Securus Mobile

🇺🇸 United States
Securus Technologies, LLC  | 
20
ASO score
Text
25/100
Reviews
0/100
Graphic
40/100
Other
0/100
rating
App Rating
3.5
rating
Votes
1.65M
rating
App Age
10y 4m
rating
Last Update
Dec 04, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
4.7M
494.6M
-99%
Rating
3.36
4.16
-19%
Number of Ratings (Voted)
922.2K
498.6M
-100%
App Age
10y 4m
9y 4m
+11%
In-app Purchases Price
$0
$95
Update Frequency
49d
187d
-74%
Title Length
14
25
-44%
Short Description Length
69
66
+5%
Description Length
1 070
2 635
-59%
Number of Screenshots
2049
1023
+100 %
Has Video?
No
0% has videos
Size
0MB
0MB

Category Ranking in United States

All
New
Trending Up
Trending Down
Top Dec 07, 2025 Dec 14, 2025
47
48
Top Dec 07, 2025 Dec 14, 2025
No results were found!
Top Dec 07, 2025 Dec 14, 2025
No results were found!
Top Dec 07, 2025 Dec 14, 2025
47
48

Downloads

Downloads Graph
Downloads icon
Total
4.7M
Last month icon
Last month
48.1K

Text ASO

Title (
Characters: 14 of 50
)
Securus Mobile
Short Description (
Characters: 69 of 80
)
Manage and Fund Calling Accounts and Schedule and Join Video Sessions
Description (
Characters: 1070 of 4000
)
From the leader in corrections technology, Securus Mobile allows you to stay in touch, no matter the distance. With our industry-best application, you can connect with your incarcerated loved one, as well as send money for purchases like media and communications… all in just a few clicks, right from your phone or tablet. Securus Mobile gives you the power to take video calls from your loved one, send and receive digital messages in real time, as well as manage your Securus account (with personal options like adding contacts, enabling notifications, balance alerts and autopay) in one convenient spot! Please note : Services vary by location – please visit securustech.net for additional information, frequently asked questions and additional ways to support your loved one. From intake through release, Securus is always here to help. The Securus Mobile App Offers: • Prepaid Calling • Video Calling • Digital Messaging • Photo, Video and eCard Sharing • Securus Debit Incarcerated Account Deposits • International Funding and Connections • …and so much more.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
3.5
1 647 607 voters

Some Latest Reviews

J H
07 Dec, 2025
1
The worst platform, ever. I hope someone builds something newer and easier to use, because that would not be hard and an easy way to eat Securus' lunch.
Just ForSomeone
06 Dec, 2025
1
For the past year I have been unable to add money to the phone via the app. I've been typing in my number manually everyday for months. I've reported the bug and nothing has been fixed, now my friend has the same issue. As of recently I haven't even been able to purchase stamps and I can't add anyone already on my list to send messages to. For a multi million $ platform I'd assume the app would friggen work.
Andrea Peyton
06 Dec, 2025
1
It's saying it's not compatible with my phone NOTE 9 anymore since it's saying I have to update it, but it won't allow an update because it's not compatible anymore! can this please be fixed.
Chris
05 Dec, 2025
1
AVOID AT ALL COSTS. Unable to make a simple call to an inmate and he unable to see my messages. Paid to open an account and sent a message until to see the remainder of my account balance disappeared. These developers should feel ashamed. Oh and the chat bot is 101% useless. It just repeats with no real answer.
Jacqueline Valdez
04 Dec, 2025
1
this app sucks and still can't use it it's always an error or currently not available
Maria Johnson
03 Dec, 2025
1
Simply trying to set up the secures tech tablet for my son.That's incarcerated
Cindy Jones
03 Dec, 2025
1
it was a good app until now. I can't use it with my phone. they changed it and now I can't get in contact with my friend because it won't work on my Android phone.
Frank Coppola
03 Dec, 2025
2
Requested many calls and nothing happens. No answers to my requests. why does this have to be so difficult??
Dameon Fitch
03 Dec, 2025
1
very poor, calls drop while talking and a lot of times cannot keep contact bc the calls don't let you press 1 to accept. it's causes problems in relationships and concerned legal matters.

Other

Additional Information
Rating:
3.52
Voted: 1.65M
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Communication
Size: -
Installs: 4.71M
App Age: 10 years 4 months
Release Date: Aug 13, 2015
Last Update: Dec 04, 2025
Version: 4.6.0 (build 2)
Version history
4.6.0 (build 2)
Dec 04, 2025
Improvements and minor bug fixes.
4.5.0 (build 13)
Nov 12, 2025
User improvements and minor big fixes

More by Securus Technologies, LLC

Version history