MetLife Pet

🇺🇸 United States
MetLife  | 
30
ASO score
Text
11/100
Reviews
50/100
Graphic
60/100
Other
0/100
rating
App Rating
4.5
rating
Votes
19.81K
rating
App Age
5y
rating
Last Update
Sep 24, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.52
4.46
+1%
Number of Ratings (Voted)
19.8K
502.2K
-96%
App Age
5y 0m
8y 6m
-41%
In-app Purchases Price
$0
$48
Update Frequency
90d
41d
+120%
Title Length
11
24
-54%
Subtitle Length
0
25
Description Length
1 387
2 471
-44%
Number of Screenshots
472
1055
-55 %
Size
43MB
280MB
-85 %

Category Ranking in United States

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Ranking Keywords in United States

Keywords App Rank
Illustration
Analyze this and other apps using Asolytics tools

Text ASO

Title (
Characters: 11 of 30
)
MetLife Pet
Subtitle (
Characters: 0 of 30
)
Description (
Characters: 1387 of 4000
)
At MetLife, we know becoming a pet parent comes with a lot of joy and a few surprises. One of those surprises? Just how much there is to keep track of when it comes to your pet’s health and wellness. That’s why we’ve redesigned the MetLife Pet app to make it easier than ever for our policyholders to manage their pet’s health and wellness with confidence, all in one convenient place. Here’s what you can do with the MetLife Pet app: - File a claim quickly and easily - Upload invoices and documents directly from your phone - Track the status of your claims in real time - View your coverage details and remaining plan limits - Receive alerts and messages about your claims - Manage your pet’s insurance and health records - Access 24/7 live Telehealth Concierge chat* - Read personalized pet care articles - Find nearby pet services - Update your contact information - Support for credit card, debit card, or ACH/checking account Payment Types Submitting a claim is simple: Just snap a photo of your invoice and notes, and submit everything right from your mobile device. In fact, 80% of claims are processed in 10 days or less, and you can follow the progress every step of the way. Need help? You can chat with a helpful team member directly through the app or reach us anytime by phone or email. Not a policyholder yet? Get a free quote in minutes at metlifepetinsurance.com.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.5
19 812 voters

Some Latest Reviews

lion2000
05 Dec, 2025
1
Everytime I use this site, it doesn’t remember the password, doesn’t have Face ID that works, doesn’t have SSO. I have to reset my password every single time because it always says it’s wrong. Then, when I try to upload claims, it crashes the app. It’s such a dread to use it!! On top of that, the articles that are shared on the homepage are 4 years old (I.e. “Review the best dog food of 2021” but it’s 2025). They really need to hire some UX and communications specialist to fix and update the site and app.
Meepmeep8203
04 Dec, 2025
1
I’ve submitted 2 claims and never was compensated, pretty pointless and a waste of money.
Tiffanyzhr
04 Dec, 2025
1
after my bird was accidentally injured,I filed a claim with MetLife Pet insurance and received absolutely no compensation.Everything sounded great before I purchased the policy,but when I truly needed help,they kept finding excuses to delay and ultimately deny the claim. The entire experience was extremely frustrating and disappointing. This is my real personal experience.I strongly advise everyone:do not but MetLife Pet Insurance.
Bambi & Tucker
03 Dec, 2025
1
literally the worst insurance you can have! save your money and start a savings account because not only will you pay them a monthly premium but also pay 100% out of pocket for all costs. These crooks just steal innocent people’s money by praying on their emotions regarding their beloved pets! and the app is horrible too!!
Rolo3588
22 Nov, 2025
1
Since I downloaded this app , has not worked, my policy doesn’t show up and I have to email my claims.
Orca4258
21 Nov, 2025
1
Will not allow upload of pics directly from phone or album. Lack of tools or customer service to correct that issue. Would have given no stars, but there wasn’t an option.
DFParsons
21 Nov, 2025
5
I’ve been waiting to get coverage for my babies. Filed my first claim and uploaded documentation. Fingers crossed all goes well.
MFK DGAF
12 Nov, 2025
1
When creating my account, I could not create a password that contained special characters besides a hyphen and the password couldn't be more than 20 characters. This is horrible security. Who ever decided to put these limitations on passwords should be fired from their job.
Not so jolly Jules
04 Nov, 2025
1
It’s been FOUR months since I’ve submitted my claim and after I’ve met my deductible and MetLife is still giving me the run around for my reimbursement. They claim he had the diagnosis before but it is nowhere in his records of seven years of life. They continue to say we will resubmit an appeal then. I’m on my 3rd appeal for the same reason. Pre diagnosis! It’s ludicrous.

Other

Additional Information
Rating:
4.5
Voted: 19.81K
App Store Link:
Website: -
Email: -
Privacy Policy:
Categories: Lifestyle
Size: 42MB
App Age: 5 years
Release Date: Dec 10, 2020
Last Update: Sep 24, 2025
Version: 4.4.0
Version history
4.4.0
Sep 24, 2025
- Update your contact information - Support for Credit Card, Debit Card, or ACH/Checking Account payment types - Subscribe to receive Push Notifications
4.2.0
May 20, 2025
- You can now update your contact information directly in the App - Added support for payments through Debit Card and ACH/Checking Account - Other minor enhancements
Version history