
Version history