SmartCare by Cigna

🇺🇸 United States
Connecticut General Life Insurance Company  | 
35
ASO score
Text
20/100
Reviews
50/100
Graphic
60/100
Other
0/100
rating
App Rating
3.4
rating
Votes
860
rating
App Age
8y 9m
rating
Last Update
Dec 18, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
3.34
4.68
-29%
Number of Ratings (Voted)
854
859.1K
-100%
App Age
8y 8m
9y 7m
-9%
In-app Purchases Price
$0
$49
Update Frequency
48d
20d
+141%
Title Length
18
26
-31%
Subtitle Length
0
28
Description Length
1 638
3 212
-49%
Number of Screenshots
1092
1545
-29 %
Size
82MB
358MB
-77 %

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Ranking Keywords in United States

Keywords App Rank
Illustration
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Text ASO

Title (
Characters: 18 of 30
)
SmartCare by Cigna
Subtitle (
Characters: 0 of 30
)
Description (
Characters: 1638 of 4000
)
SmartCare by Cigna – A New & Improved Experience SmartCare by the Cigna Mobile App is designed exclusively for Cigna Insurance Middle East customers covered under SmartCare by Cigna plans. With an all-new user experience and enhanced features, managing your health benefits has never been easier. Seamless Registration & Login: Register quickly using your Emirates ID or Neuron ID. For added convenience, SmartCare now supports a simplified login via UAE Pass, making access faster and more secure. Your All-in-One Health Hub: SmartCare App allows you to manage your care on your terms. Whether it is looking for a doctor, tracking your claims, or accessing exclusive healthcare offers, everything is now a tap away. What’s New in SmartCare? − Revamped User Experience – A fresh, intuitive interface for effortless navigation − Simplified Login with UAE Pass – Secure and hassle-free access − Enhanced App Performance – Faster, smoother, and more responsive − Access Table of Benefits – View and understand your coverage details easily − Download Healthcare ID Cards to Your Wallet – Keep your insurance details handy − Recently Visited Providers – Quickly find and revisit your preferred doctors − Claims Tracking – Submit and monitor claims in real-time − Profile Management – Update your details and communication preferences − Exclusive Promotions & Offers – Get access to special health packages from various healthcare providers − Telehealth Services via TruDoc – Consult doctors anytime, anywhere through from the comfort of your home or office Download SmartCare now and take control of your health with ease! }
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
3.4
860 voters

Some Latest Reviews

abhi_1977
15 Dec, 2025
5
I have been using SmartCare app for a while and must admit that the new version is a huge improvement. Everything feels much faster and the overall experience is so much better. Great job in making the app more friendly.
adorbus
14 Jul, 2025
1
The app could be better. First look; font size way too small, no option to resize it. No option in settings to use face ID and or UAE Pass others have it and very useful. Furthermore, E-card image is not sharp. A PDF or high-res version could do nicely. Keyboard pops-up way up and covers most text entey fields. Please update app to be more user friendly. UI&UEX team could do better. Otherwise a good app.
QUAD-ratic
09 Apr, 2025
1
Adding bank details it doesn’t show any ccys so won’t let you save. And it won’t let you paste IBAN and bank account details in so you have to enter them manually every time Then asking the assistant for helps it has no options to investigate this …. Clicking on the button for email / WhatsApp / phone contact - none of them work. It’s almost like they are deliberately making it difficult for you to submit a claim for refund … how bizarre ! Very poor experience
aanfuso
11 Feb, 2025
2
Multiple features don’t work at all. The loving never send the sms…
metalsuhas
07 Jan, 2025
1
Very cumbersome to use. I had to spend 90 minutes to submit a claim without success. Ultimately I was asked to submit through email and the helpline person failed to mention that i have to send another form including the bank account details. Very bad claim submission system… very dissatisfied.
Geoscientist123
06 Jan, 2025
1
Always need the OTP login which is a different and abortive way to login the app. Must have face id or some easy method to login.
saeednaushad
21 Dec, 2024
1
Customer care very slow, it is almost 7 minutes hearing your call is important us. Still no answer
It’s of no use
21 Nov, 2024
1
New updated app got too many checks but after fulfilling all, the responses from the team are very poor. Also recently we noticed that your team is rejecting all requests giving unnecessary reasons though documents are well submitted. To get documents checked team needs 10 days but after rejecting we are given either 2 day or sometime no time to respond
Sarmad60
18 Nov, 2024
1
registered member of cigna, the sign up doesnt work!

Other

Additional Information
Rating:
3.44
Voted: 860
App Store Link:
Website: -
Email: -
Privacy Policy:
Categories: Health & Fitness, Medical
Size: 81MB
App Age: 8 years 9 months
Release Date: Apr 22, 2017
Last Update: Dec 18, 2025
Version: 2.0.6
Version history
2.0.6
Dec 18, 2025
Minor enhancements and bug fixes
2.0.5
Oct 27, 2025
Minor enhancements and bug fixes
Version history