hvv switch – Mobility Hamburg

πŸ‡ΊπŸ‡Έ United States
Hamburger HOCHBAHN AG  | 
36
ASO score
Text
33/100
Reviews
60/100
Graphic
40/100
Other
0/100
rating
App Rating
4.2
rating
Votes
485.12K
rating
App Age
5y 10m
rating
Last Update
Nov 28, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
1.1M
11.9M
-91%
Rating
4.26
4.15
+3%
Number of Ratings (Voted)
447.8K
14.3M
-97%
App Age
5y 10m
8y 4m
-30%
In-app Purchases Price
$0
$41
Update Frequency
67d
132d
-49%
Title Length
29
25
+16%
Short Description Length
84
67
+25%
Description Length
3 994
2 570
+55%
Number of Screenshots
704
1074
-34 %
Has Video?
No
0% has videos
Size
0MB
0MB

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Downloads

Downloads Graph
Downloads icon
Total
1.1M
Last month icon
Last month
19.4K

Text ASO

Title (
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hvv switch – Mobility Hamburg
Short Description (
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7 providers. One app: public transport, timetable, e-scooter, ride & car sharing
Description (
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Your mobility, your app: With a new design and a customisable home screen for tickets, timetable, car sharing, e-scooters and shuttles, hvv switch is your everyday companion. With hvv switch you can use public transport, car sharing, e-scooters and ride sharing – all with just one account. Find your perfect connection by bus 🚍, train πŸš† or ferry ⛴️ – including the right hvv ticket. For regular journeys in Hamburg and across Germany, the hvv Deutschlandticket is available directly in the app 🎫. Alternatively, you can rent a car 🚘 from Free2move, SIXT share, MILES or Cambio, book a MOIA shuttle 🚌, or explore Hamburg flexibly with a Voi e-scooter πŸ›΄. Highlights of the hvv switch app: β€’ 7 providers, 1 account: public transport, car sharing, shuttle & e-scooter β€’ Tickets & passes: buy the hvv Deutschlandticket & other hvv tickets β€’ Route planning: timetables for bus, train & ferry incl. disruption reports β€’ Reserve & hire cars: Free2move, SIXT share, MILES & Cambio β€’ Stay flexible: rent an e-scooter from Voi β€’ Shuttle service: book a MOIA shuttle β€’ Pay securely: PayPal, credit card or SEPA πŸ“² Download the app now and enjoy full mobility in Hamburg today. 7 mobility providers – one account Register once, use it all: With hvv switch you can buy hvv tickets and book Free2move, SIXT share, MILES, Cambio, MOIA and Voi – all with just one account. Stay flexible: public transport, shuttle, e-scooter or car sharing – simply use whatever suits your needs. hvv Deutschlandticket With just a few clicks you can buy the hvv Deutschlandticket and start your journey straight away. The hvv Deutschlandticket gives you access to all public transport in Germany, including regional services. If you live in Hamburg, you only pay for the days you use in the first month. You can manage your contract directly in the app. Order a mobile ticket Whether it’s a short journey, single ticket or day pass – the app automatically suggests the right ticket for your trip. Save 7% on most tickets when you buy in the app and pay securely via PayPal, SEPA or credit card. Your ticket is available instantly and can also be added to your wallet. New: Set your most-used ticket as a favourite and access it quickly from the home screen via widget. You can also buy tickets for accompanying passengers. Tip: The hvv group ticket pays off from as little as 3 people. Timetable Know your destination but not the route? Then use the hvv route planner. Find the best connection by bus, train or ferry. Save, share, bookmark your route, check departures, see disruptions as well as real-time bus positions, and stay updated via push notifications! New: The timetable now suggests the right ticket for each connection. You can save your favourite destinations and access them from the home screen. Car sharing with Free2move, SIXT share, MILES & Cambio With Free2move, SIXT share and MILES you’ll always find the right car near you. MILES charges by the kilometre, while SIXT share and Free2move charge by the minute. Cambio is still in the open test phase and offers pricing based on time and distance, depending on vehicle type and tariff. You can do everything with your hvv switch account: validate your driving licence, make bookings and receive invoices. E-Scooters by Voi For even more mobility you can also rent e-scooters from Voi. Our app shows you all available scooters nearby, making it easy to find one. Just grab an e-scooter and unlock it with just a few clicks. MOIA-Shuttle With MOIA’s electric fleet, you can reach your destination in an eco-friendly way. Share your ride with up to 6 people and save money! Simply book your trip, hop on the shuttle, and pick up or drop off passengers along the way. The app now features express rides, a detailed price overview, VoiceOver, and TalkBack. Your opinion counts Write us at info@hvv-switch.de}
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Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.2
485 118 voters

