BT Email

🇺🇸 United States
BT Group PLC  | 
16
ASO score
Text
21/100
Reviews
0/100
Graphic
28/100
Other
0/100
rating
App Rating
4.3
rating
Votes
1.74M
rating
App Age
5y 8m
rating
Last Update
Jul 08, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
646.2K
498.8M
-100%
Rating
4.25
4.16
+2%
Number of Ratings (Voted)
1.3M
530.9M
-100%
App Age
5y 7m
9y 6m
-41%
In-app Purchases Price
$0
$96
Update Frequency
186d
187d
-1%
Title Length
8
25
-68%
Short Description Length
26
66
-61%
Description Length
1 043
2 685
-61%
Number of Screenshots
683
1046
-35 %
Has Video?
No
0% has videos
Size
0MB
0MB

Category Ranking in United States

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Downloads

Downloads Graph
Downloads icon
Total
643.7K
Last month icon
Last month
7.8K

Text ASO

Title (
Characters: 8 of 50
)
BT Email
Short Description (
Characters: 26 of 80
)
BT Email app for our users
Description (
Characters: 1043 of 4000
)
PLEASE NOTE, the BT Email app is only available for users of our new premium and standard email service. To find out more about the new service, please visit https://www.bt.com/help/email/what-s-the-bt-email-app-and-how-do-i-get-it- If you’ve started using the new email service, download the app for free today and take your email with you, wherever you go. This is what you will get: - A brand new app – Designed specifically for our email service, completely BT-run and UK supported. - No need to worry – our world-class cyber security protects your email to give you complete peace of mind. - Hassle-free emailing - the app has a clear, user-friendly interface that makes it easy to send, read and organise your email. You can group emails by date received, contact or classification and add folders at the touch of a button; then manage your signatures, autoreplies and more via the settings menu. - Help is close at hand – Our free support comes from advisors based in the UK and Ireland, so asking for help and advice couldn’t be easier}
Read more

Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.3
1 743 779 voters

Some Latest Reviews

David Coast
04 Jan, 2026
1
carried out actions asked on tech support still no joy and locked out of my emails oh joy
Sarah Wright
03 Jan, 2026
1
It is repeatedly telling me my session is expired and the when I click into log in it says its not available. Very annoying.
W0LFPACK -7-
03 Jan, 2026
1
utterly trash! emails sent are a coin flip if they ever arrive.
William Biggins
31 Dec, 2025
1
every time I try to log in it doesn't recognise my password it is pathetic
Susan Matthews
31 Dec, 2025
5
good and efficient service which i use daily a d would be lost without
Peter Hardy
30 Dec, 2025
5
exceptional, yes Happy to now have it. Not yet. all good with this App. 😊
Niki Bartlett
28 Dec, 2025
2
opens in a random recent email when I open the app. when I open the email I want, it changes to another email. search function doesn't work properly and the app refreshes and takes you back to the top when scrolling down through emails. only received 2 stars coz I can see my most recent emails and send new ones.
Margo Smith
27 Dec, 2025
1
everything has gone wrong with bt.ill be writing to head office. I've had enough ever since I've got this stupid new hub
Stuart Smith
27 Dec, 2025
2
unfortunately the app repeatedly asks me to sign in. This rather irritating as I have to do this every time I use the app.

Other

Additional Information
Rating:
4.33
Voted: 1.74M
Google Play Link:
Website: -
Email:
Privacy Policy:
Categories: Communication
Size: -
Installs: 643.71K
App Age: 5 years 8 months
Release Date: May 18, 2020
Last Update: Jul 08, 2025
Version: 25.2.3
Version history
25.2.3
Jul 08, 2025
This release features fixes on accessibility issues and attachment of embedded images for you. It also comes with a change to the Email ID login screen which looks the same as Webmail.
24.1.7
Jul 30, 2024
This release has features available to customers to request on, which support tags and the ability to create, update and delete filter rules. There is a fix to issues reported when downloading releases of the mobile clients. The Out of Office “From” date and “To” date is to be 24 hours apart. There are also some fixes to issues when downloading or viewing some attachments and opening hyperlinks in html.
Version history