NHS App

🇺🇸 United States
NHS Digital  | 
26
ASO score
Text
21/100
Reviews
40/100
Graphic
40/100
Other
0/100
rating
App Rating
3.8
rating
Votes
3.09M
rating
App Age
6y 11m
rating
Last Update
Nov 06, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
19.7M
2.3M
+741%
Rating
3.85
4.21
-9%
Number of Ratings (Voted)
2M
2.5M
-20%
App Age
6y 11m
7y 9m
-11%
In-app Purchases Price
$0
$42
Update Frequency
54d
151d
-64%
Title Length
7
26
-73%
Short Description Length
30
65
-54%
Description Length
1 743
2 688
-35%
Number of Screenshots
2106
1333
+58 %
Has Video?
No
0% has videos
Size
0MB
0MB

Category Ranking in United States

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Downloads

Downloads Graph
Downloads icon
Total
19.7M
Last month icon
Last month
196.6K

Text ASO

Title (
Characters: 7 of 50
)
NHS App
Short Description (
Characters: 30 of 80
)
Access NHS services in England
Description (
Characters: 1743 of 4000
)
The NHS App gives you a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the app if you are aged 13 or over. You must be registered with an NHS GP surgery in England or the Isle of Man. You can also log in through the NHS website on a computer to use NHS App services. Access NHS services ---------------------- Use the NHS App to access your NHS services, anytime and anywhere. You can request repeat prescriptions, use 111 online, find nearby NHS services and more. Depending on your GP surgery, you may also be able to book appointments and contact your surgery about a health problem. Manage your health -------------------- The NHS App gives you a convenient way to view your GP health record, including your test results. You can manage your upcoming appointments and prescription requests. You can also make choices about your health, like your organ donation decision. Receive messages ------------------- You can get important messages from your GP surgery and other NHS services through the app. Turning on notifications can alert you to new messages. Manage services for other people --------------------------------- You can switch profiles to access services for other people in the NHS App, such as a child or family member. Your GP surgery needs to give you access and you must both share the same surgery. Log in securely --------------- The NHS App will guide you through setting up an NHS login if you do not have one already. You will be asked to prove who you are. The app will then securely connect to information from your NHS services. If your Android device supports fingerprint, face or iris recognition, you can use it to log in, every time you use the app.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
3.8
3 094 571 voters

Some Latest Reviews

KEITH THOMPSON
28 Dec, 2025
2
STILL TRYING this on behalf of my Dad . Was still issues which forced me to reset password & the number used on his account luckily he has a dual SIM phone. STILL STOP FORCING CHROME BROWSER it's is not as secure as you think don't you think they get their claws into enough of our data, I use a secure browser. Due to your alterations like sending 6 digit code to a mobile number that never comes caused my Dad to run out of his tablets 24hrs till I can login now, STOP THE 6 DIGIT CODES PLEASE.
Richard Hoare
26 Dec, 2025
3
on a samsung, I have to restart the phone almost every time I open the the app, it just hangs.
Cath Elsby
26 Dec, 2025
1
The app still won't work for me hasn't done for weeks. so the bug is not fixed at all. I need the app at the moment too. Disappointed!
Donna
26 Dec, 2025
2
until recently I would just press open and off I'd go. but recently to be able to get on I have to uninstall the app then reinstall it to be able to get on. I've given the two because it's so easy to use when it's on. when I press. it just buffers. I also use patients know best and NLAG they work fine. adding 26th December 2025. still just buffering, still having to uninstall and reinstall. Help
J.S Rai
26 Dec, 2025
1
NHS Digital and all partners in charge of the NHS App, please add the feature for patients where they can order one off prescription medicines via app without having to go to the gp at all to get medication for a condition that the patient knows they have. Especially if that patient needed a new NHS number due to identity protection or data unsafe on a old NHS number and they can't risk gp2gp process done because their data was compromised in their old NHS numbers. Thank you.
Jeff Ortega
26 Dec, 2025
4
Great app easy to use. I think it would be a good idea to be able to amend or cancel prescription requests
David Steer
25 Dec, 2025
5
really easy to use, no problem with it, thank you NHS.
Faisal Mahmood
25 Dec, 2025
1
The app performs very poorly and does not function properly. Additionally, if you try to book an appointment with the doctor, good luck! The phones are often down, and the app is absolutely useless.
Jeannie (Sofasportsfan)
24 Dec, 2025
1
keep having to uninstall this app and reinstall as it won't let me log in very frustrating

Other

Additional Information
Rating:
3.75
Voted: 3.09M
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Medical
Size: -
Installs: 19.71M
App Age: 6 years 11 months
Release Date: Jan 23, 2019
Last Update: Nov 06, 2025
Version: 5.4.0
Version history
5.4.0
Nov 06, 2025
5.3.0
Sep 23, 2025
Version history