MetLife Pet

🇺🇸 United States
MetLife Inc  | 
32
ASO score
Text
25/100
Reviews
60/100
Graphic
40/100
Other
0/100
rating
App Rating
3.9
rating
Votes
119.71K
rating
App Age
5y 1m
rating
Last Update
Sep 15, 2025

Compare with Category Top Apps

Metrics
Current App
Category Top Average
Difference
Installs
95.1K
5.9M
-98%
Rating
4.45
4.32
+3%
Number of Ratings (Voted)
70.9K
10M
-99%
App Age
5y 1m
7y 1m
-29%
In-app Purchases Price
$0
$142
Update Frequency
117d
108d
+8%
Title Length
11
26
-58%
Short Description Length
55
69
-20%
Description Length
1 387
2 754
-50%
Number of Screenshots
1044
902
+16 %
Has Video?
No
0% has videos
Size
0MB
0MB

Category Ranking in United States

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Top Jan 03, 2026 Jan 10, 2026
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Downloads

Downloads Graph
Downloads icon
Total
92.8K
Last month icon
Last month
2.6K

Text ASO

Title (
Characters: 11 of 50
)
MetLife Pet
Short Description (
Characters: 55 of 80
)
App that makes it easier than ever to care for your pet
Description (
Characters: 1387 of 4000
)
At MetLife, we know becoming a pet parent comes with a lot of joy and a few surprises. One of those surprises? Just how much there is to keep track of when it comes to your pet’s health and wellness. That’s why we’ve redesigned the MetLife Pet app to make it easier than ever for our policyholders to manage their pet’s health and wellness with confidence, all in one convenient place. Here’s what you can do with the MetLife Pet app: - File a claim quickly and easily - Upload invoices and documents directly from your phone - Track the status of your claims in real time - View your coverage details and remaining plan limits - Receive alerts and messages about your claims - Manage your pet’s insurance and health records - Access 24/7 live Telehealth Concierge chat* - Read personalized pet care articles - Find nearby pet services - Update your contact information - Support for credit card, debit card, or ACH/checking account Payment Types Submitting a claim is simple: Just snap a photo of your invoice and notes, and submit everything right from your mobile device. In fact, 80% of claims are processed in 10 days or less, and you can follow the progress every step of the way. Need help? You can chat with a helpful team member directly through the app or reach us anytime by phone or email. Not a policyholder yet? Get a free quote in minutes at metlifepetinsurance.com.}
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Visual ASO

Screenshots

Rating & Reviews

Reviews Overview
🧐 Coming Soon…
Rating
3.9
119 707 voters

Some Latest Reviews

Erin McCormick
01 Jan, 2026
5
This pet insurance has saved my life over and over. I've had several issues entreatments for my dog that we're life saving, and I never could have afforded out of pocket treatments without this insurance. This insurance saved my pet's life. I don't know what I would have done without it. Customer service is fantastic. They truly care about you and your pet. I highly recommend met life.
Michael Wallace
29 Dec, 2025
1
constant errors when attempting to make payment even ALL information is correct.
Graciela Martell
25 Dec, 2025
1
They never pay me back for any of my dog's appointments... Ever!!
Constance Shelton
18 Dec, 2025
5
I really like MetLife pet. They are expedious with payments. They do require documentation, soap notes, but just be sure to get all of that when leaving the vets office. They have great plans to choose from, and not terribly expensive. Customer Service is helpful as well.
Shawna McDonald
08 Dec, 2025
1
no one told me there was a time limit on claims. paid for insurance and got none
Christopher Spears
29 Nov, 2025
5
When you have a paw 🐾 baby, this is the way to go! A reimbursement plan is always better than being stranded with the entire bill. Thanks, Metlife!
Mark Barreira
29 Nov, 2025
1
metlife always asks for more info and makes it difficult to file a claim. their app is pretty terrible because you can't even tag the uploads for what they are
Daniel Goetz
21 Nov, 2025
1
Terrible business practices. In a claim to check my pet for various health concerns as she is older, they wrote off every expense as due to her asthma being a pre-existing condition. It was a blood and urine test for diabetes. Forced me to file an appeal, which I had to go through customer service chat to even get. They had me sitting there for 40 minutes to email me a 2 page document. Oh, and the app disconnects you every 5. What fun! Don't give these frauds your money.
Bryan Velasquez
14 Nov, 2025
1
NEVER works. Chat is always down, live support doesn't exist. Calling doesn't work because, ruh roh, everyone is always busy. Maybe get more workers? You're a billion dollar company. They will gladly drain your bank account though and provide no service, which is awesome.

Other

Additional Information
Rating:
3.95
Voted: 119.71K
Google Play Link:
Website: -
Email: -
Privacy Policy:
Categories: Finance
Size: -
Installs: 92.85K
App Age: 5 years 1 month
Release Date: Dec 10, 2020
Last Update: Sep 15, 2025
Version: 4.4.0
Version history
4.4.0
Sep 15, 2025
- Update your contact information<br>- Support for Credit Card, Debit Card, or ACH/Checking Account payment types<br>- Subscribe to receive Push Notifications
4.2.0
May 20, 2025
- You can now update your contact information directly in the App<br>- Added support for payments through Debit Card and ACH/Checking Account <br>- Other minor enhancements
Version history