hvv - route planner & tickets

🇺🇸 United States
Hamburger HOCHBAHN AG  | 
34
ASO score
Text
33/100
Reviews
64/100
Graphic
28/100
Other
0/100
rating
App Rating
4.2
rating
Votes
4.49M
rating
App Age
13y 11m
rating
Last Update
Dec 05, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
3.8M
16.4M
-77%
Rating
4.31
4.28
+0.7%
Number of Ratings (Voted)
3.9M
15.2M
-74%
App Age
13y 11m
8y 2m
+70%
In-app Purchases Price
$0
$47
Update Frequency
118d
239d
-51%
Title Length
29
25
+16%
Short Description Length
78
71
+10%
Description Length
3 965
2 972
+33%
Number of Screenshots
668
1476
-55 %
Has Video?
No
0% has videos
Size
0MB
0MB

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Downloads

Downloads Graph
Downloads icon
Total
3.8M
Last month icon
Last month
29.4K

Text ASO

Title (
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hvv - route planner & tickets
Short Description (
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Buy bus, train or subway tickets and get around Hamburg with hvv route planner
Description (
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Your hvv app connects you to public transport in Hamburg and the surrounding areas. It always shows you the best way. With the intelligent hv route planner, you will always find the best connections for bus, subway, train and ferry, including the appropriate mobile ticket. THE KEY FACTS🔝 Receive push notification in case of interruptions Use the route planner for Hamburg & surrounding areas View timetables & journey planner in real-time Check the tariffs for your connection Buy mobile tickets - payment via PayPal available Get a 7 % discount on single & day tickets Bookmark lines & places Create alarms for departures & exits Use the hvv App also in dark mode ROUTE PLANNER AND TIMETABLE 🗺 Always find the best routes by bus, subway, train and ferry. The intelligent hvv route planner is your navigation system for Hamburg's public transport and shows you the relevant travel information for your route in real-time. In addition, you can add another stopover to your route. Is your bus or train delayed? Or is another route faster than the train? With the hvv route planner, you always have the latest travel advice at your fingertips and reach your destination even faster. BUY A MOBILE TICKET 🎟️ As soon as you know where you want to go, all you need is the right public transport ticket. From single tickets to group tickets - you can find many tickets in the hvv app and conveniently buy them on the go as mobile tickets. 7 % DISCOUNTS ON MOBILE TICKETS💰 Pay for your public transport tickets online via PayPal, SEPA direct debit or credit card and save 7% compared to buying them at a ticket machine or on the bus. Weekly and monthly tickets and the Hamburg CARD are excluded. The displayed price of the ticket already includes the discount. BOOKMARK DESTINATIONS & LINES⭐ For even more convenience, you can save stops and addresses as favourites. You can also save frequently used locations, such as work or home, to navigate to them with one click from the home screen. This saves you time when planning your route and makes it even easier to start your journey. DEPARTURES NEAR YOU🚏 You know where to go? We'll show you when to go! The hvv app shows you the departures of all lines at the stops in your area. Just swipe down on the home screen of the app and find out about current departures. This way, you can easily see when you have to hop on and save yourself the search for connections. Always be up to date in public transport. ENABLE CONTACTS & SHARE CONNECTIONS📲 Enable your contacts in the app and select your destination in the route planner directly from your address book. Share your connection if needed or add it to your calendar. TRAVEL INFO & DISRUPTION MESSAGES⚠️ Always stay up to date. All messages for your favourite lines are clearly displayed under "Messages". In addition, you can create alarms for lines, weekdays and time periods and be warned of disruptions via push messages. Whether it's construction work, closures, or cancellations, with the hv app, you are informed in every situation. Do you still have questions? Our chatbot will be happy to help you. ALSO INTERESTINGℹ️ Do you want even more flexibility? Then why not try out the hv switch app and also make use of offers from the mobility providers MOIA, MILES, SIXT share, Free2Move, and Voi; all in just one app. FEEDBACK🔈 Our goal is to make mobility by public transport in Hamburg as comfortable as possible. To improve the hwv app, we need your feedback. Write us your opinion and suggestions to app-feedback@hvv.de.}
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Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.2
4 492 037 voters

