Converge Xperience

🇺🇸 United States
CONVERGE INFORMATION AND COMMUNICATIONS TECHNOLOGY SOLUTIONS, INC  | 
9
ASO score
Text
19/100
Reviews
0/100
Graphic
0/100
Other
0/100
rating
App Rating
2.2
rating
Votes
1.38K
rating
App Age
8y 9m
rating
Last Update
Jul 02, 2021

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
0
4.44
Number of Ratings (Voted)
0
467.7K
App Age
8y 9m
6y 3m
+38%
In-app Purchases Price
$0
$37
Update Frequency
1628d
46d
+3 451%
Title Length
18
25
-28%
Subtitle Length
0
27
Description Length
1 392
2 559
-46%
Number of Screenshots
0
1015
Size
0MB
165MB

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Ranking Keywords in United States

Keywords App Rank
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Text ASO

Title (
Characters: 18 of 30
)
Converge Xperience
Subtitle (
Characters: 0 of 30
)
Description (
Characters: 1392 of 4000
)
Converge Xperience is the official Aftersales Self-Service Mobile Application of Converge ICT Solutions, Inc. Providing solutions to three major concerns: “I want to pay”, “I have a problem” and “I want to change something”. 1. I want to Pay - You can now have a copy of your bill and make a payment! a. View my Bill: See the summary of the amount to pay, series of your Statement of Accounts that you can download or view via app. You can now see all the bill details in just one page such as plan name, payment due date, previous balance, current bill charges, total amount due, billing period, view bill (SOA, billing history and payment history). b. PayNow: You can now pay your bills in this app! Paybill will send email and SMS notification of the payment done. 2. I have a problem - Aftersales Self service facilities a. Technical Support - You can submit a form with auto-creation of ticket feature for all technical concerns like LOS Red Alarm, No Connection, Intermittent and Slow Concern, Modem Related and other concerns. b. Non Technical Support - You can submit a form with auto-creation of ticket feature for all non-technical concerns like billing and payment related, sales and new application, upgrade, site transfer, reconnection and other concerns. c. Knowledge Base - a series of answers to your frequently asked questions that will help to solve your concerns. }
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
2.2
1 380 voters

Some Latest Reviews

drdavidrobert
16 Nov, 2021
1
App stopped working since the last update. Does not anymore show the latest details of the account.
Joe Bautista 1981
15 Nov, 2021
1
I was able to my bill ever since I started my subscription with Converge. Come September and October 2021, whenever I try to click on “Pay Now”,
whytakeforever
15 Nov, 2021
1
Says email is already registered, wrong password, and the forget password function just asks you to restart the app.
Meh Service
10 May, 2021
1
How am I able to pay my bills if I cant see the SOA. Cant even see the temperature and other details. IT CAN IMPROVE SO PLEASE TRY TO FIX THIS APP.
irangel26
05 May, 2021
2
I have never been able to view bill. THis is the main reason why I downloaded this app. So that it will be easier to keep track of the bill. No info on the number of devices/ temperature/ signal level either.
Jentonggggg
02 May, 2021
1
The app isn't stable. It is stuck on fhe login page. App too slow!!! Very useless.
Gabzki07
30 Apr, 2021
1
The app only worked for about a month. After that, it’s useless! It won’t open! I’ve waited for about 4 months now for an update but the app is still a trash. Uninstalled it from my phone.
jaegersing
28 Apr, 2021
1
I wanted to follow up on a support ticket but the app says I don’t have any tickets. The chat button takes me to Messenger where there is a message saying nobody is online.
sarD31
27 Apr, 2021
1
Same thing I was able to create an acct using my acct number and it works. The other day I was kicked off the app and when logging in, it needs email address and a password. I tried to log my email and it does not works. Why are we using email instead of the acct number. In signing up we just need the acct number.

Other

Additional Information
😢 Deleted from App Store
Rating:
2.23
Voted: 1.38K
App Store Link:
Website:
Email: -
Privacy Policy: -
Categories: Utilities
Size: -
App Age: 8 years 9 months
Release Date: Mar 17, 2017
Last Update: Jul 02, 2021
Version: 2.9.0
Version history
2.9.0
Jul 02, 2021
Information not provided by developer
2.7.1
Dec 30, 2020
- Fixed account status

More by CONVERGE INFORMATION AND COMMUNICATIONS TECHNOLOGY SOLUTIONS, INC

Version history