Opal Travel

🇺🇸 United States
Transport for NSW  | 
32
ASO score
Text
25/100
Reviews
60/100
Graphic
40/100
Other
0/100
rating
App Rating
4.3
rating
Votes
1.22M
rating
App Age
11y 1m
rating
Last Update
Dec 02, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
2.5M
11.9M
-79%
Rating
4.42
4.15
+7%
Number of Ratings (Voted)
1.1M
14.3M
-92%
App Age
11y 1m
8y 4m
+32%
In-app Purchases Price
$0
$41
Update Frequency
70d
132d
-47%
Title Length
11
25
-56%
Short Description Length
55
67
-18%
Description Length
1 224
2 570
-52%
Number of Screenshots
704
1074
-34 %
Has Video?
No
0% has videos
Size
0MB
0MB

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Downloads

Downloads Graph
Downloads icon
Total
2.5M
Last month icon
Last month
21.8K

Text ASO

Title (
Characters: 11 of 50
)
Opal Travel
Short Description (
Characters: 55 of 80
)
Everything you need to travel in NSW, all in one place.
Description (
Characters: 1224 of 4000
)
The Opal Travel app is the official Transport for NSW app to help you get around in NSW Australia. You can plan and save your trip, check travel activities and fares, top up Opal card and more, all in one place. Download the FREE Opal Travel app now. Key features: - Manage and top up Opal card on the go: Register your Opal card to check your balance, top up or set up auto top-up. - Track Opal and Contactless payment activities: Review your Opal and contactless payment travel history and fares. - Simple trip planning: Plan your trip via public transport, cycling, walking, or driving, set your favourite trips and locations, and check public transport fares. - Check departure times at a glance: Check public transport departure times for train, metro, bus, light rail and ferry services. - Get live trip update: Receive service update, disruption and on-the-go hop off alerts for your trip. For more info, visit https://transportnsw.info/apps/opal-travel By installing Opal Travel you acknowledge and accept the Opal Travel app Terms of Use and agree to receive those Terms of Use and any amendments electronically via the Apple App Store. You acknowledge that Transport for NSW will not send you a paper copy.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.3
1 224 763 voters

Some Latest Reviews

Mark
24 Dec, 2025
1
ZERO OPPORTUNITY FOR ANY HUMAN CONTACT NO MATTER HOW SERIOUS THE ISSUE. I was about to download the app. Reading the reviews I won't bother. Transport NSW are happy to pay someone to reply to all the problems by directing them to an online form. Transport NSW can pay someone a wage to sit and make what are sometime s patronising comments replying to legitimate issues. You are required to type you issue and a computer responds. I can't be bothered reporting fresh damage, too hard
Dilip Bhagani
23 Dec, 2025
1
I would have given zero star, unfortunately not allowed. Must have tried at least ten times to link my Senior Opal Card to my Account, but same message pops up each time "This Opal Card is already registered to another user" Have I been given somebody else's card? Frustating because can't talk to anybody at Opal.
Michael Reden
10 Dec, 2025
1
Operating about as effectively as our rail network. Save card detail but when app is reopened after a considerable time error "session expired" always displayed. Widgets also prone to showing "network error" won't refresh and need to be opened before showing data
Mark Woods
07 Dec, 2025
2
location function NEVER works unreliable for live bus stuff
Ben Stewart
06 Dec, 2025
2
Support for resolving contactless issues with Google Pay is atrocious.
Vlad M
04 Dec, 2025
4
Used to be awesome and now every time I open the app I have to re-add my opal card (not registered). I have a sneaky suspicion it's a new bug 🙃
N E X I I 2 K
25 Nov, 2025
1
by far the worst thing a government has implemented since war crimes
A Google user
25 Nov, 2025
5
convenient, although the time and fares sometimes are innacurate. Would better if multiple-trip feature is added.
Grace Thompson (Arabella)
21 Nov, 2025
1
online top-up isn't working, no matter the payment card used. It just states "We couldn't process your request" </3

Other

Additional Information
Rating:
4.29
Voted: 1.22M
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Travel & Local
Size: -
Installs: 2.5M
App Age: 11 years 1 month
Release Date: Dec 09, 2014
Last Update: Dec 02, 2025
Version: 10.5.3
Version history
10.5.3
Dec 02, 2025
- Bug fixes and performance improvements.
10.5.2
Nov 05, 2025
- Bug fixes and performance improvements.
Version history