Barclays Video Banking

🇺🇸 United States
Barclays Services Limited  | 
16
ASO score
Text
31/100
Reviews
0/100
Graphic
6/100
Other
0/100
rating
App Rating
1.9
rating
Votes
700
rating
App Age
11y 1m
rating
Last Update
May 09, 2021

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
0
4.66
Number of Ratings (Voted)
0
3.3M
App Age
11y 1m
7y 9m
+42%
In-app Purchases Price
$0
$67
Update Frequency
1693d
28d
+5 865%
Title Length
22
23
-4%
Subtitle Length
0
28
Description Length
2 429
3 055
-20%
Number of Screenshots
16
1376
-99 %
Size
0MB
287MB

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Ranking Keywords in United States

Keywords App Rank
Illustration
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Text ASO

Title (
Characters: 22 of 30
)
Barclays Video Banking
Subtitle (
Characters: 0 of 30
)
Description (
Characters: 2429 of 4000
)
Barclays Video Call lets you have a confidential conversation with us. It’s a convenient alternative to visiting a branch to talk about your banking needs, and with a good Wi-Fi connection, it’s free to use. You can access the app from the Barclays Mobile Banking app for on-demand queries. Alternatively, if you have a Relationship Manager, you can make an appointment with them. They’ll then send you an invitation email confirming the date and time of your review with details on how to access it. How to register and access Barclays Video Call • Barclays Video Call uses a separate app – if you don’t already have it, you’ll need to install it • You can start your call from the Barclays Mobile Banking app (to talk about your personal banking) or barclays.co.uk/contact-us (to talk about a mortgage) • If you would like to discuss your accounts, you will need to identify yourself once connected • If you’ve received an invite to a call from us, please click the link in the email to start * To keep your money safe, Barclays Video Call won’t operate on a rooted or jailbroken phone* Benefits Personal banking • Barclays Video Call allows you to speak to us face to face from the comfort of your home • We’re available seven days a week so you can discuss your banking needs when you choose • We’ll be able to discuss your accounts and complete servicing requests Mortgages • Barclays Video Call allows you to speak to a mortgage specialist face to face from the comfort of your home or office • You’ll be able to talk to us about a new or existing mortgage Appointments and invites • If you have a Relationship Manager, you’ll be able to use the app for pre-arranged appointments to discuss your account reviews and banking needs • Being face to face with your Relationship Manager helps make longer complex conversations easier to understand and makes sure they can fully meet you and your family’s banking needs • Appointments can be made at whatever time suits you, and as long as you have a good Wi-Fi connection, you can be wherever is most convenient for you Other information • We recommend you use Wi-Fi to avoid data costs from your mobile provider • Make sure you’re somewhere private where you won’t be overheard Barclays Video Call is free, but network charges might apply if you’re not connected to Wi-Fi. All intellectual property rights in the software and the service belong to us or our licensors.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
1.9
700 voters

Some Latest Reviews

Jplocksmiths
20 Oct, 2021
1
If this is that app that Barclays is pinning on using instead of re opening branches I’m switching accounts now! 1 month trying to open a child’s bank account is a joke. Premier banking my a**e
JenRo1717
10 Apr, 2021
1
Joined the queue at 24, waited 45 min and once it was my turn the call the screen went black and then the app closed! Went back into the video call back at 24. Waste of time
Bith39
08 Apr, 2021
1
The first time I used the App I waited patiently for about 40 minutes, slowly getting from 42nd in the queue until it was my turn. As soon as the call connected, I had a quick view of someone at the other end and then the call disconnected. A very polite message then popped up saying ‘Thank you for using the Barclays Video App’. A complete waste of time!!
Jemjams
06 Apr, 2021
5
Waited 5 mins to get connected and opened sons bank account in less than half an hour. Would definitely use again. Thank you!
rachd33
22 Mar, 2021
1
I downloaded the video app so I could try and open an account for my son (already have the Barclays app) and the video app says I have to start it from the mobile app and there is no option to do a video call in the contact section despite it being over 48 hrs since I downloaded it
Maffoobailey
21 Mar, 2021
1
I have been trying to open an account for my daughter for a few months now. The only way I can do this is through the video app. It constantly crashes, I have uninstalled and reinstalled several times and still doesn’t work. I have called Barclays about it but they refuse to acknowledge a problem and say this is the only way to open accounts. Not sure what to do🤷‍♂️ The app has crashed 6 times today alone. Truly appalling for one of the biggest banks in the UK.
Shabba7389
12 Mar, 2021
5
Excellent and convenient service. Rang this morning and got straight through. Opened a child’s savings account within 30 minutes. Saves time going into a branch and doing it in comfort of own home. Amazing how technology works nowadays!
Kat0bird
08 Mar, 2021
5
We have just opened up a youth bank account for my daughter. Very quick queuing system. Excellent customer service and easy process facilitated by Paul Henry our video call advisor. So a massive thank you to him
Lilpunkbean
05 Mar, 2021
1
Waiting for over an hour, first in the queue but it didn’t connect!

Other

Additional Information
😢 Deleted from App Store
Rating:
1.9
Voted: 700
App Store Link:
Website: -
Email: -
Privacy Policy: -
Categories: Productivity
Size: -
App Age: 11 years 1 month
Release Date: Nov 27, 2014
Last Update: May 09, 2021
Version: 1.7.10
Version history
1.7.10
May 09, 2021
Thank you for playing Stick Cricket Live. We are continuously working to improve the game. Please use the in-app feedback to provide ideas, report bugs and make feature requests - we're listening! This update includes bug fixes and enhancements.
1.3.7
Mar 04, 2021
You can now connect your Apple Sign-In to Clearview Social! Available on iOS 13+
Version history