Contactless e-Channel

🇺🇸 United States
HK Immigration  | 
28
ASO score
Text
21/100
Reviews
60/100
Graphic
28/100
Other
0/100
rating
App Rating
4.3
rating
Votes
75.74K
rating
App Age
4y 2m
rating
Last Update
Dec 02, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
806.2K
71.4M
-99%
Rating
4.45
4.28
+4%
Number of Ratings (Voted)
35.1K
92.6M
-100%
App Age
4y 1m
6y 10m
-40%
In-app Purchases Price
$0
$99
Update Frequency
24d
81d
-70%
Title Length
21
26
-19%
Short Description Length
53
73
-27%
Description Length
1 844
2 643
-30%
Number of Screenshots
362
1198
-70 %
Has Video?
No
0% has videos
Size
0MB
0MB

Category Ranking in United States

All
New
Trending Up
Trending Down
Top Dec 17, 2025 Dec 24, 2025
No results were found!
Top Dec 17, 2025 Dec 24, 2025
No results were found!
Top Dec 17, 2025 Dec 24, 2025
No results were found!
Top Dec 17, 2025 Dec 24, 2025
No results were found!

Downloads

Downloads Graph
Downloads icon
Total
791.4K
Last month icon
Last month
22.9K

Text ASO

Title (
Characters: 21 of 50
)
Contactless e-Channel
Short Description (
Characters: 53 of 80
)
Contactless e-Channel Service for Hong Kong residents
Description (
Characters: 1844 of 4000
)
Contactless e-Channel Mobile Application facilitates eligible Hong Kong residents to enrol Contactless e-Channel Service. After enrolment, Hong Kong residents can use an encrypted e-Channel QR code generated from their personal mobile phones to enter the contactless e-Channels. Inside the contactless e-Channels, they may simply look at the camera from the marked location to perform facial verification through the system. The immigration clearance is subsequently conducted. During the process, there will be no need to touch shared equipment viz. the fingerprint scanner. Contactless e-Channels would enable members of the public to reduce contact with shared equipment during self-service immigration clearance; while providing faster, more convenient and hygienic immigration clearance service. Enrolment of Contactless e-Channel Service via Contactless e-Channel Mobile Application: ● Use mobile device with biometric authentication functions enabled to download and install the contactless e-Channel mobile application and the "智方便 iAM Smart" app ● Register and activate "iAM Smart" ● Open the contactless e-Channel mobile application and select enrolment ● Wait for the identity verification via "iAM Smart" after reading the statement and submitting the application ● Perform mobile phone built-in biometric authentication to complete the enrolment upon successful identity verification ● Generate e-Channel QR code for immigration clearance via the contactless e-Channels once the above steps are completed Notes: ● Consent of your parent or guardian is required if you are aged from 11 to 17. ● Using Immigration Department Mobile Application, data transmission fees may be incurred for transmitting data through mobile devices. You are suggested keeping track of data usage from time to time.}
Read more

Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.3
75 743 voters

Some Latest Reviews

Anthony Lo
07 May, 2025
1
廢到呢。。。。成Q日Internal Server Error, 到底有冇人做過測試先推個app???????
Rene Wolf
12 Apr, 2025
3
Unable to install on Galaxy 24U. App crashes and an error message appears saying the app has a bug that needs fixing by the provider.
Elaine FAN
21 Nov, 2024
1
超級差勁! 更新後, 隔一會便自動登出, 要再次登入. 奈何每次指紋認證, 也說不能辨認! 30秒後重試, 仍然不能!! 最後都要用實體身分證過關, 這個 App 變廢!!!
Victor Lam
04 Nov, 2024
1
手機壞了轉新機後,過澳門完全通不了關,去澳門入境人員再登記後,也不能,浪費納稅人的錢,問香港入境處又話唔關佢事,係澳門入境處問題,但個係香港出,關人咩事?
Wilson POON
28 Mar, 2024
5
A great software that improve the border Crossing!
D (Tricolor cat)
05 Feb, 2024
4
It's simple to scan the app to pass the immigration control. I will be standing on a fixed box and wait a few minutes. It's so advance than using old passport manually. Only issue is you can pass it if you stand outside the box
Joe
16 Jul, 2023
1
An app that requires the installation of another app before it works, seriously ? This app is supposed to be used for contactless e-Channel gates at HK boarders, avoiding the need of finger print scanning, sounded great. But it requires the installation of another app called iAM Smart (what a stupid name), which is about HK taxation and HK health, etc. Just can't see why these are related ? At normal e-Channel gates, all it is required is the HKIC.
YIP LOK LEE
09 Jun, 2023
1
Bad experience as the qr code sometimes doesn't work
Haruka Haruka
28 May, 2023
1
真的是气死了,第一次用,害我折腾半天居然说失败! 身份证不用拿出来!回乡证还是要拿!钱包还是要拿在手上。真的是可有可无app。除非回乡证也能用扫码,才是真正的便民!一个用途搞两个app(智方便)。本身就是折腾!不知道是哪位大神设计的玩意?烦💩了

Other

Additional Information
Rating:
4.3
Voted: 75.74K
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Tools
Size: -
Installs: 791.38K
App Age: 4 years 2 months
Release Date: Nov 10, 2021
Last Update: Dec 02, 2025
Version: 1.0.20
Version history
1.0.20
Dec 02, 2025
1.0.19
Nov 28, 2025

More by HK Immigration

Version history