United Utilities: Your Water

🇺🇸 United States
United Utilities PLC  | 
24
ASO score
Text
33/100
Reviews
0/100
Graphic
40/100
Other
0/100
rating
App Rating
4
rating
Votes
276.93K
rating
App Age
8y 8m
rating
Last Update
Oct 17, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
433.5K
92.4M
-100%
Rating
3.69
4.32
-15%
Number of Ratings (Voted)
136.7K
37.7M
-100%
App Age
8y 8m
8y 5m
+2%
In-app Purchases Price
$0
$81
Update Frequency
85d
137d
-38%
Title Length
28
27
+4%
Short Description Length
68
73
-7%
Description Length
2 629
3 023
-13%
Number of Screenshots
704
1518
-54 %
Has Video?
No
0% has videos
Size
0MB
0MB

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Downloads

Downloads Graph
Downloads icon
Total
433.3K
Last month icon
Last month
5.2K

Text ASO

Title (
Characters: 28 of 50
)
United Utilities: Your Water
Short Description (
Characters: 68 of 80
)
Manage your water account: Pay bills, submit meter readings and more
Description (
Characters: 2629 of 4000
)
Managing your water account has never been easier. Make payments, view and download bills, submit meter readings, get assistance with water supply issues, and more. Our app is packed with useful features to make life easier for United Utilities customers. - Keep on top of your water bill - Submit meter readings - View, download or share bills - Get assistance with water supply issues - Contact us Keep On Top Of Your Payments Make payments quickly, easily, and securely. Pay your bill anytime, anywhere, using our handy mobile app. View Your Account History View your bills and payments at a glance. Paperless customers can see when they have a new bill so you know you haven't missed anything. To make things even easier, you can filter by bill or payment, and date range, too! Download and Share Bills United Utilities are committed to ensuring customers have all the information they need at their fingertips. The app makes it easier than ever for paperless customers to view, download or share a PDF copy of their bill. Submit A Meter Reading Is your water meter in a difficult spot to access? No problem! Use the in-app camera to take a quick snap of it, and use the picture to enter the reading into the app. Is your water meter somewhere dark? No worries! Use the in-app torch to help you read the meter. These useful tools will make it easier to read your water meter and keep track of your readings and bills. Check And Report Water Supply Issues If you're experiencing a problem with your water supply, the app will help you to check for any known issues with your water, or report a problem to us anytime, anywhere. These include: - Water leaks - No water - A change in water pressure - Blocked sinks, toilets, and drains - A change in the colour, taste, or odour of water - Sewer flooding - Blocked road drains and grids Requirements You must have a United Utilities account number to register for the app.* If you are a new customer, please search online for ‘United Utilities New Customer’ to sign up for a new account. *You can still Report a problem and check Issues with your water without an account number. The United Utilities mobile app streamlines managing your water account with easy payments, bill history access, and convenient meter reading features. Download the app today to effortlessly stay on top of your water account. Follow us on social media: X: @unitedutilities Instagram: @unitedutilities Facebook: @OfficialUnitedUtilities Visit our website for more information : unitedutilities.com/app T&Cs: unitedutilities.com/app/mobile-app-terms-and-conditions}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4
276 926 voters

Some Latest Reviews

Hasan Polat
19 Dec, 2025
1
Why is there no "return money to bank" option in the app? pls update to return
Christoph Lee
05 Dec, 2025
1
awful. Will not send an activation code so useless. :(
Yvonne Haley
04 Dec, 2025
5
very good, easy to understand, no problems in years.
Carole Lucock
29 Nov, 2025
1
always putting the price up when know one can afford it when I'm struggling with stress and anxiety and high blood pressure
Darren Buck
28 Nov, 2025
1
I now need a newer phone to use this app. This is unfair.
Victoria Almond
28 Nov, 2025
5
Very accessible, easy to use & straightforward. Thank you Beth 😊
phoenix bazza
27 Nov, 2025
5
united utilities were very helpful and considerate to my family
Marie Walker
21 Nov, 2025
2
So I logged out of my account in error I need to go back in to make a payment but it's saying enter account number which I don't know because everything is on line and I do not have an old paper bill. Plan B, go to the site, reset password use email & password. I changed password successfully, but no...another knock back you need to turn your VPN that I haven't got by the way off!!! or check your email is correct.. why don't we swerve all this digital tech and pay humans to do it right
Wallium Ali
20 Nov, 2025
1
absolutely ridiculous,United utilities needs to be held to account for it's disgusting service,

Other

Additional Information
Rating:
4
Voted: 276.93K
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Business
Size: -
Installs: 433.26K
App Age: 8 years 8 months
Release Date: May 10, 2017
Last Update: Oct 17, 2025
Version: 4.2
Version history
4.2
Oct 17, 2025
Thanks for using our app. We are always looking for ways to improve your experience, and in this latest release we have enhanced application compatibility and made performance improvements.
4.1
Sep 01, 2025
Thanks for using our app. <br>We’ve made a small but important update to help keep your account secure. PINs with repeating digits (like 111111) or simple patterns (like 123456) can no longer be used. If your current PIN is easy to guess, you’ll be encouraged to update it next time you log in.
Version history