Some Latest Reviews

Munib Rahman Faizi
10 Jan, 2026
1
Die App lässt sich seit einem Monat nicht mehr öffnen, woran liegt das? Ich weiß es nicht. Ich habe sie deinstalliert und neu installiert, aber es funktioniert immer noch nicht.
Max Mustermann
10 Jan, 2026
1
S-Bahnen werden angezeigt & in die Routen einbezogen, die schon seit Stunden gar nicht mehr fahren wg. vereisten Stromschienen. So wird man zu falschen Haltestellen gelotst & muss wieder zurück fahren, weil die einzigen zuverlässigen Informationen nur von den Infosäulen an den Bahnhöfen zu bekommen sind. Selbst Anzeigentafeln auf den Bahnsteigen zeigen Geisterzüge an, die nicht fahren. Schon zweimal wegen so'n bischen Schnee erst um 20:30 statt 18:00 zu Hause gewesen. S5 Streckenverdichtung weg!
Daniel
10 Jan, 2026
2
Habe ein Ticket gekauft, welches nicht angezeigt wird.
Sven Busse
10 Jan, 2026
5
Ich habe bis jetzt nur gute Erfahrungen mit dieser App gemacht.
!!!STOP!!! POLICE
10 Jan, 2026
1
Tickets nur noch online erhältlich, Ich müsste jetzt 15 min zum store laufen um ein Ticket zukaufen für dem Bus der vor meiner Haustür fährt, aber nein ich darf ja kein Ticket mehr im Bus kaufen
Paul Svensen
09 Jan, 2026
1
Ich muss die S3/5 täglich mehrmals benutzen. Seit JAHREN gab es keinen einzigen Tag an dem die Bahn nicht verspätet bzw sogarmehrmals komplett ausgefallen ist. Die Angaben in der APP,die Anzeiger am Bahnhof sowie die Infos über Lautsprecher stimmen nur selten überein. Kurzum : die Bahn/HVV sind weit unter den Standarts anderer westlicher Nahverkehrs Systeme. Für ein modernes Industrie Land ist das ein absolutes Armutszeugnis und eine Schande.
Jack Flindt
09 Jan, 2026
1
Online gekaufte Fahrkarten werden nicht erstattet. Wenn also im Schneechaos der Bus nicht kommt - Pech gehabt. EDIT 9.1.26: Sehr geehrte Damen und Herren vom HVV, ohne die schriftliche Aussage vom HVV hätte ich diese Rezension nicht geschrieben. Nehmen Sie bitte die Funktion der Erstattung in die App auf. Vielen Dank.
Dirkb Böhme
08 Jan, 2026
1
Letzter Müll. Ständig zeigt es Verbindungen an die es so nicht gibt bzw wo die Zeiten gar nicht stimmen. Absolut kein Verlass auf die App. Kann passieren das man plötzlich irgendwo im nirgendwo steht
S J J
08 Jan, 2026
1
Es ließen sich trotz 3er Versuche keine Tageskarte kaufen. Hab's zwischendurch noch ein Account eröffnet. Hat auch nicht genützt. Könnte also kein günstiges ich Online Ticket kaufen. Sinnlose App.

Other

Additional Information
Rating:
4.24
Voted: 4.49M
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Maps & Navigation
Size: -
Installs: 3.82M
App Age: 13 years 11 months
Release Date: Feb 19, 2012
Last Update: Dec 05, 2025
Version: 5.9.9
Version history
5.9.9
Dec 05, 2025
We have made minor improvements to the app and fixed bugs.
5.9.7
Aug 28, 2025
With this update, we have completely redesigned the ticket shop. We have also made minor improvements to the app and fixed bugs.

More by Hamburger HOCHBAHN AG

Version history