Easybook® Bus Train Ferry Tour

🇺🇸 United States
Easibook.com Pte Ltd  | 
63
ASO score
Text
77/100
Reviews
50/100
Graphic
60/100
Other
0/100
rating
App Rating
4.6
rating
Votes
34.49K
rating
App Age
12y 3m
rating
Last Update
Nov 28, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.61
4.45
+4%
Number of Ratings (Voted)
34.5K
496.8K
-93%
App Age
12y 3m
8y 4m
+47%
In-app Purchases Price
$0
$46
Update Frequency
23d
42d
-45%
Title Length
30
24
+25%
Subtitle Length
30
26
+15%
Description Length
3 863
2 480
+56%
Number of Screenshots
1755
1071
+64 %
Size
145MB
276MB
-47 %

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Text ASO

Title (
Characters: 30 of 30
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Easybook® Bus Train Ferry Tour
Subtitle (
Characters: 30 of 30
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Book Bus, Train & Ferry Ticket
Description (
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Best Mobile App to Book Bus Ticket, Train Ticket, Ferry Ticket and Local Tours in South East Asia.

 Easybook.com is the largest online transport ticket booking app offering different choices of bus tickets, train tickets, ferry tickets and tour booking across South East Asia. Self Check-In: Seamless Boarding and Peace of Mind! With this self check-in, you can skip the hassle of exchanging for a digital pass/QR boarding pass and head straight to your boarding gate. Auto Cancellation - Refundable Tickets No more waiting – cancel your tickets and get instant refunds! Easybook eWallet
 Easybook is introducing a whole new eWallet feature where travellers can top up, make booking purchases and receive ticket confirmation almost instantly. Our eWallet is available for every currency on Easybook for all countries. Get on A Bus Trip Choose from more than 700 bus operators and over 20,000 bus routes to all popular travel destinations in South East Asia.
Bus Destinations include Kuala Lumpur, Terminal Bersepadu Selatan (TBS), Penang, Johor Bahru (Larkin), Ipoh, Malacca, Cameron Highlands, Singapore, Seremban, KLIA, KLIA2, Genting Highlands, Mersing, Kelantan, Kedah, Terengganu and many more. Travelling between cities has never been easier when you can book bus tickets instantly to all these destinations with Easybook online bus tickets booking app.
Cheaper than counter ticket prices and lots of promotion & travel deals online at Easybook! Train Trip Made Easy We are the largest KTM and ETS Train Ticket Booking site in Malaysia with over 2000 Train routes to choose from. KTM ETS Train offers super-fast and comfortable ride across each state with various train destination points include Hatyai, Alor Setar, Butterworth, Bukit Mertajam, Taiping, Ipoh, KL Sentral, Seremban, Kluang, Johor Bahru Tebrau, Woodlands Singapore and more to book online. Commuting between these cities has never been easier with the comfort of KTM and ETS train. You can skip the hassle of physically buying the train tickets when you can instantly book these tickets with Easybook train tickets online booking app. 

 Travel on Ferry Book a ferry trips to any of your favorite island in Malaysia such as ferry to Bali, Redang island, Tioman island, Langkawi island, Batam island and Bintan island. We have the most complete choice of ferry routes and operators with over 100 ferry routes to choose from.

 You can now easily enjoy the enchanting island and beautiful scenery when you can book and buy ferry tickets instantly with Easybook ferry tickets online booking app.

 All types of ticket booking can be purchased online in just a few simple steps through Easybook app. We offer Zero admin fees, loyalty points and various promotions available throughout the year. Payment can be made via our mobile app securely via all payment options such as Easybook eWallet, credit card, debit card and bank transfer from all major banks in South East Asia.

 Some of Our Best Operators Include:
 ETS Train KTM Train (KTM Berhad) Kereta Api Indonesia (KAI) 707 Bus Adik Beradik Bus Aerobus Alibaba Express Billion Stars Causeway Link Bus Citiexchange Bus City Express Bus Eltabina Express Etika Express Bus Five Stars Bus Grassland Bus JB Transliner Bus KKKL Bus Lanang Express Lapan Lapan Bus Luxury Tours Maju Express Bus Mayang Sari Nice Plusliner Quick Liner Express RWT Express Sani Express Sipitang Express Sri Maju Starmart Bus/Starmart Express Super Nice The One Travel & Tours TRA Express Transnasional Transtar Bus WTS Travel Bus Yellowstar Express Yoyo Express Batam Fast Ferry Bintan Ferry Dolphin Fast Ferry Horizon Fast Ferry Majestic Fast Ferry Sindo Ferry Easybook mobile app is available in English, Chinese, Malay, Thai, Bahasa Indonesia and Vietnamese. Easybook also provide tickets to busonlineticket, redbus, eticketing and alltickets.}
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Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.6
34 488 voters

