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Virgin Plus My Account

🇺🇸 United States
Virgin Mobile Canada  | 
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47
ASO score
Text
45/100
Reviews
50/100
Graphic
60/100
Other
0/100
rating
App Rating
4.5
rating
Votes
330.15K
rating
App Age
10y 9m
rating
Last Update
Dec 15, 2025

Compare with Category Top Apps

Top 10
Metrics
Current App
Category Top Average
Difference
Rating
4.55
4.67
-3%
Number of Ratings (Voted)
329.3K
3.3M
-90%
App Age
10y 9m
8y 1m
+33%
In-app Purchases Price
$0
$67
Update Frequency
35d
28d
+24%
Title Length
22
23
-4%
Subtitle Length
11
28
-61%
Description Length
814
3 033
-73%
Number of Screenshots
848
1382
-39 %
Size
589MB
287MB
+105 %

Category Ranking in United States

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Top Dec 11, 2025 Dec 18, 2025
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Top Dec 11, 2025 Dec 18, 2025
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Top Dec 11, 2025 Dec 18, 2025
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Top Dec 11, 2025 Dec 18, 2025
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Ranking Keywords in United States

Keywords App Rank
Illustration
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Text ASO

Title (
Characters: 22 of 30
)
Virgin Plus My Account
Subtitle (
Characters: 11 of 30
)
Virgin Plus
Description (
Characters: 814 of 4000
)
The My Account app lets you manage your account 24/7 from your phone. Pay your bill, check your usage, grab a travel pass and so much more. - New! Change your monthly plan right in the app. - Check your account balance, view, download, print and pay your bill. - Easily manage your travel usage. - View your wireless and Internet usage. - Add and remove add-ons (including Travel Passes for roaming). - Check out your plan details. Find support from anywhere in the app. Good to know: We won't charge you data when you use it on 3G/4G/LTE networks. The My Account app is only available to monthly Members. On Prepaid? Manage your account at virginplus.ca/prepaidlogin. Learn more about app permissions: virginplus.ca/privacy For app support or troubleshooting, please contact: VPAppSupport@VirginPlus.ca}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.5
330 147 voters

Some Latest Reviews

Gakopia
15 Dec, 2025
2
Why on earth is this app 583MB? That’s more than the most used apps in the App Store. It’s just a web-based app.
TaNina Nina
15 Dec, 2025
1
I signed up for preauthorized billing thru my bank account and received confirmation from virgin plus it was set up . But then on billing date the payment was not withdrawn. I was not notified that payment had not been received and 2 wks later my data was suspended. I was stranded out of the home without calling capability. And when I returned home I couldn’t get the two step authentication code via text or call because my LTE was suspended. I had to use a neighbour’s phone to get the code and endure embarrassment at this stupid billing issue. I am very disappointed by virgin plus so far!
LeClientQuiAPerduSaVirgin-ité
14 Dec, 2025
1
Même après neuf ans, je n’ai jamais eu d’appel de promotion ni de rabais sur ma facture. Au Québec, on se fait mettre dans le trou de pète une facture plus cher que le prix du lubrifiant à l’épicerie. Cordialement, le client qui n’est plus Virgin du trou de pète grâce à vous.
jamanizle
13 Dec, 2025
1
I have tried multiple times to reach out to your service department, and have been brushed off repeatedly. I cannot access my account. I would appreciate if you could look into this.
FunnyMan 7
13 Dec, 2025
1
Always have to change my password everytime I login to pay my bill, very annoying.
Lame….
10 Dec, 2025
1
I wouldn’t recommend Virgin’s services to anyone unless you like to get harassed. They regularly harass me before my due dates and will even send suspension notices before I even get close to my payment due dates. It honestly seems like their company is desperate, likely going to permanently cut ties with them soon as I’m getting fed up with it.
Frustrated “Virgin” Victim
05 Dec, 2025
1
I have 0-1 bars of service in places that all of the people around me have 3-4 bars. In the middle of town, or the edge, I have 0-2 bars of service. Outskirts of town I have 0-1, and every once in a while I get 3 bars in certain places but that is very uncommon. I’m with virgin because they’re cheap, not because they’re good. If I find a better option for cost I will take it 100%. Poor cell provider, and still $60/month.. not very good. Also, they only offer their best deals to people who aren’t a current customer. ZERO customer appreciation, they only offer good deals to rope people in and then they screw you. I tried to make my “nickname” on the review “displeased” and I tried “dissatisfied” and “unimpressed” and it says they’re already taken. Shocker
Roofer DaveNorth Shore
03 Dec, 2025
1
$187 in data over charges for 1 day Absolutely ridiculous And cut me off with a credit on my balance with absolutely no warning Then all day to solve the issue
zoeee84
01 Dec, 2025
1
Updated the app to its newest version, it constantly crashes. Doesn’t open necessary pages I need (trying to self-install internet service!!) have to wait on call with customer service instead. Pls fix the buggy app.

Other

Additional Information
Rating:
4.55
Voted: 330.15K
App Store Link:
Website:
Email: -
Privacy Policy:
Categories: Productivity, Utilities
Size: 589MB
App Age: 10 years 9 months
Release Date: Mar 06, 2015
Last Update: Dec 15, 2025
Version: 10.12.1
Version history
10.12.1
Dec 15, 2025
We’ve fixed bugs and made improvements to make your experience better.
10.12.0
Dec 12, 2025
We’ve added multi-factor authentication to the MyVirgin Mobile login page as an extra security feature.

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Version history
Ranking
Text ASO
Graphic ASO
Reviews ASO
Other ASO