Accor Key - hotel keys

🇺🇸 United States
ACCOR  | 
50
ASO score
Text
71/100
Reviews
0/100
Graphic
60/100
Other
0/100
rating
App Rating
2.7
rating
Votes
76
rating
App Age
8y 6m
rating
Last Update
Dec 23, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
2.71
4.66
-42%
Number of Ratings (Voted)
76
3.2M
-100%
App Age
8y 6m
7y 4m
+16%
In-app Purchases Price
$0
$66
Update Frequency
56d
27d
+106%
Title Length
22
23
-4%
Subtitle Length
29
28
+4%
Description Length
715
3 096
-77%
Number of Screenshots
351
1320
-73 %
Size
41MB
286MB
-86 %

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Ranking Keywords in United States

Keywords App Rank
Illustration
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Text ASO

Title (
Characters: 22 of 30
)
Accor Key - hotel keys
Subtitle (
Characters: 29 of 30
)
Hotel keys on your smartphone
Description (
Characters: 715 of 4000
)
Accor Key lets you open hotel doors using your smartphone. This app allows you to unlock your room door on your own mobile device and access a range of areas within participating Accor hotels: lifts, fitness centre, swimming pool and more, without having to ask for a key at reception. Accor Key is part of Accor’s commitment to stringent hygiene and safety measures in participating hotels. Use your smartphone as a key - Mobile access - Safe distancing for guests and staff - Reduces surface contact and exposure to bacteria - Ready-to-use convenience on your personal mobile device - Environmentally friendly (reduces use of plastic key cards) Download Accor Key to unlock the door to your next stays.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
2.7
76 voters

Some Latest Reviews

Goaliebaba
11 Jul, 2025
1
Worked on the first day here in Bombay — afterwards gives error message ‘key is not ready’. Horrible app 0/10
Vinvin54
20 Dec, 2024
1
Pourquoi cette application pour la clé quand on ouvre la chambre n’est pas adaptée sur une Apple Watch L’idée c’est de pu utiliser le téléphone et utiliser la montre pour ouvrir la chambre
dequinho-80
08 Dec, 2024
1
Nenhum hotel da rede informa se é compatível com a tal “Accor Key”. Uma breve busca no Google indica que houve um piloto no Íbis Styles Faria Lima deste sistema, e nada mais se acha. Creio que isso é um mico que não foi para frente. A reserva no Ibis tem 8 dígitos e o aplicativo só aceita reservas com sete (!!) dígitos. Mais indícios que esse app parou no tempo e espaço, e aqui se enterrou.
Meltdown390
27 Sep, 2024
1
It won’t let me get passed the booking number, garbage
Buckers582
24 May, 2024
5
Had no problems using this with my recent stay. While it’s obviously not as fast as a keycard it’s good to have as a backup when you don’t want to have or forget to bring keycard.
CDC879
16 May, 2024
1
La fonctionnalité devrait être incorporée dans l’app native All et non via une app annexe. De plus on ne devrait pas avoir à ouvrir l’app pour déverrouiller l’accès, cela devrait être aussi simple qu’un badge plastique. Enfin il n’est pas normal que le numéro de réservation Accor soit incompatible et que l’on doive manuellement faire une manipulation compliquée et tracassante pour réussir à utiliser son smartphone en tant que badge. Les réservations devraient être synchronisées directement avec le compte All de l’utilisateur sans manipulation supplémentaire.
Modhayan
25 Apr, 2024
1
I received an email from the hotel encouraging me to use the app. The app asks for a seven-digit booking number, and all accor app provides an eigh-digit booking number. The eight digit numbers is, of course, not valid. No further explanations to how and where yo find a seven digit number.
DK_TO
22 Apr, 2024
1
Attempted to use the app each day of my 3 day stay at the Fairmont in Montreal. Every time, an error message and red “X” appeared on screen. The app is completely non-functional and useless.
Gleb Kulikov
30 Jan, 2024
1
Where should I find the key reference for my booking?

Other

Additional Information
Rating:
2.71
Voted: 76
App Store Link:
Website: -
Email: -
Privacy Policy:
Categories: Productivity, Travel
Size: 41MB
App Age: 8 years 6 months
Release Date: Jun 16, 2017
Last Update: Dec 23, 2025
Version: 5.30.1
Version history
5.30.1
Dec 23, 2025
Bug fixes and performance improvements Enjoy your stay with Accor Key.
5.30.0
Dec 15, 2025
Bug fixes and performance improvements Enjoy your stay with Accor Key.
Version history