RailMadad

🇺🇸 United States
Centre for Railway Information Systems  | 
18
ASO score
Text
21/100
Reviews
0/100
Graphic
40/100
Other
0/100
rating
App Rating
2.8
rating
Votes
356.68K
rating
App Age
6y 6m
rating
Last Update
Dec 03, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
2.8M
11.9M
-77%
Rating
2.68
4.15
-35%
Number of Ratings (Voted)
140.1K
14.3M
-99%
App Age
6y 6m
8y 4m
-23%
In-app Purchases Price
$0
$41
Update Frequency
36d
132d
-73%
Title Length
9
25
-64%
Short Description Length
88
67
+31%
Description Length
197
2 570
-92%
Number of Screenshots
702
1074
-35 %
Has Video?
No
0% has videos
Size
0MB
0MB

Category Ranking in United States

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Downloads

Downloads Graph
Downloads icon
Total
2.7M
Last month icon
Last month
54.3K

Text ASO

Title (
Characters: 9 of 50
)
RailMadad
Short Description (
Characters: 88 of 80
)
Now you can lodge your complaint & suggestions using 'RailMadad' mobile app.
Description (
Characters: 197 of 4000
)
The 'RailMadad' app allows passengers to lodge complaints through Mobile APP & WEB platform and enables them to check real-time feedback on the status of redressal of their complaints.}

Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
2.8
356 681 voters

Some Latest Reviews

Mani sankar J
04 Jan, 2026
1
What's the point of this app if everything is redirected to WhatsApp? And the worst part is WhatsApp bot is also very buggy
Ankit A
02 Jan, 2026
4
okay I'm unsure why this app exists if all it does is redirect you to WhatsApp at every click of a button. that being said, I had my grievance resolved in less than 5 minutes. while I'm happy with that, i can't help but laugh at the inefficiency in building such an app that's just going to run on whatsapp APIs
Rayudu Pasupuleti
01 Jan, 2026
1
BNRS plarform 4 water taps are leaking. pleasw repair taps or else lot of water waste. not able to raise compliant as my pnr is not confirmed
Rishika Ch
31 Dec, 2025
1
This is such a useless app. I tried to fill in a grievance which in turn redirects me to WhatsApp. Even in WhatsApp when I enter the right PNR number, it says the PNR number is not right. A very nice way to not even take complaints. I would give a zero rating if there was an option.
Antu Roy
31 Dec, 2025
5
SCNL KUR(RailMadad executive) is excellent person. Provide immediate solution.
Lalbahadur Ramdarash Kanojiya
31 Dec, 2025
1
koi madat nhi milti hai government ne madat k naam par bahut sare number bahot sare app banaye hai lekin madat kahi se nahi milti hai aaj kal log AC coach ko sleeper bana k rakh diye hai or sleeper ko chalu har jagah TC milenge lekin fine marne k liye passenger ki taqlif koi nahi janana chahta hai nahi india railway train toilet train Arrives hone k 2 ghante baad se pani khatam toilet kharab railway canteen ki be Marzi rate lagakar food bechna 15 wale pani ka rate 20 lena jo kisi ko dikhta nhi
priyesh shabdalu
30 Dec, 2025
1
worst app ever, it redirects to whatsapp and thats way worse, wanted to raise a complaint, it did not got registered, even after entering the correct pnr it kept on showing invalid pnr
Ashutosh mourya
30 Dec, 2025
1
bakwas app hai..kisi kaam nhi...PNR sahi likho fir bhi glt bolta h...wahit akdm m to 1 star bhi na du
A Charan
30 Dec, 2025
1
worst app not working, it is directly taking you to whatsapp, after filling every details it is saying check ur PNR no, I have cross checked it more than 10 times still it is saying the same, U actually don't get any grievance🤮

Other

Additional Information
Rating:
2.76
Voted: 356.68K
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Travel & Local
Size: -
Installs: 2.75M
App Age: 6 years 6 months
Release Date: Jul 13, 2019
Last Update: Dec 03, 2025
Version: 4.0.12
Version history
4.0.12
Dec 03, 2025
Delete User functionality added
4.0.11
Oct 08, 2025
Version history