Fidelity Token

🇺🇸 United States
Fidelity Bank Plc  | 
21
ASO score
Text
12/100
Reviews
0/100
Graphic
60/100
Other
0/100
rating
App Rating
3.1
rating
Votes
272
rating
App Age
9y 4m
rating
Last Update
Mar 24, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
3
4.43
-32%
Number of Ratings (Voted)
268
459.5K
-100%
App Age
9y 4m
6y 4m
+47%
In-app Purchases Price
$0
$38
Update Frequency
266d
47d
+463%
Title Length
14
24
-42%
Subtitle Length
0
27
Description Length
1 640
2 564
-36%
Number of Screenshots
741
1018
-27 %
Size
20MB
163MB
-88 %

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Ranking Keywords in United States

Keywords App Rank
Illustration
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Text ASO

Title (
Characters: 14 of 30
)
Fidelity Token
Subtitle (
Characters: 0 of 30
)
Description (
Characters: 1640 of 4000
)
Fidelity Token is an innovative mobile app for second factor authentication that enables Fidelity Online Banking users secure all transactions using their iOS devices. This eliminates the need to carry a hardware token. VERIFY TRANSACTIONS Guard yourself when transacting online by confirming your transactions such as: fund transfer, bills payment, airtime recharge etc. right on your mobile application. Confirm the details and enter your secure, One Time Passcode (OTP) to complete the transaction. ACTIVATING YOUR SOFT TOKEN To activate the Fidelity Token, simply login to the Fidelity Token app with your Fidelity Online Banking credentials. Once logged in, the app will authenticate your mobile phone and also request that you provide answer to any of your secret questions. EASE OF USE, SPEED OF TRANSACTION Fidelity Token has been uniquely designed as an easy solution for your transactions. All you need is to input your PIN and the one time password is available instantly to complete your transactions. If you are using the Fidelity Online Banking app, you can easily copy the eight digit token response and paste as required. INFORMATION AND CUSTOMER SERVICE When activating your token for the first time, you will be charged N1,500 + 5% VAT. However this is a one-time charge for your token in line with the Central Bank of Nigeria’s directive. Subsequent reinstallation or reactivation will be free of charge. For more information, please call True Serve on +234 1 448 5252 or email True.Serve@fidelitybank.ng. Copyright © Fidelity Bank Plc. 2016. All rights reserved. Fidelity Token is a trademark of Fidelity Bank Plc.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
3.1
272 voters

Some Latest Reviews

Chinyere Maureen
11 Dec, 2025
1
EToken is very useless always having network issues.Can’t bank with fidelity again
Afrokana
22 Nov, 2025
3
Very slow to response, doesn’t always work, needs to be fixed
Cassidy0999
21 Nov, 2025
1
Very bad network, you need a token for everything concerning using the app for transactions, but also need to download their token app I have deleted and re-downloaded several times but token app keeps saying error, i have not been able to get a token so I can’t transfer from the bank I have to use a card to withdraw and then transfer using another bank. That’s really crazy
gragra tude
20 Nov, 2025
1
Get use my token Opt from the otp app, And also my transaction limit was reduced all of a sudden.
Dennis’ssss
08 Nov, 2025
1
Very useless app all in the name of two factor authentication, very stupid bank in that regard
eseagb
02 Oct, 2025
1
If not that my company forced all of us to open fidelity accounts for salary, why will I even bother with this bank. Stopped using it 2010 and never looked back but now I’m back. Same fidelity, same madness. Why do I need a bloody token to make a transfer for God’s sake? Then you have an app that just never works. I’ll dedicate my whole life trying to convince my boss to abandon this bank.
Timiii$$78&7$
18 Sep, 2025
1
The token doesn’t work, it writes error anytime you try logging into it, and that’s not nice at all
Flyooj
31 Aug, 2025
1
If you are abroad do yourself a favour and never use this bank the stress and frustration I felt todayyyyy cause of this stupid app and still to no avail chai
Veesplendd
16 Aug, 2025
1
I tried logging in but all I got was ERROR!! I can’t even make any transactions with my mobile app.. I regret banking with you guys

Other

Additional Information
Rating:
3.06
Voted: 272
App Store Link:
Website: -
Email: -
Privacy Policy:
Categories: Utilities, Finance
Size: 20MB
App Age: 9 years 4 months
Release Date: Aug 16, 2016
Last Update: Mar 24, 2025
Version: 15.0.4
Version history
15.0.4
Mar 24, 2025
Bug fixes
3.2
Oct 20, 2024
Bug Fixes Enhanced Performance
Version history