SmartCare by Cigna

🇺🇸 United States
Cigna  | 
32
ASO score
Text
25/100
Reviews
60/100
Graphic
40/100
Other
0/100
rating
App Rating
3.8
rating
Votes
22.56K
rating
App Age
5y 1m
rating
Last Update
Oct 22, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
41.1K
2.3M
-98%
Rating
3.39
4.21
-19%
Number of Ratings (Voted)
9.7K
2.5M
-100%
App Age
5y 0m
7y 9m
-35%
In-app Purchases Price
$0
$40
Update Frequency
44d
156d
-72%
Title Length
18
25
-28%
Short Description Length
75
65
+15%
Description Length
1 632
2 808
-42%
Number of Screenshots
2046
1304
+57 %
Has Video?
No
0% has videos
Size
0MB
0MB

Category Ranking in United States

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Downloads

Downloads Graph
Downloads icon
Total
40.8K
Last month icon
Last month
558

Text ASO

Title (
Characters: 18 of 50
)
SmartCare by Cigna
Short Description (
Characters: 75 of 80
)
Cigna Insurance Middle East members covered with “Smartcare by Cigna” plans
Description (
Characters: 1632 of 4000
)
SmartCare by Cigna – A New & Improved Experience SmartCare by the Cigna Mobile App is designed exclusively for Cigna Insurance Middle East customers covered under SmartCare by Cigna plans. With an all-new user experience and enhanced features, managing your health benefits has never been easier. Seamless Registration & Login: Register quickly using your Emirates ID or Neuron ID. For added convenience, SmartCare now supports a simplified login via UAE Pass, making access faster and more secure. Your All-in-One Health Hub: SmartCare App allows you to manage your care on your terms. Whether it is looking for a doctor, tracking your claims, or accessing exclusive healthcare offers, everything is now a tap away. What’s New in SmartCare? − Revamped User Experience – A fresh, intuitive interface for effortless navigation − Simplified Login with UAE Pass – Secure and hassle-free access − Enhanced App Performance – Faster, smoother, and more responsive − Access Table of Benefits – View and understand your coverage details easily − Download Healthcare ID Cards to Your Wallet – Keep your insurance details handy − Recently Visited Providers – Quickly find and revisit your preferred doctors − Claims Tracking – Submit and monitor claims in real-time − Profile Management – Update your details and communication preferences − Exclusive Promotions & Offers – Get access to special health packages from various healthcare providers − Telehealth Services via TruDoc – Consult doctors anytime, anywhere through from the comfort of your home or office Download SmartCare now and take control of your health with ease!}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
3.8
22 558 voters

Some Latest Reviews

Jaseel Salam.k
11 Nov, 2025
1
I called Cigna customer care regarding a query for my colleague who is critically ill and scheduled for bypass surgery. Despite providing full verification, the executive refused to assist and insisted the patient must call personally. This is extremely disappointing—how can someone in such a serious condition be expected to make a call? I hope Cigna improves its support for patients in urgent medical situations.
Evgeniya Kazina
15 Oct, 2025
1
The app is useless, all the time log out. The search is bad, no map. No clear rules applied to every hospital. It is absolutely useless.
Vege
31 Jul, 2025
1
After the lastest update whenever I sign in I'm greeted with an error message "Session expired. Please login again". Logining out and in again keeps giving me the same error. Please fix your app
M M
27 Jun, 2025
1
More often nothing works, then that it works. Maximum frustrating
Amitava Kabasi
23 May, 2025
4
Functionality of this app is quite nice. My only complaint is that it doesn't have a biometric log in option.
Dias Joy
11 May, 2025
1
Seriously ??? No fingerprint login option in this day and age? This app is stuck in the Stone Age!! The ridiculous OTP requirement makes opening it a painful two-minute ordeal. In a world that demands speed and efficiency, this app developer is dragging their feet. Get with the times and implement biometric login already! This is beyond frustrating.. 🤬🤬
Mona Hakimelahi
11 May, 2025
2
Delay in loading each feature; Bug in the banking account; you should not apply for a claim easily by so much issues the app has.
Mohammad Gouda
20 Apr, 2025
1
worthless application, always requires OTP every time you use it, then it fails constantly, searching is worthless as well
Shoaib Farhad
20 Apr, 2025
1
Does not provide policy related info, hospital network etc for the family or principal insurance holder despite having all the member details.

Other

Additional Information
Rating:
3.78
Voted: 22.56K
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Medical
Size: -
Installs: 40.79K
App Age: 5 years 1 month
Release Date: Nov 26, 2020
Last Update: Oct 22, 2025
Version: 2.1.0
Version history
2.1.0
Oct 22, 2025
Minor enhancements and bug fixes
2.0.9
Oct 06, 2025
New Feature: Push Notifications<br>Stay informed in real-time! You’ll now receive instant alerts for:<br>- Claims Submission Confirmation<br>- Claims Status Updates
Version history