hvv - route planner & tickets

🇺🇸 United States
Hamburger HOCHBAHN AG  | 
34
ASO score
Text
33/100
Reviews
64/100
Graphic
28/100
Other
0/100
rating
App Rating
4.2
rating
Votes
4.43M
rating
App Age
13y 11m
rating
Last Update
Dec 05, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
3.8M
16.4M
-77%
Rating
4.3
4.21
+2%
Number of Ratings (Voted)
3.9M
15.2M
-75%
App Age
13y 10m
8y 6m
+63%
In-app Purchases Price
$0
$50
Update Frequency
116d
246d
-53%
Title Length
29
25
+16%
Short Description Length
78
72
+8%
Description Length
3 965
3 045
+30%
Number of Screenshots
668
1460
-54 %
Has Video?
No
0% has videos
Size
0MB
0MB

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Downloads

Downloads Graph
Downloads icon
Total
3.8M
Last month icon
Last month
29.4K

Text ASO

Title (
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hvv - route planner & tickets
Short Description (
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Buy bus, train or subway tickets and get around Hamburg with hvv route planner
Description (
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Your hvv app connects you to public transport in Hamburg and the surrounding areas. It always shows you the best way. With the intelligent hv route planner, you will always find the best connections for bus, subway, train and ferry, including the appropriate mobile ticket. THE KEY FACTS🔝 Receive push notification in case of interruptions Use the route planner for Hamburg & surrounding areas View timetables & journey planner in real-time Check the tariffs for your connection Buy mobile tickets - payment via PayPal available Get a 7 % discount on single & day tickets Bookmark lines & places Create alarms for departures & exits Use the hvv App also in dark mode ROUTE PLANNER AND TIMETABLE 🗺 Always find the best routes by bus, subway, train and ferry. The intelligent hvv route planner is your navigation system for Hamburg's public transport and shows you the relevant travel information for your route in real-time. In addition, you can add another stopover to your route. Is your bus or train delayed? Or is another route faster than the train? With the hvv route planner, you always have the latest travel advice at your fingertips and reach your destination even faster. BUY A MOBILE TICKET 🎟️ As soon as you know where you want to go, all you need is the right public transport ticket. From single tickets to group tickets - you can find many tickets in the hvv app and conveniently buy them on the go as mobile tickets. 7 % DISCOUNTS ON MOBILE TICKETS💰 Pay for your public transport tickets online via PayPal, SEPA direct debit or credit card and save 7% compared to buying them at a ticket machine or on the bus. Weekly and monthly tickets and the Hamburg CARD are excluded. The displayed price of the ticket already includes the discount. BOOKMARK DESTINATIONS & LINES⭐ For even more convenience, you can save stops and addresses as favourites. You can also save frequently used locations, such as work or home, to navigate to them with one click from the home screen. This saves you time when planning your route and makes it even easier to start your journey. DEPARTURES NEAR YOU🚏 You know where to go? We'll show you when to go! The hvv app shows you the departures of all lines at the stops in your area. Just swipe down on the home screen of the app and find out about current departures. This way, you can easily see when you have to hop on and save yourself the search for connections. Always be up to date in public transport. ENABLE CONTACTS & SHARE CONNECTIONS📲 Enable your contacts in the app and select your destination in the route planner directly from your address book. Share your connection if needed or add it to your calendar. TRAVEL INFO & DISRUPTION MESSAGES⚠️ Always stay up to date. All messages for your favourite lines are clearly displayed under "Messages". In addition, you can create alarms for lines, weekdays and time periods and be warned of disruptions via push messages. Whether it's construction work, closures, or cancellations, with the hv app, you are informed in every situation. Do you still have questions? Our chatbot will be happy to help you. ALSO INTERESTINGℹ️ Do you want even more flexibility? Then why not try out the hv switch app and also make use of offers from the mobility providers MOIA, MILES, SIXT share, Free2Move, and Voi; all in just one app. FEEDBACK🔈 Our goal is to make mobility by public transport in Hamburg as comfortable as possible. To improve the hwv app, we need your feedback. Write us your opinion and suggestions to app-feedback@hvv.de.}
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Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.2
4 430 433 voters

Some Latest Reviews

Daisy Duck
03 Jan, 2026
3
Ich bin ja froh, daß es eine App gibt und vieles ist auch gut gemacht daran - aber ich frage mich immer wieder ob die Hochbahn gar nicht weiß wo ihre Busse gerade sind oder ob diese Daten nicht oder nur zum Teil in die angezeigten Abfahrtzeiten in der App einfließen - es ist ähnlich wie mit den Anzeigetafeln an den Bahnsteigen: Sie zeigen manchmal nur den Fahrplan an und nicht Echtzeit-Daten. Das ist im Laufe der Jahre ja besser geworden - was mich für die App hoffen läßt, daß sie irgendwann auc
Tymoteusz Swigon
03 Jan, 2026
3
Mit der App ist alles gut, nur bitte kriegt eure Busfahrer in den Griff. Ich habe schon öfters einen Busfahrer erlebt, der Erwachsenentickets von Kindern will, weil sie keinen Ausweis mithaben, obwohl es ganz eindeutig ist, dass sie unter dem vorgegebenen Alter sind. Also bitte versucht mal, was da zu machen.
Tut Nicht Zur Sache
03 Jan, 2026
1
Jan 26. Welche Verbesserungen? Kein Quermodus. Es gibt keine Bedienungsanleitung für diese komplexe App, die bei der sehr leichten Fehlbedienung Geld unwiederbringlich beim Fahrgast abzieht und das auch noch ohne Fahrkarte als Gegenleistung. Fahrkarten nicht erstattbar bei so leichtem Fehlkauf weil angeblich nicht kontrollierbar. HVV, Ihr könnt jederzeit Fahrkarten prüfen. Ihr müsst es nur tun.
Timm Reupke
02 Jan, 2026
3
Für einen groben Überblick geeignet. Allerdings stimmen die Bus Abfahrtszeiten nicht. Noch schlimmer ist allerdings, dass sich verschiebende Abfahrtszeiten nicht zur Anpassung der Ankunft führen. das geht besser, denn so ist die App nicht vernünftig nutzbar
Ingo Meyer
02 Jan, 2026
5
perfekte App! Verständlich und einfach zu bedienen!
Sylvia
02 Jan, 2026
2
Was ist los ich kann keine Fahrkarte buchen. Keine Verbindung zum server. Bitte beheben
Ulf Zimmermann
02 Jan, 2026
1
meine Frau muss losfahren und der Server ist nicht erreichbar, also keine Fahrkarte!
Kyra Braun
02 Jan, 2026
1
Verspätungen oder unvorhergesehene Strecken-Störungen fließen nicht zeitnah in die App. Als Orientierungshilfe leider nutzlos.
Isabell Kreinsen
31 Dec, 2025
5
Klappt immer prima, man kann etwas Geld sparen und bekommt perfekte Verbindungen dargeboten!!

Other

Additional Information
Rating:
4.23
Voted: 4.43M
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Maps & Navigation
Size: -
Installs: 3.82M
App Age: 13 years 11 months
Release Date: Feb 19, 2012
Last Update: Dec 05, 2025
Version: 5.9.9
Version history
5.9.9
Dec 05, 2025
We have made minor improvements to the app and fixed bugs.
5.9.7
Aug 28, 2025
With this update, we have completely redesigned the ticket shop. We have also made minor improvements to the app and fixed bugs.

More by Hamburger HOCHBAHN AG

Version history