Care.com: Hire Caregivers

🇺🇸 United States
Care.com, Inc.  | 
67
ASO score
Text
84/100
Reviews
50/100
Graphic
60/100
Other
0/100
rating
App Rating
4.2
rating
Votes
30.75K
rating
App Age
16y 3m
rating
Last Update
Dec 18, 2025
rating
iAP
$24.99 - 209.99

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.24
4.45
-5%
Number of Ratings (Voted)
30.8K
519.4K
-94%
App Age
16y 2m
8y 9m
+86%
In-app Purchases Price
$117
$134
-12 %
Update Frequency
12d
42d
-72%
Title Length
25
24
+4%
Subtitle Length
29
25
+16%
Description Length
1 307
2 545
-49%
Number of Screenshots
190
1112
-83 %
Size
413MB
277MB
+49 %

Category Ranking in United States

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Top Dec 23, 2025 Dec 30, 2025
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Top Dec 23, 2025 Dec 30, 2025
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Top Dec 23, 2025 Dec 30, 2025
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Ranking Keywords in United States

Keywords App Rank
Illustration
Analyze this and other apps using Asolytics tools

Text ASO

Title (
Characters: 25 of 30
)
Care.com: Hire Caregivers
Subtitle (
Characters: 29 of 30
)
For kids, adults, pets, homes
Description (
Characters: 1307 of 4000
)
Join over 29 million families who've turned to Care.com. Find care for kids, seniors, pets, and your home. Browse profiles, compare rates, and rest a little easier knowing your village is always in your pocket—no matter what life throws your way. CARE FOR THE WHOLE FAMILY—IN AND OUTSIDE YOUR HOME • Find quality, experienced caregivers for in-home child care, adult and senior care, pet care, and housekeeping • Explore care options outside your home, including daycares, senior living communities, and kids’ activities and camps SEARCH AND FIND YOUR CAREGIVER MATCH • Find caregivers for full-time, part-time, or occasional help • Post a job and have caregivers apply to you, or browse profiles to find your perfect match • Easily compare caregivers by experience, skills, hourly rate, ratings, and more SAFETY IS AT THE HEART OF OUR COMMUNITY • Every individual caregiver on our platform starts with a required background check • We use leading technology to continually monitor our platform • Safety Hotline available 24/7 to respond to your questions and concerns • Access safety tools and resources to help you make safer hiring decisions Review our privacy policy at:  https://www.care.com/about/privacy-policy/ Review terms of use at: http://www.care.com/terms-or-use-p1012.html }
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.2
30 750 voters

Some Latest Reviews

Not great 7
10 Dec, 2025
2
Most recent update shows beta.. when you open app it says you need to update.. App Store says it’s updated.. continuous loop.. not great
AnnoyedMomTX
10 Dec, 2025
1
Regular Care App worked pretty well & appreciate the service immensely! Only issue I have is with the background check visibility…if you purchase an extended check, there is no mechanism to track its status except to call/chat with someone from Care. You can’t even see to be sure your candidates have submitted all the info needed. The reason for 1 star: I woke to having a Beta UAT version this morning that I cannot log into when I had the regular app working fine last night. Am in the midst of my first nanny search before the holidays…this is stress I didn’t need. What gives?!!
sanababeets
10 Dec, 2025
2
12/10/10 I updated the app and now it says it’s a Beta app and when I try to log in it says I need a vpn to log in. Unauthorized access. I paid for a premium membership and can’t get in the app anymore. FIX IT!!!
Jessica EP
10 Dec, 2025
1
Can’t log in. It says I need a VPN connection to access and why is does the app logo have “beta” in it when it has been out a long time? Please fix.
BeLoved318
09 Dec, 2025
3
Your app is ok but the clients don’t delete their information when they have hired someone, so we’re seeing the same clients with 40 or more applicants.
LeninMan1917
09 Dec, 2025
1
The cancel button doesn’t work. They operate like a gym. Would never use them again.
Kapow12
09 Dec, 2025
1
No refund policy on an autorenewal that I never got an email for reminding me… I hadn’t used the service for a year after signing up (which they could see on their end) and refused to refund me the almost $200. It’s a sneaky way to take people’s money and it’s wrong. We are humans with busy lives and deserve a grace period for a refund—even as I contacted them within the week of the renewal. They refused. I’m done using them and with issues in the past with their messaging platform—I will stick to Facebook local to me Sitter groups. Free. I would rather pay extra with another service for the background checks etc then deal with these crooks again. No refund policies are just stealing.
vickM4sv
03 Dec, 2025
2
Got charged for a quarterly sub again. App won’t allow me to cancel the subscription. It will crash and quit. Reinstalled the app also didn’t work. And they went ahead and charged the a/c. I didn’t realize how bad care.com has gone. - couldn’t cancel subscription on the app last week - asked for a call back and never worked Customers can no way get what they need.
Technological nightmare
02 Dec, 2025
2
I managed to find a great nanny on there once (yay) but the whole rest of the experience was and continues to be a nightmare. I previously had a caregiver account and because of that I’m at a complete standstill with making an account to hire a caregiver. I got locked out and am just going in endless loops trying to get in and at least cancel my subscription. Also, as someone looking for a caregiver again, I can’t post a job because any job title I type in causes an error. Honestly nothing but headaches if you ever used one side of the app and now are trying to use the other. The whole two different apps idea is not a winner…wish they would fix this.

Other

Additional Information
Rating:
4.2
Voted: 30.75K
App Store Link:
Website: -
Email: -
Privacy Policy:
Categories: Lifestyle, Utilities
Size: 413MB
iAP: 24.99 - 209.99 $
App Age: 16 years 3 months
Release Date: Oct 10, 2009
Last Update: Dec 18, 2025
Version: 22.27.1
Version history
22.27.1
Dec 18, 2025
The world is moving fast, and families are juggling more than ever. So we made some changes: a new look, a better experience, and a deeper commitment to showing up for you—no matter what life throws your way. This app release includes our new look and feel, enhanced search, and better messaging to make it easier than ever to find the care you need.
22.27
Dec 18, 2025
The world is moving fast, and families are juggling more than ever. So we made some changes: a new look, a better experience, and a deeper commitment to showing up for you—no matter what life throws your way. This app release includes our new look and feel, enhanced search, and better messaging to make it easier than ever to find the care you need.
Version history