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Etihad Guest

🇺🇸 United States
Etihad Airways P.J.S.C  | 
Open on Store
40
ASO score
Text
51/100
Reviews
0/100
Graphic
60/100
Other
0/100
rating
App Rating
2.4
rating
Votes
673
rating
App Age
6y 8m
rating
Last Update
Sep 26, 2025

Compare with Category Top Apps

Top 10
Metrics
Current App
Category Top Average
Difference
Rating
0
4.46
Number of Ratings (Voted)
0
511.4K
App Age
6y 7m
8y 4m
-20%
In-app Purchases Price
$0
$127
Update Frequency
84d
43d
+97%
Title Length
12
24
-50%
Subtitle Length
26
26
Description Length
206
2 536
-92%
Number of Screenshots
624
1045
-40 %
Size
180MB
271MB
-34 %

Category Ranking in United States

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Top Dec 22, 2025 Dec 29, 2025
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Top Dec 22, 2025 Dec 29, 2025
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Top Dec 22, 2025 Dec 29, 2025
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Ranking Keywords in United States

Keywords App Rank
Illustration
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Text ASO

Title (
Characters: 12 of 30
)
Etihad Guest
Subtitle (
Characters: 26 of 30
)
Life’s better with rewards
Description (
Characters: 206 of 4000
)
Get the most out of your app and link your Visa payment card to start earning and spending miles. With the programme at your fingertips, you can also keep track of your Etihad Guest account wherever you go.}

Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
2.4
673 voters

Some Latest Reviews

gMurff
27 Sep, 2025
1
This is the worst airline app I’ve ever used. It’s slow and clunky and requires a new OTP for every minor change, but half the time the OTP never arrives. It’s so bad I have to call the helpline roughly every other flight. It can’t even keep me logged in on my own phone or log me in with Face ID. It takes 2-4 minutes just to double check something as simple as my flights departure time. Sometimes I can’t even add my frequent flyer number to a flight without calling the airline. Even when I’m logged into the app and have the flight right there. They know it’s me on the flight, they know my loyalty number, but I have to enter it manually every time and to do so I need the OTP that they aren’t competent enough to even send. It’s just so unnecessarily bad I am lost for words. How can such a big airline not notice how terrible their customer interface is? Every time I use this app I consider making the 3 hr round trip to Dubai airport to avoid this disaster or an IT department.
MFeroz
27 Sep, 2025
1
Shocked to see this app from such a great airline !! Used it in July 2025 and would not save info and never connected to WiFi in air . Still not saving info in Sept 2025 and hope it gets better as I am travelling again in a week . Does your IT department even cares about such a good reputation you have among airlines?
Cannockfrodo
30 Aug, 2025
1
Awful, just bloody awful. Have to wonder if anyone at Etihad has actually ever tried to use it. Can’t see how much a hotel “costs” unless you actually try to book, take the app out of AED and it won’t even let look at just hotels. You can’t engage the family membership on mobile technology. It’s so unbelievably poor, it’s almost as poor as their customer service which is chronically bad. For a high level airline like this it beggars belief. Etihad should be thoroughly ashamed.
cööpli
20 Jul, 2025
1
Etihad Airways App muss reichen, für welchen Zweck die Etihad Guest App gedacht ist erschließt sich mir nicht—wie auch, sie startet ja nicht mal mehr seit dem letzten Update
woodyman_kramer
19 Jul, 2025
1
I even cannot open the app. “Oops, something went wrong…” it shows all the time…
Steve McRag
22 Jun, 2025
2
What is the point to have a dedicated app if every time you need to input your credentials? If I have to write my user name and my password every time I open the app, it’ s easier to log in to the web site directly!
Matti Schimpanski
16 Jun, 2025
1
Can’t log in - getting OTP everyt ime and then getting asked to log in and then OTP and again and again and again
Uwe Thef
20 May, 2025
1
Can’t login to the App. OTP comes several times. It’s not the only App from Etihad which is not working well. All have login issues. The quality of the App doesn’t match the quality of the airline. Very poor
Mohamed nasser 01
19 May, 2025
1
The app is always ask for login even if u just login also there is no one is answer back in the chat there its very useless app they must improve it it like an app from the early 20s

Other

Additional Information
Rating:
2.41
Voted: 673
App Store Link:
Website: -
Email: -
Privacy Policy:
Categories: Lifestyle, Travel
Size: 179MB
App Age: 6 years 8 months
Release Date: May 10, 2019
Last Update: Sep 26, 2025
Version: 2.0.20
Version history
2.0.20
Sep 26, 2025
Important Update Enjoy all your Etihad Guest benefits, earn and spend with Miles on the Go, manage your flights and account all in one place, now available directly through the Etihad Airways app.
2.0.19
Aug 20, 2025
We've enhanced your Etihad Guest experience! Enjoy a sleeker interface, faster navigation, and improved performance. Check out our new rewards catalog with exciting offers. Plus, manage your bookings and points with ease using our updated features. Update now for a smoother journey with Etihad Guest!

More by Etihad Airways P.J.S.C

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Version history
Ranking
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Reviews ASO
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