Lumi by Nextcare

🇺🇸 United States
NEXtCARE Lebanon SAL  | 
35
ASO score
Text
40/100
Reviews
0/100
Graphic
60/100
Other
0/100
rating
App Rating
4.1
rating
Votes
7.15K
rating
App Age
10y 3m
rating
Last Update
Dec 15, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.08
4.59
-11%
Number of Ratings (Voted)
6.8K
65K
-90%
App Age
10y 3m
9y 3m
+10%
In-app Purchases Price
$0
$36
Update Frequency
71d
141d
-50%
Title Length
16
25
-36%
Subtitle Length
27
25
+8%
Description Length
3 872
2 651
+46%
Number of Screenshots
1216
1353
-10 %
Size
88MB
276MB
-68 %

Category Ranking in United States

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Top Dec 14, 2025 Dec 21, 2025
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Top Dec 14, 2025 Dec 21, 2025
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Top Dec 14, 2025 Dec 21, 2025
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Top Dec 14, 2025 Dec 21, 2025
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Ranking Keywords in United States

Keywords App Rank
Illustration
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Text ASO

Title (
Characters: 16 of 30
)
Lumi by Nextcare
Subtitle (
Characters: 27 of 30
)
Take control of your health
Description (
Characters: 3872 of 4000
)
Lumi – Your Trusted Health Companion Whether you’re an Allianz-insured member, Nextcare-insured, or covered under a Nextcare-managed policy, Lumi makes managing your insurance effortless—your policy, benefits, and claims are just one tap away. With Lumi, you can easily: Download Your Digital Health Insurance Card for seamless access Check Your Policy Benefits anytime, anywhere Submit & Track Claims with ease Easy Claims Processing: hassle-free reimbursement and preapproval processes Lumi brings healthcare home with a caring Digital Health Assistant, 24/7 doctor access, easy appointment booking, AI-powered symptom checking, and convenient medication delivery. Submit & Track Medical Claims Hassle-Free Managing insurance claims is easier than ever. Upload your medical documents, submit your claim, and track its progress—all within the app. Once approved, receive reimbursements through your preferred payment method without unnecessary delays. Take Charge of Your Health with Lumi’s Digital Services We know your health is more than just insurance. Lumi offers a suite of digital health services designed to support your well-being. Check Your Symptoms with Confidence Lumi’s AI-powered Symptom Checker is an EU-certified medical device providing fast, reliable health insights. Whether you’re experiencing mild discomfort or unusual symptoms, this tool helps you assess your condition and make informed decisions—all from home or office. Talk to a Doctor whenever you need With Lumi’s Teleconsultation Service, expert multilingual doctors are just a tap away. Speak with doctors via secure video calls for consultations, prescription refills, and lab test requests. Doctor Chat – Instant Medical Advice Need quick guidance? Lumi’s Doctor Chat connects you to certified doctors via live chat, providing real-time answers to your non-emergency health concerns. With over 1,000 doctors available 24/7 in 13 languages across 19 countries, you’ll receive trusted advice whenever needed. Private & Secure Your medical information is handled with the highest confidentiality, ensuring a safe healthcare experience. Get Your Medications Delivered to Your Door Skip pharmacy lines with Lumi’s Medication Delivery Service—receive your prescribed medicines without hassle. Place your order through the app and have your medications delivered to your doorstep. Find & Book Appointments with Ease Need to see a doctor in person? Lumi’s Appointment Booking Service makes it easier than ever. Search from Over 21,000 Providers – Find doctors, clinics, hospitals, and pharmacies covered under your insurance. Filter by Specialty, Location & Network – Choose the right provider based on your needs. Lumi connects you to quality care effortlessly—so you can focus on what matters most. Get Instant Support with Zoe, Your Virtual Assistant Need help navigating your insurance benefits or checking your claim status? Zoe, Lumi’s friendly virtual assistant, is available 24/7 to provide instant answers. It can help you find in-network healthcare providers, check claim status, and connect you to our Care Center for further assistance. Why Lumi? Simple to Use – Access essential features instantly and make the most of your policy. Fast & Efficient – Manage your healthcare quickly and easily. Seamless Access – Enjoy reliable, trustworthy healthcare services from home or office. About Lumi Lumi is designed to make healthcare simpler, smarter, and more accessible. Combining expertise with digital health innovations, we’re committed to supporting you every step of your healthcare journey. What sets Lumi apart is our focus on simplifying insurance management so you can concentrate on your health and life. Download Lumi today and experience a healthcare journey that fits your lifestyle.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.1
7 154 voters

Some Latest Reviews

junaidk1119
10 Dec, 2025
1
I am unable to find and book any appointments using this app, this is just a useless app
Balaram reddy bharadhi
09 Dec, 2025
1
I tried more than 10times for ,application for reimbursement in app it is going back to page after uploading documents
AkhiDubai
21 Nov, 2025
5
Lumi is not opening from morning. Tried multiple times - it’s not loading! Need to get info about the pending reimbursement claims
tad5363
20 Nov, 2025
1
Unable to login to the app when it is most required. It is not even allowing to reset password. Giving token migration error.
Jeff Usman
20 Nov, 2025
1
Login error every time when try to access account. The screen shows “MigrateToken Error 405 Not Allowed” from nginx. Also face a crash when tap the doctor consultation option. The app closes and forces to open it again and log in again. These issues stop from using the services
ANSM4
19 Nov, 2025
3
There is no option to modify or cancel claim if you need to correct something in it.
Mohammadirfankhan
10 Nov, 2025
2
I have been trying to open the app for last two days. It’s not opening at all. P
angela.u.
10 Nov, 2025
2
The app is so slow. When I filtered doctors or clinics by those which are covered, it only keeps searching endlessly. I gave up
AS2020_ 123456789
10 Nov, 2025
1
The app is not functional after I did an update to iOS 26.1

Other

Additional Information
Rating:
4.11
Voted: 7.15K
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Medical
Size: 88MB
App Age: 10 years 3 months
Release Date: Sep 23, 2015
Last Update: Dec 15, 2025
Version: 7.0.11
Version history
7.0.11
Dec 15, 2025
We update Lumi as often as possible to make it faster and more reliable to you. Here are couple of the enhancements you’ll find in the latest update: - Overall improvements in stability and performance - General UI and UX improvements - Squashed some bugs
7.0.10
Oct 10, 2025
We update Lumi as often as possible to make it faster and more reliable to you. Here are couple of the enhancements you’ll find in the latest update: - Overall improvements in stability and performance - General UI and UX improvements - Squashed some bugs
Version history