Fidelity Online Banking

🇺🇸 United States
Fidelity Bank Plc  | 
30
ASO score
Text
31/100
Reviews
0/100
Graphic
60/100
Other
0/100
rating
App Rating
3.8
rating
Votes
9.25K
rating
App Age
10y 2m
rating
Last Update
Dec 07, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
3.8
4.65
-18%
Number of Ratings (Voted)
9.2K
91.1K
-90%
App Age
10y 1m
8y 1m
+25%
In-app Purchases Price
$0
$118
Update Frequency
39d
92d
-58%
Title Length
23
26
-12%
Subtitle Length
0
27
Description Length
2 947
2 833
+4%
Number of Screenshots
1950
1352
+44 %
Size
98MB
118MB
-17 %

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Ranking Keywords in United States

Keywords App Rank
Illustration
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Text ASO

Title (
Characters: 23 of 30
)
Fidelity Online Banking
Subtitle (
Characters: 0 of 30
)
Description (
Characters: 2947 of 4000
)
Welcome to the banking that suits your lifestyle! The upgraded Fidelity Online Banking App lets you stay in control of your finances. Manage your transactions, accounts and cards securely and easily anywhere. The App allows you perform transactions and manage your bank account(s) from your mobile device. It is secure and very simple to use. Conduct your banking transactions while on the move with Fidelity Online Banking app and enjoy a world of convenient banking anytime, anywhere. Our redesigned app puts all the services you need at your fingertips, enabling you do the following: • Transfer to accounts in any Bank in Nigeria • Transfer to your other accounts in exactly one click, no token required • Biometric/Fingerprint Authentication for easier login • View all your accounts (Current, Savings, Fixed Deposit, Domiciliary and Card accounts) • Personalise your profile, change your picture as desired with lovely selfies • Maintain/Manage beneficiaries for Funds Transfer, Bills Payment and Airtime purchases • Receive In-App messages on new features, quick tips and promotional offers. • Top up your mobile phone or that of your family, friends and other loved ones • Pay your bills, such as DSTV, GoTV, PHCN, mobile post-paid bills, SWIFT, Smile and more. • Perform your Fidelity Credit Card repayments • Generate account statement • Search, book and pay for international and local flights • More self-services • Locate nearest Bank branches or ATM service points HOW TO USE THE FIDELITY ONLINE BANKING APP • Install the Fidelity Online Banking app • Open the App and sign in with existing credentials NEW? HOW TO REGISTER If you’re 16 or above and you have your mobile number registered for our SMS alert services as well as any of our Debit Cards, click on “Sign Up Here”, and follow the onscreen instructions. A verification code will be sent to the mobile phone you have registered for your account number with us. If you’ve got a verification, follow the onscreen steps to register. You will be required to use your Fidelity Debit Card OR visit the nearest Bank branch to activate your Online banking profile. Once done, you can start using your Online Banking account immediately. To do much more, download the Fidelity Soft Token app on your phone and sign in with your Online banking credentials. FOR BUSINESS ACCOUNTS You can only use the app if you’re a sole-signatory account holder. You can’t register with your credit cards. FIDELITY INSTANT BANKING Fidelity also has an Instant Banking Service (*770#) which you can dial from any mobile phone linked to your account for SMS alert. The service doesn’t require internet connection. Copyright © Fidelity Bank Plc. 2017. All rights reserved. Fidelity Online Banking is a trademark of Fidelity Bank Plc. INFORMATION AND CUSTOMER SERVICE For more information, please call our True Serve on +234 1 448 5252 or email True.Serve@fidelitybank.ng}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
3.8
9 252 voters

Some Latest Reviews

ladslook
01 Dec, 2025
2
Your network is always down And to get OTP to register for token is work. Why not just go direct to pin than turning one around
makalive
12 Nov, 2025
1
Does not allow me to select account to make transfer. Fix it please
gekwus
10 Nov, 2025
2
What is actually wrong with the current app? For years I have been using this phone do almost all transactions. Suddenly today I am being asked to upgrade. The upgrade is not opening up at the App Store. My fear is that it may ask me to upgrade the phone and force me to buy another phone. Are you people conspiring with phone companies to force your customers’ hands? Why would you fix something that is not broken if there is nothing there for you? Please leave me where I am, I de taste any upgrade that will make me to buy another. I have powerful computers that are doing more for me. The phone is just for my communication and limited bank transfers.
Nnakomslklkkj
09 Nov, 2025
1
, they poor services and don’t bloody care for its customers. They turn off their services anytime they want. It’s a rubbish and the app is useless. Very useless bank. None of the customer care numbers works, if you can’t them on WhatsApp, the prompt keeps bringing out what you didn’t request, email takes them weeks to reply, leaving customers so vulnerable. I rate the services 0
AJOkfgiokk
09 Nov, 2025
1
The app has not been functioning and it’s frustrating . I can’t onboard seamlessly since I opened account and the online customer support option has not been helpful
GANI 081
01 Nov, 2025
1
This is the worst app I’ve encountered all my life.
Tiizzy001
29 Oct, 2025
1
Worst IT team. Always from one frustrating to another one. You people should be ashamed of yourselves.
Getoutmndem
23 Oct, 2025
1
Worst banking app on the planet and the token app is even worse useless I would have given it -10 stars if I could
whoisshe?!
22 Oct, 2025
2
I don’t understand how an app still requires me to go to a physical branch to “complete verification”. I have an account with you guys, I downloaded the app so that I can carry out transactions without visiting the bank, when then do I after to go to the bank to complete verification for an ONLINE banking app. Very backward.

Other

Additional Information
Rating:
3.83
Voted: 9.25K
App Store Link:
Website: -
Email: -
Privacy Policy:
Categories: Finance
Size: 97MB
App Age: 10 years 2 months
Release Date: Nov 03, 2015
Last Update: Dec 07, 2025
Version: 5.75.02
Version history
5.75.02
Dec 07, 2025
Additional app features
5.74.10
Nov 27, 2025
Bug fixes and improved security
Version history