My Spectrum

🇺🇸 United States
Charter Communications Operating, LLC  | 
38
ASO score
Text
13/100
Reviews
85/100
Graphic
60/100
Other
0/100
rating
App Rating
4.7
rating
Votes
3.12M
rating
App Age
11y
rating
Last Update
Dec 10, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.75
4.68
+2%
Number of Ratings (Voted)
3.1M
3.2M
-3%
App Age
10y 12m
7y 8m
+43%
In-app Purchases Price
$0
$67
Update Frequency
15d
28d
-47%
Title Length
11
23
-52%
Subtitle Length
0
28
Description Length
2 140
3 048
-30%
Number of Screenshots
1560
1339
+17 %
Size
229MB
276MB
-17 %

Category Ranking in United States

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New
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Top Dec 05, 2025 Dec 12, 2025
No results were found!
Top Dec 05, 2025 Dec 12, 2025
No results were found!

Ranking Keywords in United States

Keywords App Rank
Illustration
Analyze this and other apps using Asolytics tools

Text ASO

Title (
Characters: 11 of 30
)
My Spectrum
Subtitle (
Characters: 0 of 30
)
Description (
Characters: 2140 of 4000
)
One app – all your services! We’ve made it even easier for residential customers to sign in and manage your Spectrum account with My Spectrum App. Pay Your Spectrum Bill • Pay your bill for Spectrum Mobile, Internet, TV and Home Phone. • Enroll in Auto Pay: Never miss a billing due date. • Schedule one-time payments: Control how and when your Spectrum payment is sent. • Sign-up for paperless billing. • Find statements: Review previous billing statements and service history. Do You Speak Spanish? • Toggle your language preferences from English to Spanish right in the app. Manage Mobile Services • Check your Spectrum Mobile data usage and manage your plans. • Add and activate your new Mobile line. Stay Informed • Get billing, equipment, activation and outage notifications right on the home screen. • Upgrade to Advanced WiFi and receive our best-in-class Security Suite. • Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test. • Find your nearest Spectrum Store. • Connect to Spectrum WiFi access points nationwide. Explore TV and Streaming Services • View your streaming apps and TV channel lineup included in your plan. • Conveniently manage your streaming subscriptions in one place. • Create the perfect channel lineup and customize your streaming experience with premium channel add-ons. Simplified Support • Self-install your modem, router and other devices without making an appointment. • Chat with us in app, including live Spectrum customer service. • Track your technician in the app. • Quickly search and find answers with our newly designed support section. Tell Us What You Think • Share feedback about your app experience – we read every comment. • We love suggestions about the My Spectrum App – we use customer feedback when we plan our updates. Discover Our Other Apps • Spectrum TV: Stream movie and TV favorites right from your phone. • Spectrum Sports: Never miss a game when you’re on the go. • Spectrum News: Local news, weather, events and more. • Spectrum Enterprise: For when your office means business. }
Read more

Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.7
3 122 854 voters

Some Latest Reviews

Mbadra37
03 Dec, 2025
1
I’ve been with Spectrum for years now… definitely looking into changing. Over $120/month for JUST Internet… Bill goes up constantly, and the service cuts out constantly. They told me they were installing some “direct line” type cable about 5 years ago when I added them. 3 years ago when my modem burned out they came out to service it and I was told they don’t even offers service close to what I was told. My internet is currently out now… I got on this to see if the app has an update (which it does not) because it’s not working either.
Ashball42
03 Dec, 2025
5
Very respectable and fast my dog wouldn’t leave him alone and he was ok great service
Nejepa
03 Dec, 2025
3
It's funny how there are so many positive reviews. It sounds like employees get a bonus for it. The reviews are similarly short too. I think they have folks write reviews so they look good.
Wraleighkat
03 Dec, 2025
1
I’ve observed after app update my Call Guard Spam filter settings are reset. This causes spam calls to come through on my home phone. I expect my specified setting to be retained when updating the app. Stop resetting!
Azulita65
03 Dec, 2025
1
La calidad del internet al año se pone muy lenta horrible
Dravenrulz
03 Dec, 2025
2
It’s nice I can pay my bill easily that’s why I had two stars but then you start really using the app and you click the contact us button AND IT DOES NOTHING, every button I click except the payment buttons don’t work
ISSUENEEDSFIX
03 Dec, 2025
1
The app itself is somewhat decent but the chat support is useless. Irritating and annoying. Genuinely a terrible experience.
DrumKing13
03 Dec, 2025
1
You have to signed out MULTIPLE TIMES to actually sign out
ticked iff
03 Dec, 2025
2
While trying to watch, the program would stall out. After waiting 15 minutes went back out to resume watching. Didn’t resume, went back and started program again. This happened at least 3 times, got frustrated and went to Netflix.

Other

Additional Information
Rating:
4.72
Voted: 3.12M
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Productivity, Utilities
Size: 229MB
App Age: 11 years
Release Date: Dec 17, 2014
Last Update: Dec 10, 2025
Version: 13.24.0
Version history
13.24.0
Dec 10, 2025
Hemos hecho actualizaciones menores y corregido algunos detalles técnicos para brindarte una experiencia aún mejor con My Spectrum App. Si necesitas cualquier tipo de ayuda, contáctanos en https://community.spectrum.net/discussions y selecciona "Ask a Question".
13.23.2
Dec 02, 2025
We’ve completed some bug fixes to make your My Spectrum App experience even better. If you need any assistance, please sign in at Community.Spectrum.net/discussions and select "Ask a Question".
Version history