Salesforce Field Service

🇺🇸 United States
salesforce.com  | 
39
ASO score
Text
29/100
Reviews
50/100
Graphic
60/100
Other
0/100
rating
App Rating
4.5
rating
Votes
28.36K
rating
App Age
9y 1m
rating
Last Update
Dec 11, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.48
4.66
-4%
Number of Ratings (Voted)
28.1K
3.2M
-99%
App Age
9y 1m
7y 4m
+23%
In-app Purchases Price
$0
$67
Update Frequency
38d
27d
+40%
Title Length
24
23
+4%
Subtitle Length
0
28
Description Length
2 612
3 096
-16%
Number of Screenshots
1560
1320
+18 %
Size
529MB
286MB
+85 %

Category Ranking in United States

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Ranking Keywords in United States

Keywords App Rank
app gửi hàng
out out
Illustration
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Text ASO

Title (
Characters: 24 of 30
)
Salesforce Field Service
Subtitle (
Characters: 0 of 30
)
Description (
Characters: 2612 of 4000
)
The Field Service mobile app by Salesforce is a brand new way to bring the full power of Field Service management to your mobile workforce. Improve first visit resolution by arming employees with this best-in-class mobile solution. Built to be offline first, Field Service presents information in a clean and easy-to-use user interface and arms your workforce with the latest information with in-app notifications. Backed by the Salesforce1 platform, this application lets you customize and extend the app to empower your mobile employees with whatever they need to easily resolve issues in the field. Note: This application requires your Salesforce org to have Field Service. Individual users must be provisioned with Field Service Technician licenses to use this application. Please contact your Salesforce Account Executive for more information on purchasing Field Service and user licenses. Features: - Easy-to-use thanks to an optimized, clear, and beautiful user interface to view service appointments, work orders, inventory, service history and other important information from anywhere. - Mapping, navigation, and geolocation capabilities let you know where you are, where you’ve been, and where you’re headed next. - Offline-first design with intelligent data priming and offline actions to let you finish work regardless of network connectivity. - Collaborate in real-time with dispatchers, agents, managers, and other technicians or mobile employees using messages and photos through Chatter. - Access relevant Knowledge Articles to help you finish tricky tasks. - Stay informed with the most up-to-date information with automatic push notifications to relevant users. - Easily obtain proof of service using your touch screen to capture customer signatures. - Quickly generate and send Service Reports to your customers after completing jobs. - Seamlessly manage your Van Stock inventory or record product transactions using a Price Book. - Plan ahead by viewing the parts required to complete a job, and easily record the products consumed after completing a job. - Extend and customize this application using configurable layouts to reorganize information, and list views to control user schedules. Custom tailored quick actions, Salesforce Flows, and deep-links to other apps allow users to tackle any case. - Declare your time off by recording it in the application - Scan barcodes and QR codes directly from the app - Intuitively visualize the different steps required to finish complex jobs with work order line items - Quickly get up to speed by viewing asset service history information.}
Read more

Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.5
28 363 voters

Some Latest Reviews

Arjun Rrddy
10 Dec, 2025
1
Sometimes app hangs up, won’t open at all, have to uninstall and reinstall, that is such a poor design, using latest iOS on iPhone 13. Will not recommend
Angrycaregiver1992
10 Dec, 2025
1
HORRIBLE!! Does not sync your information doubles ur shifts WILL NOT let me log out or correct. End up going over my time and needing to adjust EVERYTIME. Lags broken horrible
Lucky jessy
10 Dec, 2025
1
My job forces me to use this app and it’s just terrible. Constant glitches, app inoperable at times, and just frustrating when reporting the issue because the operator will tell you they will get back to you in a week/days… only to never call back! Then when you call to check up on your issue, they basically make you redo everything all over again. I would never wish this app upon even my worst enemies.
Sullymedic
03 Dec, 2025
3
It would be nice to be able to add notes at the end of each work order and also to be able to select a different ring tone for notifications
Katakuuri
01 Dec, 2025
1
I keep having to uninstall and reinstall which is very annoying. It get’s stuck on the loading screen
ArifDayi
30 Nov, 2025
3
1-Tijdens typen komt toetsenbord omhoog en kan niet zien wat ik schrijf. Het blijft achter de toetsenbord. 2-Tijdens kopiëren komt toetsenbord omhoog, kan niet iets kopiëren. Ik heb mijn tablet horizontale en verticaal geprobeerd. Het lukt niet.
Zdariy
23 Nov, 2025
1
This app is such a waste of time! Too many clicks to check things off, takes forever to generate a document, looks like I’m on my phone when I should be paying attn to my client but I now have to navigate this stupid app. I constantly miss notifications from work bc there’s no way to adjust the sound. Definitely not user friendly, idk what these people are doing who run this application.
maxbaker59
21 Nov, 2025
1
I have to use this app daily for work and I ALWAYS NEED TO DELETE AND REINSTALL cuz it freezes and won’t launch. Brand new iPhone btw
Useratfield
20 Nov, 2025
1
Worst app available for 3rd party sales. Freezes and bugs out constantly. Need to delete and reinstall nearly weekly. If 0 stars were an option I’d choose that..

Other

Additional Information
Rating:
4.5
Voted: 28.36K
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Productivity, Business
Size: 528MB
App Age: 9 years 1 month
Release Date: Nov 25, 2016
Last Update: Dec 11, 2025
Version: 258.1.13
Version history
258.1.13
Dec 11, 2025
Salesforce Field Service 258을 소개합니다 * 음성 입력 기능(베타)으로 양식을 손쉽게 작성하세요. * 성능 최적화 기능으로 더 빠르고 효율적인 데이터 동기화를 경험하세요. * 음성 기록 편집 기능으로 레코드를 손쉽게 업데이트하세요. * 사소한 수정 및 개선
258.1.11
Nov 07, 2025
Meet Salesforce Field Service 258 * Complete Data Capture forms hands-free with Voice to Form (Beta). * Get faster and more efficient data syncing with Performance Priming. * Update records hands-free using Voice to Record Edit. * Minor fixes and improvements.
Version history