My TELUS

🇺🇸 United States
TELUS  | 
18
ASO score
Text
21/100
Reviews
0/100
Graphic
40/100
Other
0/100
rating
App Rating
4.1
rating
Votes
5.38M
rating
App Age
7y 11m
rating
Last Update
Dec 15, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
11.3M
479.9M
-98%
Rating
4.09
4.48
-9%
Number of Ratings (Voted)
3.8M
234.8M
-98%
App Age
7y 11m
6y 11m
+14%
In-app Purchases Price
$0
$85
Update Frequency
35d
196d
-82%
Title Length
8
25
-68%
Short Description Length
30
71
-58%
Description Length
1 255
3 134
-60%
Number of Screenshots
613
1287
-52 %
Has Video?
No
0% has videos
Size
0MB
0MB

Category Ranking in United States

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Downloads

Downloads Graph
Downloads icon
Total
11.2M
Last month icon
Last month
119.3K

Text ASO

Title (
Characters: 8 of 50
)
My TELUS
Short Description (
Characters: 30 of 80
)
Manage your services in a snap
Description (
Characters: 1255 of 4000
)
With the My TELUS app, view and pay your bills easily and securely, enable data limit notifications and manage your services anytime, anywhere - so that you can get back to what’s important to you. Plus, enjoy the added security of logging in with 2-step verification, and facial or fingerprint recognition. Have a question? Get support with our TELUS Assist chatbot 24/7, even while you’re on the go. Easily access your account to: Pay by credit card (Visa, Mastercard), through your bank or set up pre-authorized payments Check account balances Update your profile Learn about special offers and rewards Mobility customers can: Monitor monthly data, text and voice usage Download and view past bills Set data limits and turn overage protection on or off Customize add-ons, such as Easy Roam, international texting, data top-ups or Fast Pass Home Services customers can: Upgrade internet plan Monitor data usage Easily manage Pik TV and Optik TV channels, theme packs and premium selections Manage Wi-Fi Enjoying My TELUS? Please take a few minutes to rate us and tell us what you think. Please note: My TELUS requires Android 5.0 and up. Select small business accounts are supported, but Corporate and Enterprise accounts are not yet eligible.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.1
5 380 799 voters

Some Latest Reviews

Brian Yang
21 Dec, 2025
1
Account set up doesn't work. As a new customer you're prompted to go through the account setup tasks but the issue is the steps and app they want you to use and go through don't work and gives errors. customer support is no help. ie, 2 factor authentication gives error code -10 when you try to set it up. setting up bank account. Just keeps refreshing the page when you try to enter in the details manually forcing you to use 3rd party application, plaid. overall terrible experience and app
Tyson Kay
21 Dec, 2025
1
I do not want this app. I should have the option to uninstall it!!!
Dan Wright
20 Dec, 2025
1
absolutely terrible company, they say im late on payments when i paid on time, and they also say i missed payments when i don't even have telus as a company anymore
Sajeev Wagle
20 Dec, 2025
1
App worked when i activated Telus number. Now, cant login. Cant reset the password nor change the email.
Karen Riva
20 Dec, 2025
1
Telus is the biggest rip off. The customer service is non existent, their web app is always down or not functioning. Don't sign up with Telus. You will be sorry. No wonder their stock is tanking
Craig
20 Dec, 2025
1
Why can't you be normal. Just show me my bills and let me pay them.
Richard Peterson
19 Dec, 2025
1
Dec. 18, 2025. Telus is at it again. Now before using an app to allow you to view your bills and services you must agree to a very lengthy legal Terms of Service agreement. Read it carefully people. They want access to your data and location.
Skye Burke
19 Dec, 2025
1
Telus will never fix their apps, time to find a new provider
Jason
19 Dec, 2025
1
If I rate this app will it stop nagging me to rate it? Nope...even after I rate it I still get the notification asking me to do so... also I attempt to download monthly bills and get fail messages for no reason. typical Telus experience if you ask me.

Other

Additional Information
Rating:
4.11
Voted: 5.38M
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Productivity
Size: -
Installs: 11.21M
App Age: 7 years 11 months
Release Date: Jan 31, 2018
Last Update: Dec 15, 2025
Version: 5.1.0
Version history
5.1.0
Dec 15, 2025
We've made a number of small improvements to ensure the app runs faster and more smoothly.
5.0.0
Nov 27, 2025
Version history