NCP

🇺🇸 United States
National Car Parks Ltd  | 
44
ASO score
Text
38/100
Reviews
50/100
Graphic
60/100
Other
0/100
rating
App Rating
4.8
rating
Votes
28.95K
rating
App Age
3y 7m
rating
Last Update
Nov 10, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.75
4.45
+7%
Number of Ratings (Voted)
28.9K
128.2K
-77%
App Age
3y 7m
9y 9m
-63%
In-app Purchases Price
$0
$56
Update Frequency
132d
73d
+81%
Title Length
3
25
-88%
Subtitle Length
27
28
-4%
Description Length
1 508
2 709
-44%
Number of Screenshots
812
1395
-42 %
Size
84MB
163MB
-48 %

Category Ranking in United States

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Top Dec 15, 2025 Dec 22, 2025
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Top Dec 15, 2025 Dec 22, 2025
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Top Dec 15, 2025 Dec 22, 2025
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Ranking Keywords in United States

Keywords App Rank
Illustration
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Text ASO

Title (
Characters: 3 of 30
)
NCP
Subtitle (
Characters: 27 of 30
)
Park & Pay + Season tickets
Description (
Characters: 1508 of 4000
)
The NCP app brings all your parking needs together in one convenient and easy-to-use place, offering the ability to: • Purchase and access a digital Season Ticket, giving you the ability to manage your account with ease • Ticketless pay-as-you-go parking at 370+ car parks across the UK Make sure you download the NCP app before entering one of our car parks to guarantee the best experience. Downloading the NCP app means you can purchase digital monthly, quarterly, and annual season tickets, depending on your needs. Your season ticket will then be stored in the app, meaning you’ll never forget or lose a physical season ticket again! Features of the NCP app include: • The ability to pay as you go and access your season ticket, if you have one, in one place • Extend your parking session in-app to save you having to go back to your car, you’ll be notified by push notifications from the app, so please ensure you have enabled notifications in your device settings to stay up to date • One QR code for all your products • Ability to favourite sites that you regularly visit in your favourites list • AutoPay provides fully automatic recognition and payment at selected sites via your vehicle registration number (VRN) • Map and list view of car parks with additional features • Buy and pay for a season ticket within the app, allowing unlimited parking within your chosen site for the length of your ticket • In-app chat function, giving you a direct line to customer service • Pay with Apple Pay}
Read more

Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.8
28 948 voters

Some Latest Reviews

Bwlmog76
16 Dec, 2025
1
Keep getting session timed out and will not let me buy a ticket.
Godoycoycypftoeu
15 Dec, 2025
1
This is dreadful. I can’t tell whether the car is booked in to the car park or not, and trying to find out from customer services is a thoroughly miserable experience.
recenzie de o stea
14 Dec, 2025
1
Overcomplicated and frustrating. You’re forced to download the app and create an account just to park, as if you’re signing up for a bank service. There’s no simple, anonymous way to pay. Not everyone wants another app, another account, or to share personal details just to park a car. And what if someone doesn’t even have a smartphone? Completely ignored. Parking should be fast and easy. This app makes it unnecessarily difficult. Very poor design and user experience.
!! duh duh !!
06 Dec, 2025
1
It doesn’t make sense why I can only use the app if I want to make a prepayment and not when leaving the car park
Bec1989))?4
06 Dec, 2025
2
The app is absolutely fine, easy to use and does the job. However, I have an issue every time I go to an NCP car park. Trying to use the machine where you pay at the end of parking, only to find the machine doesn’t work! Then you have to download the app, and the app tells you you need to use it at the start of parking! Once all is done, you have paid for your duration, but panicking that your parking time does not match when you arrive. It would be helpful to know when you get there, what the rules are, or have both methods concurrent with when you should be paying! They also could clarify that if you have to pay at the end of parking, it doesn’t matter about timing is not matching – which would save you a panicked email to them to let them know what has happened I wouldn’t leave a review if this was a one off issue, but I have similar issues every time I go to an NCP car park – which you can imagine is not much for those reasons!
Lucan1711
05 Dec, 2025
1
Booked on my Windows account. Appears to be no synchronisation with the NCP App despite using same email address log in.
JohnnyMac67
05 Dec, 2025
1
Painful. Just go to the website as that’s where the app redirects you.
Legmob
04 Dec, 2025
1
When I attempted to pay the parking fee via the app, it wouldn’t register. It also insisted that I swipe at the barrier. There isn’t a barrier at Ashburner Street market. Eventually I had to pay with coins.
Uggy077original
04 Dec, 2025
1
The app gave customers a saving, now NCP have stopped that saving so there is absolutely no point in having the app. The app is sometimes difficult on entry, eg no signal or the app crashes and logs you out. But with a saving on parking I still persisted, however now that NCP have bumped app prices up to the standard price, it has made the app pointless.

Other

Additional Information
Rating:
4.76
Voted: 28.95K
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Travel
Size: 84MB
App Age: 3 years 7 months
Release Date: May 09, 2022
Last Update: Nov 10, 2025
Version: 2.12.0
Version history
2.12.0
Nov 10, 2025
• Pay-on-arrival receipts now sent after your session • Option to delete default payment card • UI updates for a smoother experience • Performance improvements Update now and get more from your parking with NCP!
2.11.0
Jul 22, 2025
• Payment screens: UI updates for consistent experience • Notifications: See your parking notifications on your wearable devices 
 • Maps: Refreshed maps styles with road level details 
 • Performance upgrades: We've updated plugins and versions for improved reliability   Update now for a smoother and easier parking experience!

More by National Car Parks Ltd

Version history