Some Latest Reviews

Tigger Bunny
04 Jan, 2026
2
Schrott! App vergisst hin und wieder den Login. Bei einer Kontrolle sehr lΓ€stig, da man dann kein Ticket vorweisen kann. Login und Passwort sollte man immer zur Hand haben. - Die App hat offensichtlich keine Informationen aus dem aktuellen Zugbetrieb. Daher kennt sie keine ausgefallenen ZΓΌge, VerspΓ€tungen, Sperrungen und zum Teil nicht einmal angekΓΌndigte Baustellen. Daher sind AuskΓΌnfte oftmals komplett falsch.
Norbert Biller
02 Jan, 2026
5
nach mehreren Versuche bei DB und Mopla hat es mit euch geklappt
Abdul A
02 Jan, 2026
1
Nach KΓΌndigung des Deutschlandticket-Abos lΓ€sst sich die hinterlegte Zahlungsmethode in der hvv switch App nicht lΓΆschen, obwohl kein aktives VertragsverhΓ€ltnis mehr besteht. Aus Sicht des Datenschutzes ist das bedenklich: Zweckbindung und Datenminimierung nach DSGVO sind hier nicht erkennbar erfΓΌllt. Die erzwungene Speicherung von Zahlungsdaten ohne laufende Leistung stellt ein unnΓΆtiges Missbrauchsrisiko dar. Ich behalte mir vor, hierzu rechtlichen Rat einzuholen.
Andrew Leng
02 Jan, 2026
1
doesn't let me save my info for payment. Save button does nothing. Unusable.
Alexander Couzens
01 Jan, 2026
1
Bezahlung scheitert lange. Alte Kreditkarte ist abgelaufen, neue kann nicht hinzugefΓΌgt werden und scheitert. PayPal als bereits hinzugefΓΌgt Alternative funktioniert auch nicht im Kaufendialog. Das LΓΆschen der alten Kreditkarte tut auch erst nicht. Erst nach dem AuswΓ€hlen in den Eigenschaften konnte die alte Karte gelΓΆscht werden und dann ging es doch via Paypal. Was eine miserable App und miserabler Zahlungsanbieter. HΓ€tte das Ticket woanders gekauft, wenn andere nicht noch schlechter.
Patrick Werner
22 Dec, 2025
2
Leider bringt die App keinen Mehrwert mehr, man kann nur noch Tickets weiter am Automaten kaufen. Wobei man dort immerhin gleich 2 Personen versorgen kann... Wenn ich "Ticket fΓΌr jemand anderen" benutzen will, ist das Geld ausgegraut. (sobald man den dazu gehΓΆrigen Schaltet umlegt)
J. W.
18 Dec, 2025
1
geht so. funktioniert leider nur zur HΓ€lfte. z.B. wenn ein Gutschein hinterlegt ist, wird dieser nicht abgebucht. Die App ignoriert diesen Gutschein und der Kundenservice antwortet nicht. keine Reaktion. Sehr schade.
Joerg Kramer
18 Dec, 2025
1
Seit dem letzten Update ohne Any mit Check In und Check Out verfahren für Gelegenheitsnutzer nicht mehr attraktiv. Andere GroßstÀdte und Regionen bieten das mit Erfolg an, damit man als Fahrgast das System mâglichst einfach nutzen kann ohne sich über Zonen und Tages oder Einzelkarten Gedanken machen kann. Der HVV war mal innovativ, leider nicht mehr. Zeigt sich auch in der Prepaid Karte, die andere Verbünde schon vor 20 Jahren hatten und in den letzten 10 Jahren abgeschafft haben. Schade
Jona
17 Dec, 2025
5
Bin von der Standard hvv App hierher gewechselt und bereue es nicht. Deutlich weiter gedachte und praktische Features.

Other

Additional Information
Rating:
4.19
Voted: 485.12K
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Travel & Local
Size: -
Installs: 1.07M
App Age: 5 years 10 months
Release Date: Mar 12, 2020
Last Update: Nov 28, 2025
Version: 2.1.0
Version history
2.1.0
Nov 28, 2025
New: Bus occupancy indication. You can activate this feature as a beta function under β€œMore” and try it out for yourself. In addition, the car sharing section of the app has been completely redesigned and now has a fresh new look. We look forward to your feedback on this update.
2.0.1
Nov 05, 2025
Big changes to your hvv switch app! Discover the new home screen, which you can easily customize to suit your needs. The app menu has also been completely redesigned and is now much clearer. Now available: hvv connection information automatically suggests suitable tickets for your journey that you can purchase directly. What's more, all hvv tickets are now available in the app! This version contains a bug fix for entering a destination in the connection search.

More by Hamburger HOCHBAHN AG

Version history