My SIMBA

TPG TELECOM PTE. LTD |

ASO score

Text

11/100

Reviews

0/100

Graphic

60/100

Other

0/100

App Rating

2.8

Votes

1.38K

App Age

Last Update

Jul 15, 2025

Compare with Category Top Apps

Metrics	Current App	Category Top Average	Difference
Rating	2.77	4.47	-38%
Number of Ratings (Voted)	1.4K	743.2K	-100%
App Age	5y 0m	6y 6m	-23%
In-app Purchases Price	$0	$39
Update Frequency	80d	43d	+86%
Title Length	8	25	-68%
Subtitle Length	0	27
Description Length	455	2 666	-83%
Number of Screenshots	702	1020	-31 %
Size	11MB	169MB	-93 %

Category Ranking in United States

Top	Dec 05, 2025	Dec 12, 2025
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Top	Dec 05, 2025	Dec 12, 2025
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Top	Dec 05, 2025	Dec 12, 2025
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Top	Dec 05, 2025	Dec 12, 2025
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Keywords	App Rank

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Text ASO

Title (

Characters: 8 of 30

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My SIMBA

Subtitle (

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Description (

Characters: 455 of 4000

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My SIMBA is a one-stop-shop to help you manage your SIMBA account and services on the go! Our brand-new app is easy to use, giving you quick control of your SIMBA products through our sleek interface. With a range of features right at your fingertips, SIMBA gives you immediate access to: • Your mobile usage • Account Balance • Manage your profile and more Keep an eye out for regular updates as we're continually looking for ways to improve the app.}

Screenshots

Rating & Reviews

Reviews Overview

🧐 Coming Soon…

Rating

2.8

1 375 voters

Some Latest Reviews

Měh

02 Dec, 2025

I suggest caution against this Telco. I experienced network connectivity issues in my office, and most times there is barely any 5G. Network is always on 4G/LTE. I tried the overseas roaming & it was intermittent at best. When I attempted to port out to another telco, SIMBA suspended my account & made the entire process extremely painful & long. I’m still trying to resolve the issue and will be submitting a complaint to IMDA & the Consumer Association of Singapore (CASE).

Annoy-mous

21 Nov, 2025

Currently app only allows login via sms otp. We need other means of login, email otp or password if sms otp is not working. Coverage is acceptable in my area (west of SG). Not so good in basement of malls.

First Hokangay

11 Nov, 2025

Poor network for days and only email support that takes days to reply. Asking if I’m at the lobby or toilet instead of fixing the issue — seriously? For a telco, you should know people need to stay connected and a hotline for real support is most important.

Ljy_Kem

02 Nov, 2025

Extremely disappointed with SIMBA’s service and support. While overseas, my SIM card became locked after trying multiple times to reconnect to the network for internet access — something that should not have caused a SIM lock in the first place. Once locked, I was unable to receive OTPs or access my account to retrieve the PUK code. I reached out via email and Messenger, but there was no response at all. It is unacceptable that there is no direct or urgent support channel for customers facing service loss, especially for those traveling abroad who rely on connectivity. This experience has been frustrating, time-consuming, and completely avoidable with proper customer support. SIMBA seriously needs to improve its response time and provide reliable assistance for users outside Singapore.

Mdhafidzyeo

22 Oct, 2025

Cannot find icon on monitor with other telcos like SingTel, M1, StarHub, etc

No nick name as all been taken

21 Oct, 2025

It is super frustrating and helpless when the loading page shows and totally lost connection with others. Can’t even check the google map!

GDGEBENENA SNEJ

25 Sep, 2025

This data is horrible. Always at 1-2 bars in public

Bahbah black bah

22 Sep, 2025

Live in sengkang for 8 yrs. my 2nd line. It’s always one or 2 bars; searching/ loading. Emailed CS, they replied didn’t deny that their network is bad, they are in the midst of upgrading but no compensation for all these months lost of use. I have 2 lines with simba which I totally regret porting over. If I can don’t think they deserve any star.

Jatx12

21 Sep, 2025

Worse telco ever for data. Always have to rely on wifi in most places no reception . Think before you sign up even if its free. Why is this company still available

Other

Additional Information

Rating:	2.77
Voted:	1.38K
App Store Link:
Website:
Email:	-
Privacy Policy:
Categories:	Utilities
Size:	11MB
App Age:	5 years
Release Date:	Dec 01, 2020
Last Update:	Jul 15, 2025
Version:	2.7.9

Version history

2.7.9

Jul 15, 2025

Bug fixes and performance improvements

2.7.8

Jul 10, 2025

Bug fixes and performance improvements

My SIMBA

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