LogMeIn Rescue Customer

🇺🇸 United States
LogMeIn, Inc.  | 
36
ASO score
Text
33/100
Reviews
60/100
Graphic
40/100
Other
0/100
rating
App Rating
3.7
rating
Votes
415.14K
rating
App Age
14y 11m
rating
Last Update
Nov 25, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
3.8M
93.1M
-96%
Rating
3.8
4.33
-12%
Number of Ratings (Voted)
331.2K
38.6M
-99%
App Age
14y 11m
8y 9m
+71%
In-app Purchases Price
$0
$89
Update Frequency
66d
149d
-56%
Title Length
23
27
-15%
Short Description Length
80
74
+8%
Description Length
1 181
3 078
-62%
Number of Screenshots
792
1527
-48 %
Has Video?
No
0% has videos
Size
0MB
0MB

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Downloads

Downloads Graph
Downloads icon
Total
3.8M
Last month icon
Last month
24.3K

Text ASO

Title (
Characters: 23 of 50
)
LogMeIn Rescue Customer
Short Description (
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)
Rescue is a secure support app but should only be used with a trusted technician
Description (
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*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST* The LogMeIn Rescue Customer allows support technicians to troubleshoot a problem you are having on your Android device. To use this application you must be receiving support from a technician who is using LogMeIn Rescue and will provide you a pin code to start the session. Technicians have the ability to chat, transfer files, view system diagnostic information, pull and push APN configurations (Android 2.3), push and pull WiFi configuration, and more. Remote control is available on the latest devices from Samsung, HTC, Motorola, Huawei, Sony, Vertu, Kazam and more. How to use: 1) Install the application 2) Launch the application from your Applications folder 3) Enter the six digit pin code given to you by your support technician 4) Allow your trusted support technician to connect to your device This app uses the Device Administrator permission. LogMeIn Rescue Customer uses accessibility service in order to provide full remote control of this device during a Rescue session. LogMeIn Rescue does not track or control any action or behaviour through this service outside of a Rescue session.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
3.7
415 141 voters

Some Latest Reviews

Sabrina Swift
03 Jan, 2026
5
Very helpful it was explained step by step. I'm very appreciative for this app.
Erik Fry
01 Jan, 2026
5
the technician was very helpful he was very patient with us to get this on our cell phone
Frankey Cucinotta
30 Dec, 2025
5
very successful! wonderful job. I was hung up on twice of the four times I called in. but this last call was a success very thankful!
Wanda Hunter
26 Dec, 2025
5
Wonderful... she works well with me... she was patient and Kind...
Symone Thompson
24 Dec, 2025
5
I used this service with Norton customer service. It's legit and effective.
byron hulse
23 Dec, 2025
5
Adrian was so helpful. He was incredibly patient and solved my issue. thank you!
Dawn Trevillyan
15 Dec, 2025
5
Adrian very helpful to remove me from Msngr Chat. Very nice & knowledgeable. Thank you.!!
Ralph DEMARET
14 Dec, 2025
5
technician was excellent- knowledgeable, friendly, and extremely easy to work with
JOAN TORT
14 Dec, 2025
5
Es una aplicación muy eficiente de cara a solventar algunos problemas del móvil. Hace pocos días, al limpiar el caché de las aplicaciones, eliminé los datos sin querer y al querer probarlo si funcionaba, lo reinstalé pero el informático, después de darme el pin no se podía conectar. Mi móvil és un Xiaomi 12 Pro+ 5G. Les agradecería que en la próxima actualización puedan lograr que vuelva a funcionar ya que mis informáticos puedan, en caso de alguna incidencia, accedel como antes. Gracias

Other

Additional Information
Rating:
3.73
Voted: 415.14K
Google Play Link:
Website:
Email:
Privacy Policy:
Categories: Business
Size: -
Installs: 3.79M
App Age: 14 years 11 months
Release Date: Jan 28, 2011
Last Update: Nov 25, 2025
Version: 8.9.1-36
Version history
8.9.1-36
Nov 25, 2025
Rescue + Mobile has rebranded to LogMeIn Rescue Customer. The application now features a minor update to its icon. All functionality remains unchanged, so you can continue using the application as usual.
8.9.1-35
Oct 30, 2025
Rescue + Mobile has rebranded to LogMeIn Rescue Customer. The application now features a minor update to its icon. All functionality remains unchanged, so you can continue using the application as usual.
Version history