Citylink Kuwait

🇺🇸 United States
CITY GROUP CO. K S C  | 
32
ASO score
Text
15/100
Reviews
50/100
Graphic
60/100
Other
0/100
rating
App Rating
4.1
rating
Votes
2.89K
rating
App Age
2y 5m
rating
Last Update
Dec 03, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.13
4.55
-9%
Number of Ratings (Voted)
2.9K
227.4K
-99%
App Age
2y 5m
8y 7m
-72%
In-app Purchases Price
$0
$42
Update Frequency
67d
71d
-6%
Title Length
15
24
-38%
Subtitle Length
0
27
Description Length
1 836
2 540
-28%
Number of Screenshots
936
1527
-39 %
Size
113MB
146MB
-22 %

Category Ranking in United States

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Ranking Keywords in United States

Keywords App Rank
Illustration
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Text ASO

Title (
Characters: 15 of 30
)
Citylink Kuwait
Subtitle (
Characters: 0 of 30
)
Description (
Characters: 1836 of 4000
)
Introducing CityLink Kuwait, powered by an advanced German platform! Experience Kuwait's first premium and affordable transportation service that caters to your quick transportation needs. Created by City Group Co. KSCP, this service aims to provide a better, sustainable, and efficient mode of transportation, benchmarked to global public transport standards. With our app, you can enjoy a quick, efficient, and affordable way to travel across Kuwait's major areas. Our German-powered DRT platform ensures an optimal demand-responsive experience, allowing you to easily set your pickup and drop-off locations from the app. The nearest bus-stop will be designated for your convenience, and you can track the live location of your shuttle throughout the journey. Payments can be made digitally, and passes for frequent travel are available for added convenience. Plan your day with ease by scheduling future pickups through the app, and rest assured knowing that our technology-driven solution is backed by excellent customer support. Our physical buses are seamlessly integrated with the digital app, providing a personalized and hassle-free travel experience. With the CityLink Shuttle app, you can conveniently book rides, track bus locations, and monitor drop-off times and routes. Each trip is carefully managed through the app, ensuring you always have a reserved seat and a premium ride experience. Our customer care team is readily available during bus travel times to assist you with any concerns or inquiries. Take your traveling experience to the next level and explore the enhanced features of CityLink Kuwait. Download the app now and join us as we revolutionize transportation in Kuwait. Welcome to a new era of convenience and efficiency. #CityLinkKuwait #GermanTechnology #PremiumTransportation #EfficientTravel}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.1
2 894 voters

Some Latest Reviews

Eman Khedr
24 Nov, 2025
1
Really bad waiting time .. pick up time keeps delaying .. 3 times in one trip !!!! Requested a trip at 5pm pick up time was 5:33pm .. then delayed to 5:56pm .. then delayed to 6:09pm .. then again delayed to 6:23pm !!! Now its 6:25pm and the driver hasn’t arrived yet and his location is in Jabriya while i’m being picked up from al hamra business tower in sharq So unprofessional and no care whatsoever about people’s time
Kuwait ssss
17 Nov, 2025
2
It clean and good cars but they are always late ,expensive-sometimes-and customer service are not collaborators I hope they can fix the issues soon
Frrequent customer
05 Nov, 2025
1
The driver is at my building and this app books a driver that is 1000km away from me i tried many times -10/10
Faleel1987
23 Oct, 2025
1
Very long waits every time and always it’s taking long route then the short route Every time it’s showing different time I book it’s showed me 15 min and after 15 mint wait it’s showing another 17 minutes. If pickup soon mean it will take another 10-12 min minimum
Berybadapp
18 Oct, 2025
1
Fraud way to get customer.. and ends up delaying.. dont be too greedy. Whoever is in the backend people. Stop being greedy. Dont accept bookings if you cant do the service enough.. you just accept and will delayed like hell.. so greedy app no advisable
1118031635
17 Oct, 2025
1
سياستهم سئ جدا جدا بشكل ماتتخيلونه ومافي تقدير إذا معاك عائلة ويتئخر في الوصول يليك
Bloomyabb
15 Oct, 2025
1
They have this fixed plan which sound really good rather than taxi every single day fromKuwait tower to my home. I used this app when i was working in Kuwait city Jaber Ahmed st. Back them i am not using the fixed plan, just per ride and it was easy to book. I used to book from 12mn onwards back then and it was easy. Now that i got the fixed plan, on app it always says “FULLY BOOKED”. If you cannot accommodate customer then you have you have to remove this fixed plan. Its useless. From 10:45pm until 12:30am i am trying to book and still stated fully booked! Been calling the customer service number provided NO ONE IS ANSWERING.
Hahamakjsvscahsjsjsns
14 Oct, 2025
1
Very very bad service drivers always late no exact estimated time driver cancel your ride after 50 min from booking ride without calling without anything customer service have lack of knowledge about their company and about talking to their clients drivers are not hygienic they are disrespectful most of cars have bad very very unprofessional company
H@m@d@y
29 Sep, 2025
1
I will give you the worst rating and I will tell all my friends not to use City Link because of the bad driver Mukesh 92/7900 because of his stupid behavior and he could not reach my location and he cancelled the ride by himself after I waited for him for almost an hour

Other

Additional Information
Rating:
4.11
Voted: 2.89K
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Navigation
Size: 113MB
App Age: 2 years 5 months
Release Date: Jul 03, 2023
Last Update: Dec 03, 2025
Version: 1.2.0
Version history
1.2.0
Dec 03, 2025
General bug fixes and performance enhancements
1.1.9
Sep 30, 2025
Arabic language support General bug fixes and performance enhancements UI/UX improvement
Version history