Sync Energy

🇺🇸 United States
Luceco plc  | 
18
ASO score
Text
25/100
Reviews
0/100
Graphic
28/100
Other
0/100
rating
App Rating
4.8
rating
Votes
5.73K
rating
App Age
1 year 5m
rating
Last Update
Jan 06, 2026

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
15.1K
7.4M
-100%
Rating
4.83
4.25
+14%
Number of Ratings (Voted)
5.7K
6M
-100%
App Age
1y 4m
5y 1m
-73%
In-app Purchases Price
$0
$45
Update Frequency
40d
76d
-47%
Title Length
11
26
-58%
Short Description Length
34
71
-52%
Description Length
2 855
2 698
+6%
Number of Screenshots
35
1195
-97 %
Has Video?
No
0% has videos
Size
0MB
0MB

Category Ranking in United States

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Downloads

Downloads Graph
Downloads icon
Total
14.7K
Last month icon
Last month
1.2K

Text ASO

Title (
Characters: 11 of 50
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Sync Energy
Short Description (
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Charged up sustainability everyday
Description (
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We've rebranded: Sync Energy is the new name for BG SyncEV! If you are an installer of our products, you will use the Sync Energy App for all installations whether the Charger is branded Sync Energy or BG SyncEV. • Sync Energy Branded products will use the New Sync Energy home user App. • BG Sync EV Branded products will continue to use Monta for the home user App. Always consult the in-box paperwork which will confirm which home user app should be used, if you need any further assistance, Our UK Technical Support team are always on hand to help. Sync Energy App – A single App from installation through to everyday use! **For the Home user** Take full control of your home energy setup – from EV charging to energy management – with the Sync Energy App. Whether you’re using the Wall Charger 2, the Link EV Charger, or the Flow Home Energy Management System, you’re covered. Key Features: • One Connected Solution: Whether you have just an EV Charger or a full home energy management system, the Sync Energy App brings everything together in one easy to use app and you can expand your system at any time. • Streamlined Installation: a single app from installation to day-to-day use with a smooth handover from the installer to end-user, ensures that you'll be up and running in no time, without any complications. • Auto Solar for Sustainable Charging: allowing you to utilise excess solar power to charge your EV, ensuring you maximise the benefits of clean, renewable energy while reducing your energy bills. • Tariff Sense – Energy Management: Unlock the full potential of intelligent charging with Tariff Sense which connects to any UK tariff, making it easier than ever to optimise energy usage and reduce your energy bills. **For the Installer** Built to save you time on site, the Sync Energy App now supports installs of the Wall Charger 2, Link EV Charger, and Flow Home Energy Management products. Key Features: • Effortless Setup: Seamlessly configure your Sync Energy products with just a few taps. Get up and running in no time. • Seamless Account Management: Create and manage your account with ease. Keep a detailed history of all your installations and track them effortlessly. • Installer-Centric Design: Our newly revamped interface is built with your workflow in mind. Everything you need is available through a new side-menu, ensuring smoother, more intuitive navigation. • Enhanced Help Resources: Comprehensive in-app guides help you breeze through the commissioning process, saving you valuable time. • Instant Access to Support: Quick links to installation manuals, technical support, quick tips, and simple charger LED guides are all within the App. • Customisable Light & Dark Mode: Choose between light and dark themes to suit your personal preference. Download the New Sync Energy app today!}
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Visual ASO

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Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
4.8
5 734 voters

Some Latest Reviews

David Heeley
07 Dec, 2025
3
I don't know if it's the app on my internet but it takes a long time for it to Connect
Matt Eustace
04 Dec, 2025
1
App does not work, brand new charger has been installed and app says it's linked to Octopus Energy (it isn't) so app doesn't work. Sync Energy say this is a known bug but no fix available yet. Had to side load previous app to actually charge car.
Marisa Rodriguez Valle
03 Dec, 2025
2
Constant issues with scheduled charging and tariff sense. Customer support managed to do some upgrades so that it worked in July but from the 2nd of Aug and with the latest upgrade not able to charge on schedule and only being able to plug in and charge which also takes a couple of tries before it works. It's great when it works but unfortunately have it for less than 4 months and most of the time can't charge on schedule and cost of transactions not showing. 3/12/25 not fixed yet
John Treacy
23 Nov, 2025
3
no way of adjusting charging notifications, this is highly frustrating can be as many as 49. otherwise a functioning simple app that works.
Richard Milner
24 Oct, 2025
3
I use the app in conjunction with my Renault app. The Renault app is set to Charge Now, and I use the Synv EV app to schedule charging at cheap overnight rate. It took a bit of experimenting to work this out. Now it's pretty reliable. What I don't like is that you can only schedule by time. The power is a bit variable, so you can't be sure how much charge 2 hours will deliver. I would like to be able to set the charge by kWh or by percentage. I don't use the tariff or solar charging functions.
Jason James
10 Oct, 2025
1
the app is slow, requires closing/killing & opening again frequently to start charge. It lacks easy access to charge history & has no information on charge speeds or costs within it (it's linked to tariff so why not provide the info). should have a dedicated permanent charge override option, for older EVs that go to sleep before the delayed charge starts. App's UI is slow & cheap looking. Hardware itself is nice & works well, but this app is a letdown & a step backwards from bad last Gen product
Jonny R
10 Oct, 2025
2
App can work very well but is let down by being occasionally unreliable. It is currently refusing to connect whatsoever to my charger. I'll have to try power cycling it from the fuse board now.
Jack
08 Oct, 2025
5
I install a variety of different EV charger brands as my job and find the Sync Energy chargers and app one the best around. It is a far better app and charger than some of the more expensive options that cost 2 -3 times more. As an installer Id highly recommend it and it's the one I use myself.
Kim Wright
25 Sep, 2025
1
Useless app. Schedule does not work consistently, leaving me with an uncharged car in the morning. You can't even commence a charge with a built-in delay. I can't start a charge at the moment. The app is stuck . Again.

Other

Additional Information
Rating:
4.82
Voted: 5.73K
Google Play Link:
Website:
Email: -
Privacy Policy:
Categories: House & Home
Size: -
Installs: 14.72K
App Age: 1 year 5 months
Release Date: Aug 16, 2024
Last Update: Jan 06, 2026
Version: 1.2.2
Version history
1.2.2
Jan 06, 2026
• Improved address postcode lookup page on sign-up<br>• Minor UI improvements
1.2.0
Nov 26, 2025
• Added display for total charging energy on the EV charging screen (updates every 2 minutes)<br>• Added display for live EV charging cost (if the user has connected Tariff Sense)<br>• Added overvoltage and undervoltage threshold settings for when setting up the charger (supporting PME/TNS and TT/T-N-S).<br>• Improved animation and energy flow logic on the Inverter Dashboard<br>• Minor revision to Terms &amp; Conditions and Privacy Policy<br>• Fixed a bug where the user agreement appeared repeatedly.
Version history