Shopify Inbox

🇺🇸 United States
Shopify Inc.  | 
50
ASO score
Text
51/100
Reviews
50/100
Graphic
60/100
Other
0/100
rating
App Rating
4.7
rating
Votes
30.47K
rating
App Age
8y 9m
rating
Last Update
Nov 07, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
4.78
4.68
+2%
Number of Ratings (Voted)
30.3K
3.2M
-99%
App Age
8y 9m
7y 8m
+14%
In-app Purchases Price
$0
$67
Update Frequency
61d
28d
+117%
Title Length
13
23
-43%
Subtitle Length
27
28
-4%
Description Length
1 222
3 048
-60%
Number of Screenshots
1170
1339
-13 %
Size
39MB
276MB
-86 %

Category Ranking in United States

All
New
Trending Up
Trending Down
Top Dec 05, 2025 Dec 12, 2025
No results were found!
Top Dec 05, 2025 Dec 12, 2025
No results were found!
Top Dec 05, 2025 Dec 12, 2025
No results were found!
Top Dec 05, 2025 Dec 12, 2025
No results were found!

Ranking Keywords in United States

Keywords App Rank
쇼피파이
out out
Illustration
Analyze this and other apps using Asolytics tools

Text ASO

Title (
Characters: 13 of 30
)
Shopify Inbox
Subtitle (
Characters: 27 of 30
)
Live chat for your business
Description (
Characters: 1222 of 4000
)
About Shopify Inbox Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app. USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision. Use Shopify Inbox to: • Save time managing customer conversations from online store chat and the Shop app • Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts • Send automated messages and continue chats over email so you don’t need to respond in real time • Know when customers add or remove items from their shopping cart • Assign chats to your staff and team to scale customer conversations SHOP APP Let customers contact you from the Shop app. ----------- FEEDBACK & SUPPORT For 24/7 support visit the Shopify Help Center: help.shopify.com Thank you for using Shopify Inbox on iOS. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review. }
Read more

Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.7
30 468 voters

Some Latest Reviews

NMdesigns1986
09 Nov, 2025
5
I’m currently in Beta for a new company and this is my first time using Shopify. The Shopify inbox app is amazing! Set your store up with a chat box and its instant communication with potential customers! Love it
SpliggityDOW
29 Oct, 2025
5
Great interface and works for desktop and mobile I highly recommend!
Malhar Trends
29 Oct, 2025
5
This is the perfect app for my Shopify store and I am looking the same way chats options which I get it here! Love the application ❤️
Itshakira
23 Oct, 2025
5
Thank you for this platform which allows easy communication between my us and our clients.🙂
swaurtquart
20 Oct, 2025
2
Slam packed with bugs, I have turned of the AI feature that auto types replies, despite that if I’m in the middle or replying to a customer and they send another message it deletes everything and rewrites the message. This has been an issue for months and has not been fixed, extremely problematic. Furthermore, the app has quite frequent hangs where it just gets stuck if it was open too long. When it works, it’s a great tool.
Santaclarino
03 Oct, 2025
2
Fix the homepage screen alerts. They stay unread long after being marked read.
@lat
22 Sep, 2025
5
The Shopify inbox always alerts me when I have a message so it keeps me in direct connection with the client at any time.
Skylerbaird
09 Sep, 2025
5
I would say at a minimum since we started using Shopify inbox. We've got at least one additional sale a day, and it makes customers happier.
MaheTri
15 Aug, 2025
2
I cant add another shopify store in same chat, if I try to add another store it say not available, even though its available

Other

Additional Information
Rating:
4.75
Voted: 30.47K
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Productivity, Business
Size: 39MB
App Age: 8 years 9 months
Release Date: Mar 03, 2017
Last Update: Nov 07, 2025
Version: 8.56.0
Version history
8.56.0
Nov 07, 2025
Bug fixes and improvements
8.55.0
Sep 25, 2025
Bug fixes and improvements
Version history