CIBC Mobile Banking®

🇺🇸 United States
CIBC  | 
38
ASO score
Text
33/100
Reviews
72/100
Graphic
40/100
Other
0/100
rating
App Rating
3.9
rating
Votes
4.49M
rating
App Age
14y 6m
rating
Last Update
Nov 01, 2023

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
6.8M
6.3M
+8%
Rating
3.85
4.24
-9%
Number of Ratings (Voted)
3.9M
9.4M
-58%
App Age
14y 6m
6y 0m
+140%
In-app Purchases Price
$0
$145
Update Frequency
786d
76d
+934%
Title Length
20
26
-23%
Short Description Length
49
67
-27%
Description Length
2 357
2 748
-14%
Number of Screenshots
2085
848
+146 %
Has Video?
No
0% has videos
Size
0MB
0MB

Category Ranking in United States

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Downloads

Downloads Graph
Downloads icon
Total
6.7M
Last month icon
Last month
58.9K

Text ASO

Title (
Characters: 20 of 50
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CIBC Mobile Banking®
Short Description (
Characters: 49 of 80
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CIBC Mobile Banking
Everyday banking on the go
Description (
Characters: 2357 of 4000
)
FIND IMPORTANT DISCLOSURES BELOW The CIBC Mobile Banking App has received the highest ranking in customer satisfaction in Canada, according to a 2021 study from J.D. Power. We’re always striving to make our app do more for you. FEATURES Securely access your accounts with your fingerprint, face ID or password. Apply for bank accounts or credit cards and view your application status in real time. Get a snapshot of all your accounts in the same place, anytime. Use at payment terminals. Set up instant, post-dated or recurring payments. Deposit cheques in a flash - all you need is to take a picture with your phone. Send and receive money instantly with Interac e-Transfer. Quickly search for branches, banking hours, bank machines and mortgage advisors near you. Receive your free Equifax credit score directly in the app, without affecting your score. Our Travel Tools feature a currency converter, helpful tips and emergency numbers for while you’re away. Our Virtual Assistant is available 24/7 to answer your banking questions and is able to perform everyday banking transactions on your behalf. LANGUAGES Supports English and French PRIVACY Your privacy and security comes first. Learn more about how CIBC is committed to protecting you by visiting https://www.cibc.com/en/privacy-security.html. LEGAL By downloading the CIBC Mobile Banking App you consent to the installation of this App and to any future updates or upgrades which may be automatically installed depending upon your device or operating system’s default settings or the settings you have selected. The app (including any updates or upgrades) may: (i) cause your device to automatically communicate with our servers to deliver the features and functionality described in the app description or through new features as they are introduced, and to record usage metrics; (ii) collect, use and disclose personal information as set out in our Privacy Policy; and (ii) affect preferences or data stored on your device. You can withdraw your consent at any time by uninstalling this App. For assistance, contact CIBC at the mailing address below. CONTACT For your banking questions, please visit: https://www.cibc.com/en/contact-us.html. Telephone Banking: 1-800-465-2422 Address: CIBC Head Office, 81 Bay Street, CIBC Square, Toronto, Ontario, Canada M5J 0E7 Website: http://www.cibc.com}
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Visual ASO

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Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
3.9
4 492 492 voters

Some Latest Reviews

Jaki Do
21 Dec, 2025
1
regular forced updates. Dec. 22, 2025 - updates are still being forced upon us. - Zero stars!
Mathieu Bilodeau
21 Dec, 2025
1
I can't open the app anymore( infinite loading screen with zero error or solution) fix your app XD
Aiden
21 Dec, 2025
1
tried putting in my card information and it kept saying it was incorrect when it's not. Seriously FIX THIS APP ALREADY!!!!!!
Clint Westwood
20 Dec, 2025
5
thanks for online banking service, save from traffic tie ups to the bank. awesome 👌
Tina “Beaner Spins” Spinelli
19 Dec, 2025
1
why can't I actually get the mobile banking part to open via the app...why download if it's not gonna even allow me to sign in....not off to a good start
John Carroll
19 Dec, 2025
1
sucks nobody knows how to use it you went backwards now I have to go to another bank
Charlotte Brocklesby
18 Dec, 2025
1
I just want to do my banking and I cant even open the app!!!
M C
18 Dec, 2025
3
I use the app to do most of my banking transactions, but am surprised the app doesn't have mandatory two-steps verification (ie, send a code to your phone, etc.). I search through the app but didn't see an option to activate. Other major bank apps have that log-in feature. Also, it's been months that the dispute credit card item does not work (eg, received error message at final step). Last, it's hard to find the messages on the app!
Mae Holliston
18 Dec, 2025
3
Been using the app for years... pop ups are annoying but for some reason I can no longer view statements

Other

Additional Information
Rating:
3.86
Voted: 4.49M
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Finance
Size: -
Installs: 6.72M
App Age: 14 years 6 months
Release Date: Jun 14, 2011
Last Update: Nov 01, 2023
Version:
Version history
Nov 01, 2023
Banking should always be quick, easy and secure, so we’re always improving our Mobile Banking App to serve you better. Are you an Aventura cardholder? Our new CIBC Rewards platform gives you a seamless loyalty experience to access your points balance, redeem points for travel, and much more! Keep your app updated to get the latest tools and best experience.
Varies with device
Mar 29, 2021
What’s New:<br><br>We’re always trying to make it easier for you to manage your money on our Mobile Banking app. This time, we’ve fixed some bugs to improve reliability and performance. Update your app and experience better banking today.
Version history