ShopSM

🇺🇸 United States
SM Retail, Inc.  | 
34
ASO score
Text
18/100
Reviews
0/100
Graphic
100/100
Other
0/100
rating
App Rating
3
rating
Votes
641
rating
App Age
6y 2m
rating
Last Update
Nov 11, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Rating
2.66
4.19
-37%
Number of Ratings (Voted)
464
25.8K
-98%
App Age
6y 1m
8y 6m
-28%
In-app Purchases Price
$0
$42
Update Frequency
26d
452d
-94%
Title Length
6
27
-78%
Subtitle Length
11
25
-56%
Description Length
2 290
1 821
+26%
Number of Screenshots
22
1148
-98 %
Size
66MB
86MB
-23 %

Category Ranking in United States

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Ranking Keywords in United States

Keywords App Rank
Illustration
Analyze this and other apps using Asolytics tools

Text ASO

Title (
Characters: 6 of 30
)
ShopSM
Subtitle (
Characters: 11 of 30
)
Shop SM App
Description (
Characters: 2290 of 4000
)
ShopSM is the one-stop app for all your shopping and grocery needs! Check out our selection of over 1,000+ Home, Fashion, Beauty, Babies & Kids, brands you love and trust. You want it—we’ve got it! - Authentic Items ShopSM is the official online shopping platform of The SM Store, the largest department store chain in the Philippines. We carry only 100% guaranteed authentic items from your all-time favorite brands like Crocs, Parisian, Adidas, Levi's, Surplus Shop, Dyson, Hosh, SM Home, Ace Hardware, Disney, Toy Kingdom, L’Oreal, and Maybelline. - A Convenient Way to Shop We want to make your everyday shopping super by making sure you have a hassle-free experience. Skip the long lines and the multiple travel expenses! Order through our app from the safety and comfort of your homes and have all your essentials delivered straight to your doorstep in no time. - Exclusive Offers Enjoy special offers exclusively on ShopSM. Save up on your purchases with our big monthly sales, promotions, and daily discounts you wouldn’t want to miss out on! You’ll also have early access to the hottest items on the market and weekly free shipping. - Buyer Guarantee Shop worry-free. Reach us through email, app and Messenger chat, and Instagram DMs for any concerns. You may also have your orders easily exchanged and returned for FREE (Return Policy applies) through any of The SM Store branches nearest your area should you need to. - Secure Payment We’ve got tons of payment options:: Cash On Delivery (Excluding SM Appliances), debit or credit card, BPI Online banking, GCash, PayMaya, or GrabPay! We also offer 0% interest installment plans for BDO, BPI, Metrobank, HSBC, and RCBC credit cardholders (min. spend P5,000). - More to Discover The ShopSM App is designed to be easy and simple to use. Enjoy multiple features that enhance your shopping experience such as quick logins through Facebook and Google, personalized recommendations, customer ratings and reviews, instant social media sharing, and push notifications to inform you of our promos. You’re only a few taps away from shopping for the best deals! Stay in the loop by following us on our socials! Like us on FACEBOOK: facebook.com/shopsmofficial Follow us on INSTAGRAM: @shopsmph Follow us on TIKTOK: shopsmofficial}
Read more

Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
3
641 voters

Some Latest Reviews

Vince][
10 Nov, 2025
1
Hindi gumagana ang dob na option hindi rin pwede itype
EL Magnifico24
07 Nov, 2025
1
Disappointing app, nagtipid pa kayo sa developer nyu, maganda nga yung design peru sobrang bagal mag load, kada pindot loading.
Aegielle
22 Oct, 2025
1
Poor service i ordered grocery using this app and then they cancelled it while i already paid using my card but didnt get any refund until now. I tried to email and use the refund in their app but its not working. So sad i got scam
_jamesp
20 Oct, 2025
1
For a corporation like SM, having this buggy and slow app is really unacceptable. Can't even login at all after forcefully logging you out. Can't even properly filter products on the times you're able to login.
HeavyBarber
06 Oct, 2025
1
Out of all the grocery apps I have, this is the worst! Very slow responding and keeps getting errors when grocery shopping. Change your developer! You’re SM, you should at least have the most functional app of all malls with apps!
Ysellaine
06 Sep, 2025
1
Their service in SM City Baguio is poor! Wag na magDL.
_Kebbu
26 Aug, 2025
1
Please invest on your website/app it’s frustrating to use! From adding items to cart down to choosing the payment method, voucher, pinning the exact location on map
zeeeeaaa
31 Jul, 2025
1
Terrible experience. Ordered at 10:30am and hanggang ngayon malapit na magsara yung mall wala parin. Instead of convenience, mas sasakit ulo nyo. Customer service scks. Basta kung ayaw nyo mastress, wag na kayo umorder dito. Wala silang maayos na sistema. Mas priority ng SM yung gr@bmart orders kesa from their own app and wala silang queueing system ng orders na narereceive nila.
romsky123
02 May, 2025
1
Sna my option to cancel the order, nagka doble kasi although hindi p nmn sya parehong paid. Saka walang option to pay the saved order, pano kaya un, ang status awaiting payment pero wla nmn option to click pra mag-pay

Other

Additional Information
Rating:
2.96
Voted: 641
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Shopping, Business
Size: 66MB
App Age: 6 years 2 months
Release Date: Nov 13, 2019
Last Update: Nov 11, 2025
Version: 5.9.1
Version history
5.9.1
Nov 11, 2025
* Performance improvements to ensure a faster and smoother user experience. * Resolved various issues that may have caused slowdowns or delays on certain devices. * Bug fixes and optimizations to enhance overall app stability and reliability. We’re continuously working to improve your experience. Let us know your feedback!
5.8.0
Oct 01, 2025
* Performance improvements to ensure a faster and smoother user experience. * Resolved various issues that may have caused slowdowns or delays on certain devices. * Bug fixes and optimizations to enhance overall app stability and reliability. We’re continuously working to improve your experience. Let us know your feedback!

More by SM Retail, Inc.

Version history