Barclays Video Banking

🇺🇸 United States
Barclays Services Limited  | 
19
ASO score
Text
39/100
Reviews
0/100
Graphic
4/100
Other
0/100
rating
App Rating
2.9
rating
Votes
2.84K
rating
App Age
7y 5m
rating
Last Update
Mar 04, 2021

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
308.3K
5.7M
-95%
Rating
0
4.29
Number of Ratings (Voted)
0
9.6M
App Age
7y 5m
6y 7m
+13%
In-app Purchases Price
$0
$142
Update Frequency
1761d
91d
+1 831%
Title Length
22
26
-15%
Short Description Length
73
68
+7%
Description Length
2 450
2 775
-12%
Number of Screenshots
170
853
-80 %
Has Video?
No
0% has videos
Size
0MB
0MB

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Text ASO

Title (
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Barclays Video Banking
Short Description (
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Barclays Video Banking lets you have a confidential conversation with us.
Description (
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Barclays Video Banking lets you have a confidential conversation with us. It’s a convenient alternative to visiting a branch to talk about your banking needs, and with a good Wi-Fi connection, it’s free to use. You can access the app from the Barclays Mobile Banking app for on-demand queries. Alternatively, if you have a Relationship Manager, you can make an appointment with them. They’ll then send you an invitation email confirming the date and time of your review with details on how to access it. How to register and access Barclays Video Banking • Barclays Video Banking uses a separate app – if you don’t already have it, you’ll need to install it • You can start your call from the Barclays Mobile Banking app (to talk about your personal banking) or Barclays.co.uk/contact-us (to talk about a mortgage) • If you would like to discuss your accounts, you will need to identify yourself once connected • If you’ve received an invite to a call from us, please click the link in the email to start * To keep your money safe, Barclays Video Banking won’t operate on a rooted or jailbroken phone* Benefits Personal banking • Barclays Video Banking allows you to speak to us face to face from the comfort of your home • We’re available seven days a week so you can discuss your banking needs when you choose • We’ll be able to discuss your accounts and complete servicing requests Mortgages • Barclays Video Banking allows you to speak to a mortgage specialist face to face from the comfort of your home or office • You’ll be able to talk to us about a new or existing mortgage Appointments and invites • If you have a Relationship Manager, you’ll be able to use the app for pre-arranged appointments to discuss your account reviews and banking needs • Being face to face with your Relationship Manager helps make longer complex conversations easier to understand and makes sure they can fully meet you and your family’s banking needs • Appointments can be made at whatever time suits you, and as long as you have a good Wi-Fi connection, you can be wherever is most convenient for you Other information • We recommend you use Wi-Fi to avoid data costs from your mobile provider • Make sure you’re somewhere private where you won’t be overheard Barclays Video Banking is free, but network charges might apply if you’re not connected to Wi-Fi. All intellectual property rights in the software and the service belong to us or our licensors.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
2.9
2 836 voters

Some Latest Reviews

John Mearns
19 Sep, 2021
5
Great app for looking at what you've spent without having to wait for monthly update via post
Mo Kaher
16 Sep, 2021
1
I would put minus stars if I could. Waited 4 hours. Got to 3rd. It was now 11pm. Kicked me off. Up at 5 am when the kids wake up. Then go to work. Shattered. Can't open a savings account. What bank doesn't let you open a savings account!
Athiqur Rahman
06 Aug, 2021
1
"kindly grant required permissiob for this app to work". App doesn't tell me what those permissions are. Should I grant all permissions?
David Williams
05 Aug, 2021
1
Every time I have tried using the app it starts the queue at 50th and and I get to about 35th is says there is a technical glitch. So pretty bloomin useless. This is the same at different times of day over the last week.
Peter Pubanc
05 Aug, 2021
1
Doesn't work. I would give it negative 5 stars if I could. Can't get through to Barclays on the phone, mobile app or this app. Useless
Daniel Taylor
29 Jul, 2021
1
Doesn't work. Just gets to the screen (after you have made it to 1st in the queue) where it says 'connecting you to a Barclays video banker' and then it just hangs. Tried multiple times on separate devices, both on and off wifi
jasmine j
26 Jul, 2021
1
I would give zero stars if I could, the service lady was nice, her wifi not so much. Kept disconnecting about three to five times, horrible connection and waste of my time. Considering finding a new bank because I'm so tired of trying to connect to an accountant.
christine walker
23 Jul, 2021
2
Not enough information for people that are not computer or phone people Not sure how to use on phone or computer things do not improve with age at times
Jeff Davies
08 Jul, 2021
5
I used it once, spoke to a lovely lady, she sorted out the issue even though it was not the correct department. She was friendly, cheerful , wirking from home and very helpful. Brightened my day actually. It's a great app for when you need to speak to someone as opposed to not having the appropriate button to press during an automated menu.

Other

Additional Information
😢 Deleted from App Store
Rating:
2.87
Voted: 2.84K
Google Play Link:
Website: -
Email:
Privacy Policy:
Categories: Finance
Size: -
App Age: 7 years 5 months
Release Date: Jul 23, 2018
Last Update: Mar 04, 2021
Version: 2.4.7
Version history
2.4.7
Mar 04, 2021
Customer experience improvements.
2.4.6
Oct 02, 2020
Version history