Joii Pet Care

🇺🇸 United States
Vet-AI  | 
18
ASO score
Text
25/100
Reviews
0/100
Graphic
28/100
Other
0/100
rating
App Rating
4.7
rating
Votes
327.04K
rating
App Age
6y 8m
rating
Last Update
Jan 05, 2026

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
245.5K
2.4M
-90%
Rating
4.37
4.21
+4%
Number of Ratings (Voted)
91.6K
2.5M
-96%
App Age
6y 7m
7y 8m
-13%
In-app Purchases Price
$0
$42
Update Frequency
25d
164d
-85%
Title Length
13
26
-50%
Short Description Length
23
65
-65%
Description Length
1 660
2 722
-39%
Number of Screenshots
440
1278
-66 %
Has Video?
No
0% has videos
Size
0MB
0MB

Category Ranking in United States

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Top Dec 30, 2025 Jan 06, 2026
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Top Dec 30, 2025 Jan 06, 2026
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Top Dec 30, 2025 Jan 06, 2026
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Top Dec 30, 2025 Jan 06, 2026
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Downloads

Downloads Graph
Downloads icon
Total
245.1K
Last month icon
Last month
2K

Text ASO

Title (
Characters: 13 of 50
)
Joii Pet Care
Short Description (
Characters: 23 of 80
)
24/7 vet calls + advice
Description (
Characters: 1660 of 4000
)
Accessible veterinary advice 24/7 365 ● Speedy access to veterinary advice via video consult 24/7, 365. ● Free pet symptom checker devised by world-leading experts. ● Dedicated nurse-led health clinics on dental, weight, grooming, and more. ● Specialist advice on skin problems, behaviour, arthritis, and more. ● Free puppy and kitten checks. How does it work? ● Flat fee of £28 for a standard vet consult. No extra charges for night calls. ● Upload any photos you’d like the vet to see ahead of your consultation. ● Full history taking and visual assessment via video call. ● Your vet will give you clinical advice, diagnosis and a treatment plan. ● Vet-recommended products available to have delivered to your door ● Full treatment plan saved to your app. ● Unlimited vet calls for partner insurance customers including Animal Friends Insurance, ASDA Money, Purely Pets and Waggel. About this app You’re just a few clicks away from a video consultation with a qualified vet. Forget the stress of arranging out-of-hours appointments or transporting your pet when they’re poorly. Get help from our veterinary team all from the comfort of your own home. As qualified members of the Royal College of Veterinary Surgeons, our vets will always tell you if you need to see your local practice for in-person care. Don’t just use Joii when your pet is unwell. The vets and nurses can also provide general support and advice on diet, exercise, vaccinations, training, dental, and everything in between. And it’s just £28 per vet consult. So for affordable, accessible veterinary advice whenever your pet needs care, download the app today.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.7
327 037 voters

Some Latest Reviews

Susan Roque Myers
08 Oct, 2025
5
EXCELLENT. Really appreciate having this service and Dr Lucy who called me gave me the advice and treatment plan for my 10 months old female experiencing a phantom pregnancy.
kaye barnes
24 Sep, 2025
5
Always there, always available if I have any concerns about my elderly fur babies. Thank you for just always being there 😁
T G
20 Sep, 2025
5
Great service, I've used it 3 times over the past couple of days and can honestly say the service has been amazing. Got a wait time of 35 minutes last night and the vet came online within 5. Really put my mind at rest with their advice.
C Hankin
22 Aug, 2025
1
The info given by the app is incorrect. I booked an 8.37am appointment via the app and on the morning of the appointment the app sent me a message stating my appointment has been confirmated and the vet will call me between 9.25-9.55am. The vet wasn't aware of this change so called at the originally booked time (8.37). My husband had taken the dog for a walk so we verbally rescheduled it for 9.24 then the app sent a confirmation message stating the new appointment is from 10-10.25am!?
Blackegg13
29 Jul, 2025
3
Good, but used it once and already found two issues. First, when you star chat it doesn't ask you which pet it's about, just uses pet that wqs already picked. That in turn has made me start chat about wrong pet, and second issue, one cannot close the chat, only responding vet can.
Georgina
20 Jul, 2025
5
I downloaded this app because it was a benefit and requirement of my insurance package and I am so happy and impressed with the service! Unfortunately my rescue pup has a medical emergency early into his rehoming with us and the Joii team were invaluable in supporting me to get the help needed. it's great for those moments when you don't know what to do but aren't quite sure if you should go to the vets office. Peace of mind and excellent staff!
Angharad Pieroux
13 Jul, 2025
5
fantastic app great for when you need some advice or reassurance, saves time and money not and can get pups back on track quickly
Ian Smith
06 Jul, 2025
5
Excellent service, very quick and easy, with great advice
Dale E
30 Jun, 2025
1
Unstable and infuriating. I get discount for using this app before going to a vet, but it's not worth it. I've had endless problems with the video call and never managed to get one to connect. Support refuse to help unless I initiate another call taking screenshots, wasting vets time and potentially affecting medical records for my pet. They also spam marketing notifications. I've had 2 this morning. Finally noticed the tiny text that the "push notifications" setting only refers to marketing.

Other

Additional Information
Rating:
4.72
Voted: 327.04K
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Medical
Size: -
Installs: 245.11K
App Age: 6 years 8 months
Release Date: May 22, 2019
Last Update: Jan 05, 2026
Version: 3.21.2
Version history
3.21.2
Jan 05, 2026
Thanks for being part of the Joii community! This update includes bug fixes and performance improvements. Don&#39;t forget to join us on social media: @Joiipetcare. Sending belly rubs and ear scratches your four-legged friend&#39;s way.<br>
3.21.1
Dec 15, 2025
Version history