Some Latest Reviews

osman7798
03 Dec, 2025
1
Very bad lag after updating. Can’t book ticket at all.
Steven2900
30 Nov, 2025
1
[My Experience] I Was Left Stranded for 4 Hours After Buying Bus Tickets on Easybook — Forced to Buy 3 Tickets, No Refund Given I would like to share my recent and extremely disappointing experience with Easybook and the bus operator Selat Keris Express, hoping it will raise awareness and prevent others from going through the same situation. ⸻ 🕒 1. The Bus I Purchased: 11:59 PM (Selat Keris Express via Easybook) I bought two tickets for the 11:59 PM bus on 29 November and arrived at the pickup point early. However, what happened next was unbelievable: ⚠️ The bus arrived more than 30 minutes late (around 12:30 AM) But worse than the delay was this— ⚠️ The bus driver did NOT pick us up • The bus arrived and stopped • The driver got off • He did not call passengers • He did not check any passenger list • He did not assist anyone • When we approached him, he ignored us • Then he simply walked away and disappeared The bus remained parked with the engine off, but the driver never returned to take passengers. I had never experienced anything like this. I did not know who to ask for help. ⸻ 🚫 2. I Was Left Waiting Almost 4 Hours With No Support From Easybook During that time: • There was no staff from Easybook • No counters open • No way to get help • No instructions from the bus operator • And no driver I was stuck at the terminal until around 2:00 AM with zero assistance. ⸻ 💸 3. I Was Forced to Buy Additional Tickets (Second & Third Purchases) Because the 11:59 PM bus did not take us, I had no choice but to buy another two tickets for the next bus: • 5:30 AM bus (also purchased on Easybook) • But at 2:00 AM, I was too exhausted to continue waiting • So I eventually bought another two tickets from a different seller — a bus that could take me back to Kuala Lumpur immediately In the end, I paid for three sets of tickets, but only got to board one. All this happened because the first bus driver refused to take us. ⸻ ❌ 4. Easybook Refused to Refund and Pushed Responsibility to the Bus Operator Easybook’s response throughout this situation was extremely disappointing: • They kept showing me their Terms & Conditions • They did not acknowledge that the service was NOT delivered • They gave me an incorrect phone number • They insisted that refunds depend on the bus operator • The bus operator rejected the refund without proper explanation • Easybook simply repeated the same response again I paid for a service that was never provided, yet I am expected to bear the full loss? This is completely unacceptable. ⸻ 🚓 5. Even the Police Confirmed This Bus Company Often Has Problems I spoke to a police officer at the terminal, and he told me: “This bus company is always late and causes problems. Many complaints.” If even the police already know about this issue, why is nothing being done? Why is this company still selling tickets on Easybook? ⸻ 📣 6. I Will Be Filing Official Complaints to the Following Agencies: I will be submitting formal complaints to: • KPDN (Ministry of Domestic Trade & Cost of Living) • MOT (Ministry of Transport) • TTPM (Tribunal for Consumer Claims) This is no longer a simple refund matter. This is: ❗ Failure to provide paid service ❗ Driver abandonment ❗ Consumer left stranded ❗ Financial loss ❗ Zero accountability ❗ Easybook not taking responsibility ⸻ 🙏 I Share My Experience to Raise Awareness I hope my experience can: • Warn other passengers • Push Easybook and bus operators to take responsibility • Encourage authorities to take action • Prevent similar incidents from happening again If anyone has experienced similar issues with bus services in Malaysia, feel free to share your story. More voices = more pressure for change.
Z Aljunied
29 Nov, 2025
5
This is the first I’m using the app. Very convenient and very fast. I like it and highly recommend it.
jtmabie
22 Nov, 2025
1
Purchased a ticket to KL with a drop off to a mall in town. This drop-off point was canceled 2 weeks before I booked the ticket. 1 week after complaining, they are still selling tickets to this unsupported destination. They drop you at TBS instead, which is very inconvenient.
IT customer right
18 Nov, 2025
1
Beware of purchasing the discount vouchers as the platform will suddenly withdraw any transport provider without any notification and there’s no refund for the vouchers even you have no more trip to spend for.
Mtherfk
13 Nov, 2025
1
I booked my ticket on this platform, but on the day of departure, they suddenly changed the station without notifying me. I tried every way to contact them, but all I got were bot replies. In the end, they pushed all the responsibility to the coach company and told me to deal with it myself. Later, the bus company apologized to me and told this lousy platform to give me a refund. I waited 14 days, and when I followed up nearly two weeks later, they told me to wait another 7–14 days. I really don’t recommend using this trash platform to book anything — it’s just awful.
D9Y5L2A7N
10 Nov, 2025
1
Never download and book using Easybook! Bus schedule always LATE, DELAYED more than 6 hours, CANCELED last minute, SCAM on refund and poor customer service! DO NOT PURCHASE ANY REFUND CONCERN AS THE REVIEW IS BASE BY THEM! Don’t even waste your effort and time downloading this SCAMMING APPS!
hjsnbk
30 Oct, 2025
1
Pencarian tiket ferry selalu gagal, aplikasi Lelet dipercaya pemerintah buat pembelian tiket ferry. Sekedar saran ganti nama aplikasi jadi HARDBOOK
bulan monalisa
27 Oct, 2025
1
I requested a refund for my cancelled ticket on 23 August 2025, and it’s been almost two months but the status still shows “Pending Approval.”I have whatsapp and emailed and waited patiently, yet there’s no proper update or action taken. This kind of delay is unacceptable for a company handling online bookings. It feels like I’ve been ignored and scammed. If a simple refund of RM33.60 takes months with no response, how can customers trust the platform? I will be reporting this issue to the Consumer Tribunal if it’s still not resolved. Easybook seriously needs to improve their refund process and customer service.

Other

Additional Information
Rating:
4.63
Voted: 34.49K
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Lifestyle, Travel
Size: 145MB
App Age: 12 years 3 months
Release Date: Sep 10, 2013
Last Update: Nov 28, 2025
Version: 4.9.3
Version history
4.9.3
Nov 28, 2025
- Bug fixes for smoother performance - UI enhancements for a better booking experience - Improved app speed and reliability
4.9.2
Nov 20, 2025
- Bug fixes for smoother performance - UI enhancements for a better booking experience - Improved app speed and reliability
Version history